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@akihiro-yokoi Please read https://www.magix.info/us/forum/vegas-pro-post-and-movie-studio-users-please-read-here-first--1229563/ and follow the advice given there. This thread will be closed. JeffForum

Movie Studio

25 answers, most recent on 10/22/2023

RE: Movie Studio 2023 freezing with 4K input

I don't think there ever was a Movie studio 18, @Former user Yes, there was a Magix Movie Studio 18 before Magix changed MEP to MS. It all added to the confusion! The first post in this Vegas thread refers

Movie Studio

29 answers, most recent on 5/10/2025

RE: MAGIX Movie Studio 2025 Suite will not open after installing

@Clarence-Carwise Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and

Video Pro X

25 answers, most recent on 8/10/2024

RE: No Hardware Encoding 9:16 ONLY!

@Liam-Roberts Hi In addition to @AAProds comment, see this topic for the system details required, and please post a screenshot of of the Program settings, Device options or Display options tab. . . . . exports using No Hardware Encoding . . . . Does

SOUND FORGE

4 answers, most recent on 12/10/2022

[Solved] Sound Forge Crashes every time I try to open it

I recently installed SOUND FORGE Audio Studio 16 on my pc. I get through the install but afterwards when i try to open it, it starts the boot process for the application but then asks to send an error report and crashes. This is the 64 bit version

Movie Studio

One answer, on 4/14/2024

RE: [Closed] Downloading Problems

@James-Landis MS HD Platinum is a Vegas product. As such, this is the wrong forum for your question, sorry. Please read this pinned post and follow the advice given there. This thread will be closed. JeffForum Moderator

SOUND FORGE

3 answers, most recent on 12/2/2023

RE: SoundForge scripts no longer working with user-made presets.

Creating a support ticket is a bit confusing, below is a link to a comment with my instructions, which may be easier to find and clearer than Magix's.https://www.magix.info/us/forum/sound-forge-display-font--1264650/#ca1822142 btw, seasons greetings

Video Pro X

15 answers, most recent on 2/2/2024

RE: Recording from Atomos Zato has serious video/audio offset drift

@CubeAce Hi Ray . . . . Did you read their pages regarding using Apple Pro Res RAW? . . . . Have you cross posted with this topic? John EB

Movie Studio

69 answers, most recent on 4/9/2024

RE: VHS captures, video "washed-out"

@Can-Dive Hi . . . . it can hold a number of lossless codecs available. . . . It can, however, not all combinations of video and audio codec are compatible with many players and MMS/VPX. See this comment for one example. John EB

ACID

9 answers, most recent on 11/25/2024

RE: Install Error -2147163964

@xka1 Hi Please do not hijack another users post, it is considered poor forum etiquette. Your comment has been hidden as it is not relevant or related to the issue discussed in this topic. Start a new comment, button is at the top of the page, and

Movie Studio

7 answers, most recent on 11/25/2024

RE: Text outside of the frame

@BOB-SALDANA Hi Please do not hijack another users post, it is considered poor forum etiquette. Your comment has been hidden as it is not relevant to the OPs issue. Start a new comment, button is at the top of the page. We need more information

Movie Studio

9 answers, most recent on 1/29/2025

RE: No sound / audio in player and export

@jackger Hi Which version of Windows is on your PC? Did you have any Windows update between working and not working, if so which one(s) Is the DVD you are importing the VOBs a commercially produced disc, and/or has multiple audio streams (languages)

Video Pro X

4 answers, most recent on 5/23/2024

RE: Purchased Magix Store audio (ogg) files not found

Thanks for that info as I just found out a few minutes ago when I wrote the post and took a screenshot that all that time it took it allowed me this time to load up all the store files. Good info on the mxcogg file format I was thinking why on earth

Movie Studio

2 answers, most recent on 2/9/2024

RE: [Closed] Replacement for Vegas Movie Studio and Architect

@John-Syers Hi The direct replacement is Vegas Pro, Vegas Movie Studio is no longer avaialble - see this post in the Vegas forum - which is also where you should be posting queries for Vegas products. You may be eligible for the Upgrade price. Magix

Movie Studio

17 answers, most recent on 1/11/2026

RE: Very high RAM usage even with a few slides

@Willy-Pesnec Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and

Movie Studio

8 answers, most recent on 12/27/2025

RE: Error while downloading covers from the store ...

@Ronald-King Hi . . . . "Error while downloading covers from the Store. Please check if an internet connection is available" . . . It just comes back over and over, making the app unusable . . . . This would suggest: The Antivirus (AV) program is

Movie Studio

4 answers, most recent on 4/10/2024

RE: Non vedo e non sento la traccia audio in un file MP4

@folco-p Hi/Ho This problem is a common one when the audio codec in the MP4 Video file is not a supported format. Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and

Movie Studio

2 answers, most recent on 5/10/2025

RE: movie edit pro

@Susan-Accomando Hi Can you clarify the issue your are having please: Which version of Movie Edit Pro are you using, full name and version number as found under Help, About? What is your computer specification, see this topic for what is required?

Movie Studio

6 answers, most recent on 2/26/2024

RE: Magix Movie Studio 2024 Suite-import problem

@Alfns Hi. If I can refer you back to one of your earlier posts here and ask if you could answer John EB's last question as it now seems to be becoming relevant to answering this question. Ray.

Movie Studio

One answer, on 10/1/2025

RE: Is it possible to edti HDR files with Video deluxe 2026 Premium?

@Nathan-Holtland Hi I have moved you question to the correct section of the forum, Video deluxe (VDL) 2026 is the new name for Magix Movie Studio formerly known as Movie Edit Pro HDR files can be edited in VDL 2026 with some limitations From what

Movie Studio

30 answers, most recent on 8/9/2024

RE: Copyright Claim

@Gabriel-Habermann If it helps, here's the email that I sent to Magix and Loudly, as per John's advice. I did receive a reply from Magix that they're forwarding it to "the appropriate department" which I'd assume means Legal."Good afternoon, I am

Movie Studio

One answer, on 1/19/2024

RE: [Closed] unable to register my product serial #

@AtlantaMorgan Please read this pinned post and follow the advice given there. This thread will be closed. JeffForum Moderator

Photostory

19 answers, most recent on 12/22/2024

Can't understand advice given by support team

The support team told me to go to magix-info/us/support/article how-to-keep-your-video-drivers-up to date. However this page said that I was on the wrong page. Also asked me to go to the program settings in Device Options in Photostory. But I cannot

SOUND FORGE

One answer, on 11/29/2023

RE: when opening program - static background

Welcome to the Magix Sound Forge users community @PaulaTB.This may be the 'Magix Low Latency 2016 driver.' issue. Other users have also described it as static or a screeching sound. It may also affect other programs on a PC that have audio