• Video Pro X

  10 answers, most recent on 12/14/2018

  [Solved] Possible serious problem with Default mp4 export codec.
  I have tested this in both VPX and MEP, both latest versions, but it may have happened only after the latest updates to both apps. I'm also aware of a number of other users experiencing problems activating the mp4 codec but, in my case, the codec IS
• Music Maker

  2 answers, most recent on 7/12/2018

  RE: [Solved] MM crashes when I try to export
  @petter-mathisen if project is set to 44.1 khz and you export at 48 khz , MM will crash . if project is set to 48 khz and you export at 44.1 khz , MM will crash . to prevent the above crashing . set project to 44.1 khz and render at 44.1 khz or set
• Music Maker

  2 answers, most recent on 7/12/2018

  [Solved] MM crashes when I try to export
  Music Maker version 25.1.2.78 Running on Windows 10 Pro 64-bit, 16 GB RAM. When I try to export a project, MM crashes. The export gets to 23% and then MM stops working. I have tried both export Audio as WAV and Common export options as MP3. When I
• Music Maker

  One answer, on 6/24/2018

  [Solved] Trouble downloading a soundpool
  Just purchased Pure Rock from the store and during the installation it crashed. Now it is still trying to install but is taking a very long time to do it. It has been over an hour now. How do I delete the file and download a fresh file from the
• Music Maker

  One answer, on 6/20/2018

  RE: [Solved] Can't open Magix Music Maker
  Hi there, You might want to get in touch with MAGIX support, if you haven't done so yet. This kind of problem calls for a more detailed technical analysis. In a nutshell: Most problems we have seen with this current generation of Music Maker not
• ACID

  5 answers, most recent on 6/18/2018

  [Solved] Can't Open a Single Project - CRASHING
  Was having crashing issues.. So I updated to the latest version of Acid Pro 8 (x64) as Mathias suggested in the other thread, but this seems to be a completely different issue. I cannot open any projects without them freezing, and then the program
• ACID

  16 answers, most recent on 11/6/2018

  [Solved] Acid Pro 8.0.3 build 223 crashes on opening projects
  Just installed new 64 bit update today - crashes occur on opening next project once a project is open; first 64 bit version did not crash - is anyone else having this problem? Thanks in advance
• Music Maker

  22 answers, most recent on 1/12/2020

  [Solved] Magix Music Maker Premium Edition does not export tracks and crashes
  I have a x64 bit computer with 18 GB of RAM and I'm unable to use my brand new Premium Edition which costs $80. I really need it for work so if anyone knows a solution, please let me know! It won't even export 1 track 3 seconds long
• ACID

  33 answers, most recent on 10/10/2018

  [Solved] Acid Pro 8 x64 hang during beatmapper wizard
  Hi, I've been using Acid Pro and Acid music for several years now, so super stoked to see Acid Pro launch today. I installed and activated my copy earlier today and set about testing it. My most recent project and all the effects load fine... so,
• ACID

  One answer, on 4/23/2018

  RE: [Solved] ACID Pro 8 Specifications
  Hi, welcome to the Magix forums. I don't have Acid Pro on my computer but this post clearly refers to both an x32 and an x64 version of Acid Pro 8 being present on the poster's computer so yes, it appears that it can run on a 32 bit OS. Why not
• Music Maker

  10 answers, most recent on 12/16/2025

  [Solved] MMM Crashes/Freezes at every start
  Hey,I installed Music Maker, after launching it seems to start like it should, goes through the whole launch screen, then opens the normal program interface, then opens a smaller window with "welcome to music maker" and an activate edition button,
• Movie Studio

  4 answers, most recent on 4/14/2018

  [Solved] v17.0.2.166 is using all my CPU Editing.
  I noticed that my fan speed is going over the roof when I hit the play button while I'm editing my video any ideas whats going on? Oh and it keeps crashing. Win 10 Intel i5 8400
• Movie Studio

