• ACID

  10 answers, most recent on 4/12/2024

  RE: [Closed] Magix has totally destroyed Sony Acid
  Acid is gone. Simply put. I was unhappy that Sony took over but at least they did something productive with it. Magix finished what was left of it. Just off-putting.
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Can-Dive, Davinci Resolve webpage and Davinci Resolve Studio webpage. Different webpages. Outside of the additional features in Studio vs Free, the editing part of both of them is exactly the same. Exactly. That is not the case with MMS and VPX. It
• Rescue Your Videotapes!

  9 answers, most recent on 11/11/2022

  RE: [Solved] Application not opening suddenly. Error code: 59
  @Laszlo-Farkas Hi. If you have activated a Magix account and registered your product you should see something similar to here. If not, contact Magix at infoservice@magix.net or raise a ticket by using the contact support button at the bottom of your
• Movie Studio

  10 answers, most recent on 12/24/2024

  RE: Click to navigate in timeline
  @Mark-Woodson Hi, you might want to consider this offer that gives Vegas Pro21 for £24. Vegas Pro will do all the things you mention in your comments just as you did in your previous version, This is the Humble link, HumbleBumble Vegas bundle Or you
• Other products

  5 answers, most recent on 10/10/2022

  [Solved] Subscription - How to get FREE content?
  I just purchased a monthly subscription for "UNLIMITED ACCESS" to Soundpools. Every time I select a product, I can't find a way to download content without purchasing that soundpool. How do I get my free soundpools?
• Movie Studio

  One answer, on 2/9/2024

  [Closed] Downloaded file is corrupt
  Hi,I have purchased Vegas Movie Studio HD Platinum 11.0 and have a Serial number for the product.My problem is that when I download the product via Service Center, the file is corrupt when I try to open the downloaded file.Pleaase be advised on how
• Movie Studio

  One answer, on 6/6/2024

  RE: [Closed] Movie studio 15 will not open my videos from GoPro anymore
  @Vladislav-Paliyev Hi. Unfortunately you are on the wrong forum. For early Vegas products you need to use the link at the bottom of this website page that says VEGAS Forum which is for Vegas users. Ray.    
• Movie Studio

  3 answers, most recent on 5/12/2024

  Upgraded trial V Pro Suite 365 to monthly sub. failed registration
  The serial number you entered is invalid or may apply to another product. Error code -14. Both serial number and email address have a green checkbox validation besides the text fields.
• ACID

  10 answers, most recent on 4/12/2024

  [Closed] Magix has totally destroyed Sony Acid
  I have finally decided to remove all products by Magix from my computer. Support is terrible. My license Acid products no longer works. This company has poised all of the software with spam advertising and has little to no support. I wish everything
• Movie Studio

  2 answers, most recent on 4/19/2024

  RE: [Closed] Install new machine
  @Ed-Marzec Please remove all personal data from your post. These are public forums and product activation codes and personal computer information should never be shown. @johnebaker @emmrecs Ray.
• Music Maker

  20 answers, most recent on 1/28/2026

  RE: Music Maker update 33.1.1.19
  You can view your currently installed version and trigger the download and installation for available updates in the start dialog of the software. My current version shows 32.1.0.18 on both the start screen and help > About. When I use "Update
• SOUND FORGE

  4 answers, most recent on 1/21/2025

  SF 17 stopped find third party plugins
  Hi, So last night Sound Forge 17 has stopped seeing my izotope plugins. I've uninstalled both Products and reinstalled in hope to rectify what ever the issue is. Since then i have now wiped my HD and gone for a fresh install. I still have the same
• SOUND FORGE

  10 answers, most recent on 12/4/2022

  [Solved] Sound Forge Pro 16 Suite missing correct SpectraLayers Pro 9 installer
  Hey guys, I just bought the upgrade to Sound Forge Pro 16 Suite, and once again you screwed up the installer. It has the old version of SpectraLayers Pro 8 bundled with it, which I already have, NOT the one you have listed, SpectraLayers Pro 9. You
• Music Maker

  12 answers, most recent on 1/30/2024

  RE: unable to start program as it insists I have already registered and wi
  This is what happens when I try and activate my product.I used to have an old email address of 'Removed by Moderator' but this was changed two years ago, and the product was purchased under 'Removed by Moderator'    
• Music Maker

  2 answers, most recent on 1/17/2023

  [Solved] Loop information tab seems to be messed up
  After by default the Loop tab was migrated to the right side of the program, the loop informations seem to be bugged, name only showing about 4 characters and in general everything being a fixed size. In the video below you can see that I can enable
• Movie Studio

  6 answers, most recent on 6/26/2024

  RE: Movie Studio Pro 2025 Trial Version won't open
  Yes the C drive. I actually bought the program and tried to install it, first to C drive, then to my external drive (G). Every time, no matter trial or actual purchased product, no matter the drive, it always crashes on me when trying to open as
• SOUND FORGE

  4 answers, most recent on 9/1/2024

  RE: re- activate
  Welcome to the Magix Sound Forge users community @Robert-Hite. As @SP. stated, "You installed the incorrect version"The screenshot in your initial comment shows you installed SF Audio Studio 12, whilst your 'My Products' screenshot shows you
• Photostory

  One answer, on 2/18/2025

  RE: System requirements to run program
  Support got back to me pretty quickly, these new processors are becoming quite popular so thought their response below maybe helpful to others: “There is currently no native ARM version of Photostory Deluxe. (The same is true for almost all of our
• MAGIX

  2 answers, most recent on 4/25/2024

  RE: Photostory Deluxe 2024 - Update 23.0.1.164
  Thanks for keeping us in the loop! It's awesome to see you're actively listening to our feedback. Looking forward to more updates and improvements. Keep up the great work!
• Off topic

  One answer, on 5/27/2024

  RE: [Closed] locked out
  @Claude-Taylor Hello welcome, first of all you are in the wrong forum, see here. As this is a Vegas product this topic will be closed. Stephen Forum Moderator
• Web Designer

  8 answers, most recent on 10/19/2024

  RE: Updater tagged as virus infected
  @Rene-D Welcome to the Magix users forums. Exactly which version of Web Designer do you have? I ask because Xara products are no longer sold by or supported by Magix and you may need to ask your question to Xara support. As to the general issue of
• Other products

  One answer, on 11/3/2024

  RE: Account was hacked
  @Lorenzo-Alston Welcome to the Magix user to user forums so not a contact for any Magix staff, sorry. You need to email infoservice@magix.net with FULL details of the products you own (you could also include your proofs of purchase) and ask for
• Xara Designer Pro

  One answer, on 1/5/2024

  Cannot connect to my products
  Hi, i have sent several e-mails about reconnecting to my products under salg@*********** (company is closed down), and reconnect to my steinar@********** ( I have tried, but i think steinar@******** was registered as a new account.....)- Please
• SOUND FORGE

  3 answers, most recent on 1/1/2026

  RE: sound forge 9
  You cannot bypass the activation process.. except with a hacked version, which is not recommended and probably would not work in Win 11 anyway.As I recall, Sony Sound Forge 9 needs a computer ID which 'should be' added automatically in the