• Other products

  One answer, on 3/9/2024

  RE: restoring activation code for Movie Edit Pro 14
  @tim-barrett Hi . . . . is there a way to restore an activation code for MEP14 . . . . Assuming you do mean Movie Edit Pro 14, released 2008. Is the program is not activated with the P- the serial number, login in to your account at magix.com,
• SOUND FORGE

  8 answers, most recent on 5/12/2024

  RE: requires the ser # everytime I start the pgm.
  When Sound Forge is deactivated from the pertinent PC, SF will 'ask' to (re) activate when launched.SF can also be deactivated locally from within the Sound Forge 'Help' menu: "Deactivate the software on this PC".Naturally, the PC should be
• Video Pro X

  6 answers, most recent on 3/6/2025

  RE: Bug in Video Pro X 16
  Thanks for the information. I did not know I could click on the width or Heights setting and then drag it to get incremental sizing. It is hard to type in a value as I really would be only guessing, but getting continual change by dragging would
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell Hi, I doubt that you received such an email from Magix. I have never heard of Magix threatening anyone with legal action. They can simply disable your software by blocking the activation code. It is probably a scammer. I recently got
• Video Pro X

  68 answers, most recent on 3/27/2024

  RE: codec cost
  @johnebaker, understood. Activating the codec in Vegas Pro allowed the same codec to be activated in VPX. @CubeAce, I never paid attention to the codec activation, but I do "need" it since I do edit video where that codec is used by the editing
• Music Maker

  15 answers, most recent on 1/19/2025

  RE: Confused by Music Maker Premium extras (Instruments & "articles")
  Hi,I also have some issues/misunderstandings about Music Maker Premium extras.I received recently a Music Maker 2022 Premium key I bought from Humble Bundle and I was searching about what is included in this version on the internet but there is not
• Movie Studio

  9 answers, most recent on 7/15/2024

  RE: Crash
  @Vagn-Sangill Hi You have posted in the Movie Edit Now forum - is this the program you are using? If not, what is the full name of the program that is asking for an activation code. We need more information to help diagnose the issue(s) you are
• Movie Studio

  One answer, on 6/9/2025

  RE: インストールができません
  @YUKIO-OOHASHI Welcome to the Magix users forums. Email infoservice@magix.net with full details of your purchase, including both the incorrect and correct email addresses and ask that they resend the email to the correct address with the serial key
• ACID

  2 answers, most recent on 6/8/2025

  RE: ACID Music S/N Not Accepted Windows 7
  @mike-l6100 Hi . . . . ACID Music that I purchased in the late 90's . . . . . Is this the Sonic Foundry or Sony product? If not, what is the program's full name. Given the purchase date timeframe and assuming this is the Sonic Foundry or Sony
• Video Pro X

  13 answers, most recent on 9/22/2024

  RE: Bug in Video Pro X 16
  @preacherallen Hi . . . . Not sure what that did to the setting, but it seems to be working correctly now . . . . Odd, however if it works then all is good. I have managed to replicate the screen problem, ie the display not showing until you reset
• Audio Cleaning Lab

  14 answers, most recent on 3/4/2025

  RE: saving to MPEG 4
  @jamesglynn Hi SFACL 4 can supports the following video formats for import/export:- MPEG-21 - this may need online activation (free) on first use. MPEG-4 (mp4) h.264 and AVCHD encoding) 1 MOV depending on the video encoding format of the source
• Music Maker

  10 answers, most recent on 11/26/2024

  Audio interface issues.
  I work for a small education centre and I have just installed music maker 2024 for some students who are interested in music production as an extra curricular activity. I donated my old behringer audio interface and for some reason the software
• Music Maker

  2 answers, most recent on 3/15/2026

  RE: I installed Music Maker 2014 in new computer.
  @TERRY-BEACH Hi Error code -10  means the program online connection had an error, or was dropped/interupted. Assuming the new computer is running Windows 11. If the serial number begins with P2- then this may be the issue, the P2- serial numbers
• Video Pro X

  17 answers, most recent on 5/2/2025

  RE: Ignite Color: Cine Commercial and Ignite Keying & Flares Release
  @SP. yes, they knew going forward that there had to be a rewrite of the software. But because Runway, you decide to end everything? How about Runway doing the edits and effects? Nah... Kling will edit your videos? Nah. I don't buy it. Maybe they
• Music Maker

  2 answers, most recent on 4/20/2024

  RE: Soundpools from EDM to 2024
  @RoboticFreeze Are you using the same customer account? Then you can simply re-download all your Soundpools in the Download tab. OK, I didn't saw that tab i needed to activate it, but I have it now, thanks , that is the solution :D
• Rescue Your Videotapes!

  4 answers, most recent on 1/9/2024

  RE: Cannot activate the Video Saver! (2023) software
  The problem was solved with the Magix support. To resolve the issue, I tried successfully the following: 1) Typed the Internet option in the search field and selected the "Internet Options" result. Selected the Tab "Advanced". Ensured all TLS
• Music Maker

  17 answers, most recent on 1/29/2024

  RE: spectrum analyzer music maker premium 2024 ???
  @bluedevil_54162 Hi, I presume you mean Spectrum Visualizer and not Analyzer. I also presume that you input the serial number for Premium in Music Maker 2024 to activate it and then downloaded and installed everything under the Downloads
• Other products

  One answer, on 2/12/2026

  [Closed] VEGAS PRO 22.0 crashes when opening some tabs
  Hello! VEGAS PRO 22.0 keeps crashing, over and over again, whenever I click on the following tabs: "Video FX", "Media Generator", and "Transitions". I have already tried uninstalling it twice, wiping it completely from my PC everywhere, even as far
• Off topic

  43 answers, most recent on 7/1/2024

  RE: Magix Future?
  @Reyfox Hi, If Magix disappeared tomorrow (I hope not!), that will not affect the software that I have already. They will still work. Ouch!!! Noooo. The bad news is that Magix software checks in with Home Base once a month. This is transparent, so
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  RE: INSTALLING LEGACY PLUG-INS
  @Burton-Allan It's a little complicated. Currently you're also unlucky that Steinberg and Izotope are reorganizing the way they handle licenses. As you already noticed, Steinberg had the E-Licenser System. To my knowledge, this system is too old for
• SOUND FORGE

  7 answers, most recent on 1/15/2024

  RE: New License Purchase For Sound Forge Pro 17
  @Jamil-Taylor Simple answer: Yes! (I assume you have registered and activated both licences so the details are stored in your Magix account.) Just out of interest: why did you purchase a second licence? Assuming you are not using the 365 version,
• Other products

  32 answers, most recent on 4/27/2024

  RE: Independance
  I just installed all the available installers from my account on my home PC and... lo and behold! Everything worked! You probably need to install the content correctly. Then the activation form starts. Tomorrow I'll try it on a work PC and let you
• Other products

  32 answers, most recent on 4/27/2024

  RE: Independance
  @scarlatino The last time you activated it, was it on a computer where you had the old Yellow Tools version installed before? I do not remember. Extremely unlikely. Now I have installed a new system on a new computer. And I install all the programs
• Photostory

  2 answers, most recent on 2/8/2026

  RE: Photostory deluxe 2025
  @geoff222 Hi In addition to @David-Robinson5527 comment. Assuming the computer is running Windows 11, is OneDrive actively backing up your Documents folder to the cloud storage? To determine this, in Photostory select File, Settings, Program Paths