  One answer, on 3/23/2018

  RE: [Solved] What FPS Value do I record?
  Hi . . . . I record with OBS at a Common FPS Value with a Constant Framerate. I was wondering if the FPS Value needed to be changed to work with MEP 2016 or the Framerate it runs at . . . . For maximum compatibility and smooth viewing the recording
• Other products

  3 answers, most recent on 3/22/2018

  RE: [Solved] Hello! (And help. Problems installing software from Humble Bundle)
  Hello! I'm SunSetterRiser, but just call me Sun for now. I just joined this website a day or two ago. I'm also very new to making music, so I barely know some things about it like the terms or tools/instruments musicians use. I've never even heard
• Other products

  3 answers, most recent on 3/22/2018

  [Solved] Hello! (And help. Problems installing software from Humble Bundle)
  Hello! I'm SunSetterRiser, but just call me Sun for now. I just joined this website a day or two ago. I'm also very new to making music, so I barely know some things about it like the terms or tools/instruments musicians use. I've never even heard
• Movie Studio

  8 answers, most recent on 3/1/2018

  RE: [Solved] Magix Movie Edit Pro Premium UNUSABLE Since Update! Please Help!
  Greetings, I've had this problem with MEP 2018 since mid January 2018. The computer crashed / restarted at random times, but always with MEP loaded and/or in use. If I had hair it would be torn out by now. MEP worked (usually) without the computer
• Movie Studio

  8 answers, most recent on 3/1/2018

  [Solved] Magix Movie Edit Pro Premium UNUSABLE Since Update! Please Help!
  I have been a faithful Magix user for 4 years and have really enjoyed the latest, Magix Movie Edit Pro Premium however since the update two days ago, my entire program has been useless. I can open old videos or begin new ones but within 5 minutes
• Movie Studio

  6 answers, most recent on 2/20/2018

  [Solved] Audio Synch out after Conversion
  In my latest 'quick project' I have been trying to edit a 32 minute football video taken by one of the 'Dad's' over the weekend in which our young grandson played. I have actioned a basic edit - snip and cut - and not touched anywhere the unlocking
• Photostory

  7 answers, most recent on 2/20/2018

  [Solved] Photo Story 2018 will not export my project
  Hi, Athlon2 X4 , 3 GHz , 16 GB RAM, ASUS HD6570 250GB ssd OS. Win7 X 64bit Photostory 2018 Had just finished an 8 GB slide show and wanted to export it on a Mpeg 4 file, to my computer. Pressed the correct buttons and up came a notice informing me
• Web Designer

  4 answers, most recent on 2/2/2018

  [Solved] Download Manager instantly crashing, is there a direct download?
  I'm trying to download & install Web Designer 15 Premium using the download manager program, but it instantly crashes after authorizing UAC, I see a quick graphic come up that looks like a "loading" circle and then it disappears, and watching my
• Movie Studio

  6 answers, most recent on 12/25/2017

  RE: [Solved] Audio out of sync with Pro Plus for VR MP4 files
  Ok, lets give a feedback on this one. I managed to get the sound in sync. If I import with the movie settings.. doesn't work. I need to select the right resolution and frame rate for the project before.   3D Editing.. what works.. what
• Music Maker

  11 answers, most recent on 11/23/2018

  [Solved] Soundpool installation not completing.
  Hey there, I'm having bit of trouble downloading soundpools. I have purchased total 6 soundpools and downloaded 4 of them but the last 2 (HipHop - Heavy Weight & 80's Too Hot) are not installing. When I press the download button it downloads as
• Music Maker

  8 answers, most recent on 12/13/2017

  RE: [Solved] Internal store error preventing me from activation product
  I am having the same issue. I wonder if the Humble Bundle sales caused too much traffic and the servers crashed? That would make sense, in which case, the solution is to wait it out.
• Movie Studio

  One answer, on 7/13/2017

  RE: [Solved] Clicking on New Project opens blank window
  Surprise none could comment on this! I guess it was a unique one. Anyway, just to close this, the problem was resolved after applying a config file the Support team sent me. It also solved some other issues. Crash continued until I allocated more