• Movie Studio

  8 answers, most recent on 6/6/2018

  RE: PC Switching Off.
  I still wonder whether this is related to or caused by your computer overheating. Does the shut down always occur at or around the same time/same place in the export process? Is it during the actual burn or perhaps during the process of preparing
• ACID

  16 answers, most recent on 11/6/2018

  RE: Acid Pro 8.0.3 build 223 crashes on opening projects
  Hi Mathias, I found an error opening the project.If a project opens after a blank project, it's ok.If the project is opened after a full project, the program is killed. This is correct i am experiencing same issue. If I load project after a blank
• ACID

  27 answers, most recent on 5/30/2018

  RE: Is Acid Pro 8 still set to release in April?
  Okay, so far so good with the 64bit compatibility on my Win 10 64bit OS. I successfully downloaded, installed, unlocked the trial version opened up AP8 for the first time with the demo project and it played cleanly straight away. I've successfully
• ACID

  16 answers, most recent on 11/6/2018

  RE: Acid Pro 8.0.3 build 223 crashes on opening projects
  Hi Mathias, I found an error opening the project.If a project opens after a blank project, it's ok.If the project is opened after a full project, the program is killed. Is this simply opening an existing project after opening a previous project? I
• Movie Studio

  5 answers, most recent on 5/23/2018

  RE: Exporting to Android Tablet
  Computer system is Intel i7-3632-64bit. RAM 16gb, but as I have dual boot (win7 & Win10), then 8gb Ram for win10. I have tried saving the 2 versions mentioned in previous post (figures below are fro the MPEG-4 version), so that I export to
• Video Pro X

  No answers, created on 5/19/2018

  Finally pin pointed my problem. Nvidia cards and dual monitors.
  Ever since I got a 1070 GTX Nvidia card I had problems with my Cakewalk and Magix Video Pro X, that I upgraded to early this year. I was going to put my AMD 290X card back in here because I finish my project in Iclone. I had troubles closing VPX, my
• ACID

  15 answers, most recent on 7/24/2019

  RE: Installation will not complete
  I'm facing the same problem - Win 7 64bit SP1 - alternative installation path - any news on this?
• Movie Studio

  48 answers, most recent on 11/24/2019

  RE: Unwanted Black Background in Title
  I'm having a caption background problem (e.g. with Neutral 12 caption) when exporting a movie. The purple background changes to black during the export, and then disappears completly. It usually about 25 mins into a 34 min movie but happens at
• ACID

  15 answers, most recent on 7/24/2019

  RE: Installation will not complete
  If you are on Win7 update to Service Pack 1.... Worked for me.
• Photostory

  3 answers, most recent on 5/1/2018

  RE: Photo Story Manager 10
  Hi, thank you for the additional information. Unfortunately, apart from the fact that you are running Win 10, we know nothing else at all about your computer! Such information as exactly which version of Win 10, your CPU, RAM, GPU (if any), Hard
• ACID

  No answers, created on 4/25/2018

  Creamware scope plateform with acid pro 8
  I need help please!!!User of a pulsar 2 coupled to a Luna 2, when switching to Win7 and scope 5.1 I realized that my sound cards were no longer managed by Acid Pro 7, I deduced a problem of compatibility and switched to another software (cockos
• Music Maker

  4 answers, most recent on 4/20/2018

  RE: A big problem
  It works fine in demo mode! it would seem there is an issue with the key. i'm not getting it to work either on the serial number i have. same problem. laptop win 7
• Music Maker

  5 answers, most recent on 4/21/2018

  RE: Music Maker freezes at startup
  Hi, welcome to the Magix forums. First, I suggest you follow the instructions in this tutorial to completely remove the existing installation of MM. Although it was designed for Win 10 users it is also applicable to Win 7. Please ensure you follow
• Music Maker

  5 answers, most recent on 4/21/2018

  RE: Music Maker freezes at startup
  Hi, welcome to the Magix forums. First, I suggest you follow the instructions in this tutorial to completely remove the existing installation of MM. Although it was designed for Win 10 users it is also applicable to Win 7. Please ensure you follow
• Other products

  4 answers, most recent on 4/17/2018

  RE: Weird GUI offset bug in SpectraLayers 4
  Thank you, I'll try with updated graphic drivers. However several recent plugins use OpenGL and they all work fine.I forgot to mention that when switching between the classic (no frills) theme and the default Win7 theme, the top application bar of
• Web Designer

  14 answers, most recent on 5/1/2018

  RE: Popup functions not working
  Hi doane I have followed your instructions and cannot replicate the issue you are having. Previewing works fine with or without the drop shadow in IE, Edge, Chrome and Firefox Quantum - all are up to date with the latest version and support the
• Web Designer

  14 answers, most recent on 5/1/2018

  Popup functions not working
  Web Designer Premium 15 Win 7 64bit. I have about 25 images on a gallery page that have been placed on the page separately and variant shared with the mobile version (no widget used). They are setup with the pop up feature and the browser control
• SOUND FORGE

  9 answers, most recent on 4/28/2018

  RE: We released SOUND FORGE Pro 12 !
  I upgraded to SF 11 in January 2018 just a few weeks before the "buy SF 11 and get free SF 12" deal. I have issues on a Win 10 PC running SF 11 and Ozone 8 Adv. and always causes program stalls trying to apply to a sound file. Today (Apr 7, 2018) I
• Other products

  21 answers, most recent on 4/9/2018

  SpectraLayers Pro 4 vs ASIO: Playback in wrong pitch
  Hi everybody! I am having problems with SpectraLayers Pro 4. I am using version 4.0.87, which afaik is the latest, on Win 10 Pro 64 bit, 1709. My sound device is a Focusrite Scarlett 6i6 1st generation. Latest drivers installed. It is set to 44,1
• Video Pro X

  2 answers, most recent on 4/3/2018

  DVD Menu behaviour (highlighting of selected chapter icons)
  I wonder if anyone (Terry?) can help me on this DVD menu question please? I'm a complete newcomer to DVD menus (I hate the things myself), but the client has asked for one so I'm attempting to create one. Context details follow if they are relevant,
• Photostory

  4 answers, most recent on 3/24/2018

  Fails burning DVD
  Please help, built video great but won't burn to DVD. Using PhotoStory on CD & DVD 10 updated. I'm on laptop running Win 8.1. Also, anyway to get this failures in English so I might be able to understand them :) Thank you for any advice on
• SOUND FORGE

  3 answers, most recent on 3/24/2018

  RE: dvd and cd player/burners don't show up
  SF-5 is old, so it be a compatibility issue with the newer OS. Were the drives present when SF-5 was installed? FWIW, I recently installed SF 4.5 on Win 7 to check something out and it seemed to run w/o issue, don't know if the drives were ID'd
• ACID

  7 answers, most recent on 4/21/2018

  Just upgraded from Acid Pro 3 to Acid Pro 7
  Hello! I started a while ago with Sonic Foundry, then Sony. Now Magix. For those of you who have been using Acid for a while, what new features  are worth noting? How do you all like it? How is the software/support compared to Sony? Thanks! David My
• Movie Studio

  No answers, created on 3/20/2018

  No timeline cursor advance, jittery playback--Resolved!
  Two problems arose suddenly after I had been using MEP for several weeks on a daily basis. (And I have been using MEP off and on for five years.)1. The timeline cursor does not advance during playback.At the start and the end of playback, it is at