Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@AAProds Hi Al. Video Easy became a subscription service only a long time ago and no longer appears on the main Magix Website. However if you do a web search for it you get to this page which has shown the same information for over a year now. Can

Xara Designer Pro

3 answers, most recent on 12/16/2022

RE: What is the Difference between Xara Designer Pro 18 and 19

@doug_mccarron Xara Designer Pro gets two updates per year. Magix changes the version number each year for distribution purposes, to show customers that something has changed, but it's basically a fluid development. It might also be that the content

Music Maker

6 answers, most recent on 3/6/2024

New artist here. First album, I need help, please!

Hello, My name is Adrian and I enjoy creating electronic music. As I am kind of new to this game, I have looked online at various platforms and tools, to empower me to sell my music. Since I am new to the game, I have no current fanbase. I am also a

Movie Studio

10 answers, most recent on 12/17/2023

RE: [Closed] MXMPEG2 Error 0110: no media decoder found

GeneralComplete name : E:\WORKHOLD\Temp\today\Then Why Does God Send People to Hell Too Good To Be True Jeff Griffin (Full Service).mp4Format : MPEG-4Format profile

Photostory

2 answers, most recent on 12/31/2022

MAC Compatible

I was under the impression that this software was MAC compatible.. how do I get in contact with some one at customer service?!?!?

Video Pro X

20 answers, most recent on 10/15/2023

RE: Video Pro X15

@bjtap Hi Barry. Yes, as with most things Magix related you really have to look carefully. That they use the term update to cover upgrade also helps to muddy the waters so to speak. Blame their advertising department and the fact the internet is

Photostory

8 answers, most recent on 1/27/2024

RE: Photostory 2024 wont load

@quantock Sorry to hear about this problem, which is not one I think we've seen mentioned before in the forums. I note you write: I have uninstalled and reloaded with the same result. Unfortunately, as you have discovered this rarely seems to

Movie Studio

6 answers, most recent on 8/14/2023

RE: Upgrade to new 2024 Version?

@Tim_RobertsonThe reason I ask is that it keeps coming up with an advertisement to purchase the new 2024 version, whenever I try to update the program - Whatever happened to the 12 months of support & updates with the program upon purchase or

Video Pro X

46 answers, most recent on 1/16/2024

RE: VPX15, no hardware encoding during BD burning

@AAProds Hi Al. I have only tried to make ISO files and not had any such warnings about drivers. MEP /VPX has either applied HWA or not in the case of trying to use MP4. I have played around with various export settings. As you know this is not my

SOUND FORGE

One answer, on 3/2/2023

RE: Have to register the software every time I launch the program.

Hi @Thomas-Sullivan, try deactivating SF-16 for the pertinent PC in the "Magix Service Center> "My products". Select the pertinent product from the list and click "Show more details" and "Deactivate" the PC that is misbehaving then restart SF and

ACID

5 answers, most recent on 2/19/2023

RE: I purchased the monthly subscription, got the email with the serial #

@David-Saliba And it's showing a red X? Or are you getting a specific error code? The complete number should consist of P3 and six blocks of five digit numbers and hyphens between them. No invalid characters like invisible spaces. It could be that

Xara Designer Pro

3 answers, most recent on 12/16/2022

RE: What is the Difference between Xara Designer Pro 18 and 19

@doug_mccarron Hi, See the New Features. Maybe you can figure out what they are; I have a dislike for parallax scrolling web pages. Also, look at the History of updates. Click on the 3 dots menu to get it. Is your Update Service still active? If so,

SOUND FORGE

One answer, on 12/22/2022

RE: Computer ID from Activation Code

Which version of Sound Forge?. Read the 'Sticky' at the head for the main Sound Forge forum page. Log into Magix Service Center and select "My Products" to find your product's activation serial code and download the product. You will need to log-in

SOUND FORGE

6 answers, most recent on 1/14/2023

RE: activation on another computer

@Kenneth-Soto If you have already registered the program in the past you can redownload it from your user account at https://www.magix.com/int/support/my-service-center/ Look under "My Products". You will also find the serial number there.

ACID

One answer, on 2/20/2023

RE: Activation Code

@Buck-Powell Welcome to the Magix user to user forums. Assuming you mean you need your serial key go to your Magix account, log in and go to My products. Fine the listing for your version of Acid and the details should include your serial

SOUND FORGE

5 answers, most recent on 11/29/2022

RE: License for Spectral Layers 8

If you cannot find the purchase confirmation email that has the activation serials, you will need to email Magix Customer Service: infoservice@magix.net or sales@magix.net.The third-party software serials are not stated in the 'Magix Service

SOUND FORGE

28 answers, most recent on 1/27/2025

RE: INSTALLING LEGACY PLUG-INS

Hi, SP, well, I have an update for you. WHAT A NIGHTMARE! You better have images of your drives to restore on another computer or I will bet you will encounter this nightmare.Step 1 - I un-installed everything and re-installed everything. No good.

SOUND FORGE

5 answers, most recent on 12/28/2022

RE: The serial number do not register

Seasons Greetings and welcome to the Magix Sound Forge users community @NELIO Firstly there is no "Sony Sound Forge 12" The last Sony Sound Forge was 11. I sincerely hope you do not have a hacked version, which we can not help you with.That said, if

Off topic

One answer, on 4/1/2023

RE: Software and Keys page missing atm - anyone else Where did it go.

@Eleyan Sorry to say this, but your post is rather confusing! I'm guessing you want to access details of your software keys for your Magix products. Is that correct? If so, go to your Magix account, log in and go to My products. There you will find

SOUND FORGE

7 answers, most recent on 5/23/2023

RE: Ozone 10 Elements serial number

The iZotope Ozone activation code should be in the same Magix email message with your Sound Forge serial. If it is not there or you no longer have the message, email Magix customer service: infoservice@magix.net -or- sales@magix.net If you

Xara Designer Pro

3 answers, most recent on 12/16/2022

What is the Difference between Xara Designer Pro 18 and 19

I have version 19 and am being asked to pay the update service. I also have version 18. Before I pay for the update service what is the differences between version 18 and 19? So far in my uses I have not seen a difference. Can someone tell me the

Off topic

One answer, on 6/20/2023

[Closed] Finding serial number.

Hello! As I downloaded Vegas Pro 20 trial version to find out if it's any good.. My PC decided to crash in the middle of the download so I lost the serial number that was given to me. I tried to see if I could find the serial number again in the

Photostory

8 answers, most recent on 9/5/2023

RE: Photostory Deluxe 2023 Free Download Install Issues

Stopping the Antivirus service does work, even for the purchased versions of Magix products, which fail on Win11 devices more often than not (at least for us). However, the workaround is not viable for most "typical" users as they probably have no

Off topic

One answer, on 2/8/2023

About E-mails

Hello, I have designed my website and got the domain via xara-online.I have another hosting service and I use my e-mail accounts there and they gave me some records to add the MX, A, and TXT in the current DNS zone. But I couldn't find where to.