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  • Movie Studio
    6 answers, most recent on 2/3/2022
    RE: I have Movie Studio 18
    @Pamela-Ayres Hi . . . . I don't think my computer specs are necessary for this question. . . . . I will have to see if I can get Movie Edit Pro to work on my computer . . . Your system specification is going to be very important depending on the
  • Video Pro X
    3 answers, most recent on 2/1/2022
    RE: MPEG-4 activation Error
    @Peter-Chamley Hi . . . . iPhone movie . . . . I keep getting ask to Activate MPEG-4 . . . . We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card
  • Movie Studio
    4 answers, most recent on 2/1/2022
    RE: I don't understand the new interface in mOVIE Studio 18
    @philip-hunt Hi . . . .  DELL XPS13 laptop . . . What is the specification of this laptop, there are 17 different models of XPS 13 available with 3 different screens resolutions - see this topic for what is required and please quote processor and
  • Movie Studio
    27 answers, most recent on 1/29/2022
    RE: Aspect Ratio and Movie name problems
    Magix Support has acknowledged that the aspect ratio problem exists and they said they will discuss it at the next meeting. The problem sometimes comes about because the export doesn't work correctly. I had to adjust the parameters when exporting an
  • Rescue Your Videotapes!
    3 answers, most recent on 1/29/2022
    RE: Recording issues
    @Lea-Worrall Hi Lea, and welcome to the user to user forums. Exactly which Intel processor (model number and generation please) do you have? Also do you have the latest Intel drivers for the GPU? It should be driver version 30.0.101.1191 Ray.  
  • Video Pro X
    34 answers, most recent on 1/28/2022
    RE: No sound on .m2ts nor .m2v videos
    @MME007 HI @CubeAce is correct - according to Nvidia, the GTX 760, which was one of the last models of graphics cards to be based on the Keplar architecture, does not have the necessary internal feature for NVENC decoding or encoding. This has
  • Music Maker
    157 answers, most recent on 12/30/2025
    RE: Wishlist for the next Music Maker!
    @David-Barselow Hi . . . . Better use of system memory (my system use's memory like 90+ CPU usage) . . . . Stop the visual jittering of the UI in the arranger while scrolling it is very annoying and it takes away from focus while working . . . . For
  • Other products
    One answer, on 1/21/2022
    [Closed] Change camera aspect ratio in Effects
    Hello all...I have imported a 3D model into Effects and it opens up with a very wide window... I don't know the dimensions but it looks like about twice as wide as a monitor aspect ratio or more. Maybe 47:20?I added a camera to do a fly-over
  • Movie Studio
    12 answers, most recent on 1/20/2022
    RE: VdLuxe slaat vast .. fout in module VCRUNTIME140.dll
    @pevor, @CubeAce, @Former user Hi . . . . Intel(R) Core(TM) i7-2600K  . . . . The processor does not have a supported integrated graphics chipset for running Movie Edit Pro 2022 v 21.0.1.116. Is there a second graphics card installed in your
  • Video Pro X
    8 answers, most recent on 1/18/2022
    RE: Software Freezes after I start new (or load old) project
    @johnebaker - Sorry for the delay. I was out of town. Here is a sample MediaInfo per your instructions: GeneralComplete name                            : F:\FPC Video files\FPC - Jan 12 2022\CAM 2\8N7A0905.MOVFormat                                  
  • Photostory
    4 answers, most recent on 1/29/2022
    RE: Mov. file will make PhotoStory crash, no matter what
    Hi Requested detail added in signature, thank you for your advice. Media Info as of below; screenshot of program setting further down. Again, no error message, Photostory simply crashes or stop responding. Latest crash log at the end of this
  • Movie Studio
    One answer, on 1/17/2022
    Why Apple ProRes 422 video has no audio object???
    Tried using the new Filmic Pro app codec, Apple ProRes 422 video with 48 kHz PCM audio available on iPhone 13 Pro. But, upon importing into Magix Movie Edit Pro Premium 2021 or 2022 (after upgrading today) it has no audio object -- it has no sound
  • Photostory
    One answer, on 1/17/2022
    RE: activation code
    @larrybisso Hi We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile
  • Photostory
    4 answers, most recent on 1/29/2022
    RE: Mov. file will make PhotoStory crash, no matter what
    @Jean-Marc-Giroux Hi We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile
  • Music Maker
    5 answers, most recent on 1/18/2022
    RE: Transferring Soundpools
    @philip-eames Hi In addition to @browj2's comment. What is your computer specification? The details you have provideed are insufficient, see this topic for what is required and please quote processor and graphics card/chipset make/model in full - I
  • ACID
    2 answers, most recent on 1/17/2022
    RE: My Acid Pro 10 keeps on crashing with an unmanaged exception 0xc00000
    @Robert-Howard, @Edmund-Bootle Hi . . . . unmanaged exception 0xc0000005 . . . . A common cause for this error is the graphics drivers of your video cards - are they up to date? We need more information: Computer specification and Windows version,
  • Music Maker
    One answer, on 1/14/2022
    RE: Drum pad Synthesiser?
    There are many midi controllers with pads for making beats with drum samples or drum synths. They can also play melodies although the more pads the better. There are also standalone hardware like the Akai MPC series which have a sampler and
  • Movie Studio
    67 answers, most recent on 2/8/2023
    RE: Uploading 3D video to YouTube?
    @johnebaker >> What is the spec for the Intel based MAC? Specifically the processor and graphics card - full name/model please<<Note: I am running Windows 10 in VMware fusion:   Model Identifier: MacBookPro11,5   Processor Name:
  • Movie Studio
    67 answers, most recent on 2/8/2023
    RE: Uploading 3D video to YouTube?
    @AgingTechNerd Hi . . . .  MEP2022 was ok with running windows 11 arm in Parallels . . . .  i can at least say i got it to work on intel based mac. . . . crashes it on M1/windows 11 ARM What is the spec for the Intel based MAC? Specifically the
  • Movie Studio
    13 answers, most recent on 1/15/2022
    RE: Software update fails
    @Aimo-Vuento Hi. Did you put this system together yourself? If so can you tell us the make and model of ram you are using please and if you have 0ne 16GB module or 2 x 8GB sticks. Ray.    
  • Movie Studio
    13 answers, most recent on 1/15/2022
    RE: Software update fails
    @Aimo-Vuento Hi and welcome to the forum . . . . "Install now" -button leads to "Installation error". . . . What is the full error message - a screenshot would help? Additionally we need more information: Computer specification, see this topic for
  • Samplitude
    7 answers, most recent on 1/10/2022
    RE: Update will not work
    @Steve-Shapiro Hi and welcome to the forum More information would help: Computer specification, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your
  • Rescue Your Videotapes!
    One answer, on 1/8/2022
    RE: The program could not be started. Installation folder is damaged.
    @Hamdz Hi and welcome to the forum We need more information: Computer specification, Windows version and the program full name or version. See this topic for what is required and please quote processor and graphics card make/model in full - I would
  • Movie Studio
    10 answers, most recent on 1/9/2022
    RE: Sections exporting black
    @Christian-Rinke, @CubeAce Hi Thanks for the heads up on the link, is now fixed. The i7-2600 is certanly an older model, however there should be no issue with DirectX 12 as this is part of Windows 10 and the GTX 1060 does support it. . . . . however
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