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  • Other products
    2 answers, most recent on 4/17/2021
    After 2 years of not using SpectraLayers Pro 2 I could not start.
    After using SpectraLayers Pro 1 I upgraded to Pro 2. In 2016 received an activation key from Magix and used the program on my notebook. Since two years ago I did not use it. Yesterday I tried to start the program again, but it requested an
  • Video Pro X
    36 answers, most recent on 4/26/2021
    RE: Can't play HEVC (hvc1) files in Video Pro X?
    @Scenestealer @johnebaker @wkuk Hi wkuk. The reason for the file information request from Peter is in case there are any other unseen surprises with the encoding of the file. For instance, if the camera made files that had a variable frame rate,
  • Movie Studio
    22 answers, most recent on 4/20/2021
    RE: Audio Fade Only without Video or vice versa?
    @browj2 @AAProds Hi John I showed this trick in the first tutorial (Fades and Transitions) posted above, just before Al's reply. It's the Bonus tip at 12:45 for anyone who wants to see how to make J and L cuts (the audio) and J and L transitions,
  • Music Maker
    3 answers, most recent on 4/16/2021
    RE: Tracking Drums
    Okay so I am having a major issue my computer crashed and I ended up getting another and of course, all my info was lost and so now I cannot access the program that I purchased I still have the serial number from the product which was MAGIX MUSIC
  • SOUND FORGE
    2 answers, most recent on 4/19/2021
    SoundForge 12.1 (Build 170) - Loosing tracks while saving file
    Initially some audio is recorded and saved without quitting the program. Some editing is performed and, as we choose save, sometimes, part or all audio is lost. Does anybody is facing this problem? Is there a solution? Workarounds? Windows 10/Sound
  • SOUND FORGE
    25 answers, most recent on 4/25/2021
    RE: Quote: "An error occurred while creating the media file"
    The manufacturer requirement for software to periodically "phone home" to verify the existence of a valid licence is now very common The "commonness" of something is not a valid argument for such behavior to exist. It is also common, and reasonable,
  • Movie Studio
    One answer, on 4/11/2021
    [Closed] Disappointed with 17
    Just upgraded (or so I thought) to v17 of Movie Maker and have lost all ability to transfer audio with video. I'm grabbing vid off a DVD via .vob files and NONE of the audio transfers anymore. I have several projects to clear soon and the software
  • Music Maker
    6 answers, most recent on 4/11/2021
    RE: music maker dont work any more
    i have now 29 and i cant to delete update y try to delete and install again and not works so this is bad only i lost my money with this  
  • Music Maker
    6 answers, most recent on 4/11/2021
    music maker dont work any more
    hi i update the program and i cant put my serial number, so i cant use any more, any one now a solution, i try to get help but any one answer me, on any social network and on any mail ticket that i send, so basic i lost my money when i buy this,
  • Movie Studio
    18 answers, most recent on 4/14/2021
    RE: Order number and Serial number not working
    @Carissa-Reynolds Hi, I'm a little lost. Why are you clicking on "Activate Content packs?" Do you have a content pack to activate? If so, what? Which version of MEP did you purchase - basic, Plus, or Premium? The P3 serial number is to activate the
  • ACID
    6 answers, most recent on 5/11/2022
    RE: Constant Crashing
    I lost 45 min. of work today due to a random crash on Acid Pro 10. Usually I save more often but forgot this time and paid the price. I had to try to remember the adjustments I made to the tracks and plugins and do my best to replicate what I had
  • SOUND FORGE
    5 answers, most recent on 4/3/2021
    RE: Can't complete install of Soundforge Audio Studio 15
    Hi Jeff, Revo Pro is relativity affordable, but that is a @Karen-DeBoer decision. SF could also be reinstalled back to the original installation place (desktop I assume,) and then use the free Revo version to uninstall and scan for leftover data in
  • Photostory
    One answer, on 4/2/2021
    Purchased Magix PhotoStory, about 5 years ago, lost the drive, and ca
    Purchased Magix PhotoStory, about 5 years ago. Licence verification number and all details have been lost. Need to reinstall. How can I retrieve all information including licence verification number and the exact year I originally purchased.
  • Xara Designer Pro
    One answer, on 4/1/2021
    Re activation DPX to re-installed Windows 10
    I recently had to do a clean re installation of Windows 10 Pro 64 bit. I lost the up to date details to re-install Designer Pro X (17) I downloaded the latest version (new 18) Please how do I re register and activate it ?
  • Movie Studio
    One answer, on 3/31/2021
    RE: MPEG-4 FULL Codec Upgrade
    @Rogelio-Tremocha Hi and welcome to the forum Please do not post order numbers, serial numbers or any other confidential information including images which show these. This is one of the quickest ways of losing control of your product. I have
  • Movie Studio
    5 answers, most recent on 3/30/2021
    Quality settings for Utube upload
    Hi, Im using Movie Edit Proand a GoPro in 2.7k and 4k resolution to make videos for Utube upload. The result looks great on my TV but the end result on Utube has lost quality. I think I need to create the project and/or make my Mp4 at different
  • Movie Studio
    150 answers, most recent on 4/12/2021
    RE: Graphics Card
    @johnebaker @Steve-McClelland Hi Steve. I'm still not quite sure what is causing some of the blocky looking parts of some of your tree branch areas and water surfaces. I looked at one of my backup discs for an old project I did when I first got my
  • Movie Studio
    10 answers, most recent on 3/29/2021
    RE: Program malfunctions- removed it- cant re install-lack of install link
    @Markus-Miikkulainen Welcome to the Magix user to user forums. You should be able to redownload the installer by going to your Magix account. Log in and go to My Products, where you should find the installer and serial key. BUT, I notice you say you
  • Movie Studio
    One answer, on 3/29/2021
    [Closed] Re my original serial number
    I have bought 2-3 years ago Vegas pro ver 15 and i lost my serial number. How i can getr. Jow to get upgrade to Veg 18 Suite?
  • Other products
    3 answers, most recent on 3/28/2021
    RE: [Closed] Activation Does Not Work Magix Pro 18
    Yes, I guess it is Vegas Pro but that is the information that I received in the e-mail from the eBay seller. I used the download link I was provided and the serial number that I receive in a corresponding e-mail. It is a code for a trial version.
  • Other products
    3 answers, most recent on 3/28/2021
    [Closed] Activation Does Not Work Magix Pro 18
    I cannot get this activation code to work.  I was supposed to get a boxed version that UPS apparently lost or delivered to the wrong address.  I am trying to track down what happened to it without success.  I notified the seller on eBay that I
  • Samplitude
    5 answers, most recent on 3/26/2021
    RE: Where did the Samplitude & Sequoia Pro User Forum go...???
    Well...I had this URL for many years now to get to the Pro user forums: http://support.magix.net/boards/samplitude/index.php And suddenly as of yesterday, it was bringing me here, and not to: https://community.samplitude.com/  I haven't changed or
  • Samplitude
    5 answers, most recent on 3/26/2021
    RE: Where did the Samplitude & Sequoia Pro User Forum go...???
    @Miroslav-SamplitudeForum I don't get it. Was it lost? https://community.samplitude.com/ exists for many years.
  • SOUND FORGE
    11 answers, most recent on 3/23/2021
    RE: Version 11 never seen before window: Sound Forge Pro Dock
    I've never seen that window with Sound Forge Pro 10, 11, 12, 13, 14 or 15. This might be an extreme approach, but you could try resetting Sound Forge Pro (SFP) back to its default settings by double-clicking on the desktop icon while holding down
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