• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  @SteveMTNO Screenshots would be helpful. You only downloaded the indices, correct? If you cannot see a list of devices that have updates available please try restarting Snappy Driver Installer and it should show you a list of components where newer
• Other products

  3 answers, most recent on 11/20/2025

  Can't load Independence samples
  The above screen recording shows how I have installed the Independence Pro library, am able to see the instruments in Independence, but cannot load the image files even when I navigate to them directly. I have added the library path within
• Music Maker

  7 answers, most recent on 12/16/2025

  RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
    I had a lot of difficulty trying to get the loops unlimited, because it said I had multiple installations of Music Maker Premium 2026 on my computer.  I uninstalled it and then reinstalled it and that finally made it work.  I really appreciate
• Music Maker

  20 answers, most recent on 1/28/2026

  RE: Music Maker update 33.1.1.19
  You can view your currently installed version and trigger the download and installation for available updates in the start dialog of the software. My current version shows 32.1.0.18 on both the start screen and help > About. When I use "Update
• Movie Studio

  35 answers, most recent on 11/12/2024

  RE: What Apple format: Apple ProRes or HEVC codecs can Movie Studio run?
  @Tusk there's also mention Quicktime is required.. isn't that an outdated Codec?  Myself, @johnebaker @CubeAce & @Bol mentioned or implied we have Quicktime installed, I don't know if @Marc-Goder does or not? , @Bol shared a link Apple
• Movie Studio

  One answer, on 7/15/2024

  Installation
  I get an error message when trying to install your amazing product. Maybe I have to upgrade my op system?
• Movie Studio

  3 answers, most recent on 10/21/2023

  [Solved] Downloaded file does not install on 2nd laptop
  Hi, when I try to run moviestudio2023platinum_dlm_geu7q2.exe I get the following error message: A blank screen with a black exclamation mark on a yellow triangle. I'm not sure what this could mean. Please help. I am trying to install MAGIX Movie
• Movie Studio

  6 answers, most recent on 8/29/2025

  RE: transfert de Movie Studio Platinum 16 à Movie Studio 2025
  Hallo @Henorm, If I'm reading your thread correctly, you can simply install VMS16 under Windows11, but your "VF project files" won't work properly in VDL2025. You can only import your trimmed clips, as discussed in the article on this topic. Best
• Music Maker

  3 answers, most recent on 2/3/2024

  [Solved] Reinstalled, where to find prepurchased soundpools ?
  Hello, I just reinstalled windows and then music maker premium 2023. Then that updated to 2024. There were some sound pools installed but no where near all the ones I have purchased. The ones preinstalled were in oog format and I wanted them in wav
• Samplitude

  5 answers, most recent on 7/11/2025

  RE: Error installing ad-on pacakages
  @Phon Hi The issue you are having is with Windows, see this Microsoft article for the 1603 error. HTH John EBForum Moderator
• Music Maker

  6 answers, most recent on 8/10/2024

  RE: Can I install Music Maker Premium on 2 computers?
  @glenconmc How old is your "old MMM programme"? All recent versions of the programme can be installed on two machines but that may not be the case with older versions. Also, have you previously installed this old version on another computer? If so,
• Photostory

  30 answers, most recent on 2/25/2025

  RE: How To Add Audio To Photostory Deluxe 2021 Slideshow
  @Robert-Madison Have you downloaded and installed all the additional content that is available after you registered and activated the app? Jeff Forum Moderator
• Movie Studio

  24 answers, most recent on 9/3/2024

  RE: Xara 3D Maker 7
  @johnebaker Hi John EB, As Rob has pointed out, the 3D title editor doesn't open in MMS, only in VPX, unless you happen to have installed Xara 3D Maker. I have, so when I add a 3D title in MMS, the 3D title editor opens. This is why @allaa-Azawi
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho Before reinstalling Windows, you might try to install the C++ Redistributables from Microsoft. Here are versions 2015-2022, 2013, 2012, 2010, 2008 and
• Video Pro X

  One answer, on 4/19/2026

  Activation confirmations
  Hello everybody and the MAGIX Software Team! I'm excited to start my new adventure with the newly installed Video Pro X as I had just upgraded from "MAGIX Video deluxe 2026 Premium". I'm afraid I have caused some confusion amongst the MAGIX Software
• Rescue Your Videotapes!

  7 answers, most recent on 12/2/2025

  RE: DRIVER DOWNLOAD
  @johnebaker @SP. @AAProds Many thanks for your assistance & your advice. I have attempted to download & install the driver updates as suggested but without any success. The closest I came to any success, in 2 cases, the driver started to
• Movie Studio

  4 answers, most recent on 11/8/2023

  [Solved] Movie Edit Pro 2021
    Anyone know how to resolve this error? Tried uninstalling and reinstalling program, to no avail. Error only started today. If I select continue program, get message telling me system is unstable and then close's program. If I select display crash
• ACID

  2 answers, most recent on 6/8/2024

  Acid Pro 11 wont install
  I recently did a clean install of windows 10 and have had to reinstall the Acid pro 11 Magix software i purchased.I installed everything perfectly then got an alert that there was an update which i installed. After that it rolled back the
• Video Pro X

  9 answers, most recent on 2/28/2025

  RE: bugs previously reported
  @Betovalle Hi To see what is in the patch before installing click the patch number in blue see in your image above. John EB
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  @Gid Hi, MMS2024 Suite and MMS 2025 Platinum can be installed on the same computer without any problems. But if MMS2024 had also been Platinum, it would still have been overwritten by MMS2025 Platinum. HTHRob
• Audio Cleaning Lab

  2 answers, most recent on 4/2/2023

  [Solved] Unable to install Audio Cleaning Lab 4
  Hi, I just bought ACL4 and I couldn't install it on my PC. I downloaded the "soundforgeaudiocleaninglab4_dlm_losdhr.exe" file and ran it. I pressed the "continue" button, but the download never starts. Minutes later, the button goes from "stop" to
• ACID

  5 answers, most recent on 9/1/2024

  RE: Acid music studio 11 not showing 8 instrument and 6 effects
  @Tomek-Plich Please try to uninstall the program called Magix Content and Soundpools. This will open a window that will show you all the installed Magix Instruments. If nothing is listed there, you didn't install them
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @me_again Hi Andy . . . . So this raises a bigger question, how to bulk change the Registry (there appears to be 16+ entries) to read MS2025 not Photostory? . . . Curiousity could be my undoing. . . . I scanned my registry for the Photostory
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @johnebaker @emmrecs @SP. Hi, Success! Well, almost. I installed the pending update, unplugged the M-Audio M-Track and restarted. Music Maker now loaded correctly. Plugging the M-Audio back in causes Music Maker to freeze. Exiting Music Maker with