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Hello, A few years ago I had my computer guy build me a video editing PC that should last me while handling multiple large files. It went well for awhile until two days ago, I got an error about my graphics card, and AMD 6800. I tried updating the

SOUND FORGE

One answer, on 11/29/2023

RE: when opening program - static background

Welcome to the Magix Sound Forge users community @PaulaTB.This may be the 'Magix Low Latency 2016 driver.' issue. Other users have also described it as static or a screeching sound. It may also affect other programs on a PC that have audio

Movie Studio

43 answers, most recent on 3/7/2025

RE: Audio not importing

@AAProds, @Gid, @CubeAce Hi Al, Gid, RAy Gary has 2 issues with the video being imported:- Playback issue - this I covered in this comment Audio issue - Rays, 'oddball' Sorenson encoded video clip giving a similar issue may be relevant once we

Movie Studio

2 answers, most recent on 2/19/2024

RE: Licensing issues

@Enrique-Cruz Your post has been hidden because this is not the correct forum for your product. Please read this pinned post and follow the advice given there. JeffForum Moderator

Other products

One answer, on 1/15/2024

RE: [Closed] Check & Tuning Registration

@David-Barker3363 Please read this important post and follow the advice given there. This thread will be closed. JeffForum Moderator

Movie Studio

One answer, on 12/4/2024

RE: QuickTime

@Catarina-Ferreira Hi When Movie Studio gives this message it means the video is QuickTime (QT) encoded format or a PNG/JPG encoding and requires QuickTime for Windows installing. When installing, only install the items that are selected by

Music Maker

3 answers, most recent on 9/14/2024

RE: Very, very slow responding software

@wodn Welcome to the Magix users forum. Your experience with Music Maker is not common (if it were, these forums would be flooded with similar complaints!) so, in order to help us to help you, please give us a lot more detail about your computer

Movie Studio

3 answers, most recent on 10/15/2025

RE: Movie Edit Pro 2015 Plus on Windows 11?

@david-again Hi Movie Edit Pro 2015 does work on Windows 11, however there are limitations after installing:- Importing video with Dolby Surround Sound, and exporting MP4 h.264 encoded video, with Dolby Surround Sound, are not supported due to

Movie Studio

16 answers, most recent on 2/25/2025

RE: ProRes422 question

@CONRADO-CORTEZ Hi . . . . original video was from 2017, and was recorded with my old Sony. MTS format.. . . What is the MTS video file resolution and frame rate? I suspect it will be 1920 x 1080 25fps or 29.97 fps interlaced, a MediaInfo analysis

Music Maker

3 answers, most recent on 5/22/2024

RE: In File Manager resolution does not match - its too large

I used the Override in Compatibility setting to get Music Maker to run in 4K initially, as a matter of fact you helped me with this - here is the forum post

Movie Studio

34 answers, most recent on 11/23/2022

[Solved] Update Patch to 22.0.3.167

Greeteings all, Just tried this update and there seems to be a major problem with the installer (similar to as posted by Jeff @emmrecs here https://www.magix.info/us/forum/patches-movie-studio-and-video-pro-x-2022-10-18--1307719/#ca1818842 for the

Movie Studio

17 answers, most recent on 6/29/2024

RE: Can't re-install Magix Movie Studio

@Carlos-Solorzano Hi . . . . I am not seeing an area that allows me to deactivate the software on my old computer . . it does say that is unlimited under "Valid" and that it can be used on 2 devises simultaneously . . . Do you mean under the Show

Video Pro X

3 answers, most recent on 3/1/2024

RE: Making the transition from Premiere Pro CC 2021 to MAGIX Video Pro 15

@Stephen-Wickham Hi and welcome to the forum. In reverse order: . . . . Did this in Premiere Pro, do this in MAGIX Video Pro X. . . . . In the Tutorials section of the forum, there are no 'conversion' tutorials. For acclimatisation see the tutorial

Movie Studio

9 answers, most recent on 6/17/2024

RE: Upgrade problem

@Lester-Palinkas Hi Your comment has been hidden as it has nothing to do with the OP's question. This is considered as 'hijacking' another users' topic. Please create a new post and provide more detail, eg program full name and version you are

Movie Studio

3 answers, most recent on 2/8/2024

Manual of Audio for Video for Magix Movie Studio/Video Pro X

Hi, Sasiuk on the French forum has published a tutorial containing a very detailed manual on how to capture, edit, mix and master audio for video. I highly recommend it. If your French is not very good or non-existent, try translating it to

Photo & Graphic Designer

8 answers, most recent on 7/15/2024

RE: Error code 6

@Patrick3603 Hi Try running a full Windows system check before uninstalling, see this tutorial and follow steps 4 - 11. If PGD 2013 was originally installed on Windows 8 or 10 and then upgraded to Windows 11, you may find that you are unable to

Other products

One answer, on 12/18/2023

RE: [Closed] How do I start a support ticket for Vegas Pro 21?

@John-Jacob Please read https://www.magix.info/us/forum/vegas-pro-post-and-movie-studio-users-please-read-here-first--1229563/ and follow the advice given there. This thread will be closed. JeffForum Moderator

Movie Studio

30 answers, most recent on 9/24/2025

RE: No sound from combined files

@Yoshinori-Tokuda Hi Thank you for the sample files. I do see that these files are the original .MTS files from your Panasonic camera, however you posted, and is shown in your image in this comment, that you have a file with the .MP4 file

Movie Studio

One answer, on 9/17/2023

RE: Movie edit plat. 13 - Color output completely wrong when encoding

Probably a GPU driver update to a problem version. Try winding back to an earlier driver. Are you using Magix Movie Edit Pro 13 or Vegas Movie Studio 13 Platinum? If the latter you are on the wrong forum and need to go to the Vegas forum. Read

Movie Studio

59 answers, most recent on 3/7/2024

RE: No Hardware Acceleration / Encoding

@Iris-Willis If you're trying to create a Bluray, it could be the AVCHD "no hardware accel" bug: https://www.magix.info/us/forum/hardware-encoding-for-mpeg-4-export-stopped-working--1329535/#ca1890684 Remember there's two components to burning a

Movie Studio

6 answers, most recent on 4/16/2024

RE: Not able to create a movie

@Rashi Hi and welcome to the user to user forums. Please read and try to comply to the requests in this post as reasons for failure could be many and the information asked for could speed up any resolution given and will encourage other members to

Movie Studio

One answer, on 10/17/2023

RE: [Closed] i have a serial number thats not for the product that i ordered

@miguel-Hernandez Please follow the information supplied here.

Movie Studio

5 answers, most recent on 9/21/2025

RE: Menu Template problems

@jak.willis, Hi Jak . . . . when I click on 'Last templates' nothing comes up. If I double-click the blank 'Last templates' section, a small dialog comes up saying 'Could not load the menu template! . . . . The 'last used' template feature should