• Video Pro X

  One answer, on 1/20/2022

  [Closed] Unable to Activate Vegas Pro 19
  I recently purchased Vegas Pro 19 via download. When I go to activate it using the serial number I was sent I get: Activation Failed Contact Magix Support Error Code: -58 I have no idea how to resolve this??
• Xara Designer Pro

  One answer, on 1/20/2022

  Activation codes
  Hello, Just wondering if anyone could help me with an activation question. I ordered 10 activations of xara designer pro for use in a research lab, and recently some members have left with the product still activated on their PC. If I deactivate the
• Movie Studio

  One answer, on 1/19/2022

  [Closed] My registration for Movie Studio 16
  Hello; I've been trying to activate my Movie Studio 16 unto a new computer. the other one i had wasn't supporting it to it's fullest and I have used the same email address. i have the serial code and everything ,please help
• Samplitude

  One answer, on 1/19/2022

  error code -14
  It says that the serial number for Samplitude 2021I entered is wrong but I actually copied the the serial number from the the product list that is on my account with you. It is being activated on a new computer, because the old computer died. So I
• Other products

  3 answers, most recent on 1/18/2022

  RE: Vegas Movie Studio - registration won't accept valid serial number
  @Ianto Hi . . . . Error code 14 . . . . . During a MAGIX product activation, this error generally means that you're putting a valid MAGIX serial number into the wrong MAGIX product or version/edition. In this case you are trying to enter a Vegas
• ACID

  10 answers, most recent on 1/29/2022

  help with purchased audio studio
  wont accept my code to activate
• Photostory

  One answer, on 1/17/2022

  RE: activation code
  @larrybisso Hi We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile
• Photostory

  One answer, on 1/17/2022

  activation code
  trying to download a video clip and it tells me I need an activation code. Spent 4.99 to get the code and it doesn't work?
• SOUND FORGE

  One answer, on 1/17/2022

  RE: reg number
  Welcome to the Magix Sound Forge users community @per-madsen4443,Log into the Magix Service Center and select "My Products". You must however log-in using the email address you used when Sound Forge (SF) was initially registered and activated. Your
• Off topic

  One answer, on 1/15/2022

  RE: Speaking to customer service
  @Emily-Pearcey Welcome to the Magix user to user forums. First, please do not create duplicate posts. I have closed your other post. Second, when you originally installed SF Pro 13, in order to run it you would have needed to set up a Magix account
• Off topic

  No answers, created on 1/15/2022

  [Closed] Speaking to customer service
  How do I speak to customer service. I had sound forge pro13 on my previous computer and it died and I need to know how to get my sound forge pro back. I don't believe I ever set up anything to keep my activation code I only just made an account
• Off topic

  One answer, on 1/15/2022

  Speaking to customer service
  How do I speak to customer service. I had sound forge pro13 on my previous computer and it died and I need to know how to get my sound forge pro back. I don't believe I ever set up anything to keep my activation code I only just made an account
• Movie Studio

  11 answers, most recent on 6/16/2022

  RE: HEVC doesn't work
  @Lorenozuchitor-Ignez Hi. If this is the first activation of the codec it should have worked. However if you uninstall the program and reinstall it you will need a new activation code. If you write to Magix with your original purchase order
• Movie Studio

  11 answers, most recent on 6/16/2022

  HEVC doesn't work
  I bought the HEVC codec upgrade but when I try to activate it I receive a message saying that the activation code is incorrect. What can I do?  
• SOUND FORGE

  3 answers, most recent on 1/14/2022

  RE: activation is asking for computerid
  What version of Sound Forge do you have a serial code for? If you have the proper log-in info, you should try downloading the latest build of the version you have the serial code for from the "Magix Service Center> My Products. I never had issues
• Music Maker

  157 answers, most recent on 12/30/2025

  RE: Wishlist for the next Music Maker!
  Lets say I want to hear track 10 (which is midi and has vst) playing some other sound (patch). When I close the vst, the name of the new patch doesn't update into that field which has the name of the patch (or sample). At the starting screen there
• SOUND FORGE

  3 answers, most recent on 1/14/2022

  RE: activation is asking for computerid
  Hi Bill-Schock...yes, CyberBeat is right...and with the Sony made versions, if I recall correctly, at the activation screen, you should click 'Register Offline' and then a window will appear...I can't remember if you have to enter some info, but if
• Web Designer

  One answer, on 1/12/2022

  RE: I cannot get thru the installation process. I can't install
  @Barry-Pasonski Hi and welcome to the forum. . . . . I typed in the product serial # successfully . . . . asked to enter the coupon code . . . . Did the serial number begin with P3- and did you enter it this in the activation dialog that appeared on
• Movie Studio

  2 answers, most recent on 1/11/2022

  [Closed] Moving Software
  Hi, I just bought a new computer that can actually run my Vegas movie 16 software, but I can't get it to activate. I have deactivated it on the old computer and have installed it to the new one. I am using the same email address as before but it
• Music Maker

  10 answers, most recent on 4/18/2022

  Unable to obtain Activation Code on Music Maker Premium 2022
  I purchased the download version of MMP2022 and run WIndows 11. Using the voucher, got the serial number, and registered the software. At that point I could not proceed to get the activation code. Using every number in my computer, the form would
• Video Pro X

  One answer, on 1/11/2022

  RE: Upgrading
  @Jim-Woodie Hi Jim, and welcome to the user to user forums. The forums are run and 'staffed' by volunteer users with no direct interaction with Magix staff who only post updates here and do not reply to individual topics. You should email Magix at
• Video Pro X

  One answer, on 1/11/2022

  Upgrading
  I used the Trial version of Magix Pro X... I went to purchase it on 1/9/22, but received no activation code. I was notified by my card company that the transaction went thru. Please send an activation code.
• Photostory

  2 answers, most recent on 1/10/2022

  RE: MPEG-4 CODEC Activation Code for Photostory easy
  @Robert-Lengel Hi Assuming the program is Photostory Easy 2. . . . . I've ordered and received the activation code for AVCHD and the code will not work. . . . . Can you post a screenshot of the activation dialog. Are you getting the activation
• Photostory

  2 answers, most recent on 1/10/2022

  RE: MPEG-4 CODEC Activation Code for Photostory easy
  @Robert-Lengel Welcome to the Magix user to user forums. First, you will see I have moved your post to the Photostory area of the forum, rather than the Video Products area. Because this is an installation issue you need to email