• Other products

  No answers, created on 11/28/2020

  Video deluxe plus 2021, Photostory PremiumVR 2020
  After downloading an update, the message always appears: service2.simpletex.com/autoupdate and QNetworkReply.Network What does that mean? I can no longer delete this message, it always appears after starting the PC! Could you help me, please? Georg
• Other products

  3 answers, most recent on 11/28/2020

  RE: [Closed] Cannot find Boris FX plugins links!
  @Ron-Muse Hi Ron and welcome to the Magix user to user forum for non Vegas users. First let me explain my first line. This is a user to user forum, so there are still no Magix staff here to help with your query. So I'm sorry but you are still not
• Movie Studio

  5 answers, most recent on 11/27/2020

  RE: Download doesn’t start
  @Stefanie-Riegler Hi Stefanie. In that case you may still experience problems when running. Open the Microsoft Settings and open Network and Internet. Find Windows Firewall second from bottom and open it. Then go to 'Allow an app through the
• Movie Studio

  5 answers, most recent on 11/27/2020

  Download doesn’t start
  Hi! I've been trying to download Video Deluxe Premium for an hour now, but I always get either a "Forbidden" message or nothing happens. The problem isn’t the internet connection and I’ve already tried the serial number on the download page. I would
• Movie Studio

  11 answers, most recent on 11/26/2020

  RE: had to reinstall new windows 10-having issues with "activation"
  @Andrew-Corner Hi Andrew. Don't worry about extra ram yet as I don't know what resolutions you are working at. If you do go for another 8gig which is a safer starting point for video editing, use the same as whatever is already in the system if
• Photostory

  5 answers, most recent on 11/26/2020

  RE: Transitions
  Hi Jeff, Here is the info from customer support that I was talking about regarding the hardware acceleration being disabled. Hardware acceleration is disabled during export 3/27/2019 PRODUCTS .Video deluxe .Video Pro X .Photostory
• Other products

  One answer, on 11/23/2020

  RE: video deluxe premium
  @frederic-larsen Hi Frederic and welcome to the Video Deluxe user to user forums. Try this and see if it cures your video not showing problem.   If it works it means your versions of your graphics chips are no longer supported by the program or
• Other products

  One answer, on 11/23/2020

  video deluxe premium
  when working on a video, it wont display...the place where it should be remains black..It was not the case before i bought and installed the latest update
• Video Pro X

  One answer, on 11/17/2020

  Since last update, video-deluxe 2021 crashes
  Dear friends, Since the last updates yesterday (Nov16) suddenly my Video-deluxe premium 2021 (bought Sept) crashes and gives two "time out errors" as written "A socket operation time out" and "time out error" Tried a whole new installation but the
• Movie Studio

  40 answers, most recent on 11/16/2020

  RE: No sound for Intro/outro clips
  @FL612 Hi . . . . i want to insert the intro by using the arrow (the insert command, if you prefer) of the icon, it doesn't work.. . . .and this is what i want to fix! . . . .   The insert arrow works fine here in Magix Video Deluxe v 20.0.1.73,
• Video Pro X

  15 answers, most recent on 11/14/2020

  RE: Stacking Videos
  @CubeAce Hi Ray, Just add French to the language in Settings for tutorials and the messages. Most discussions and tutorials using Photo Designer are under MEP or Video Deluxe (VDL). John CB  
• Movie Studio

  40 answers, most recent on 11/16/2020

  No sound for Intro/outro clips
  I just upgraded to the latest version of Magix Video Deluxe (version 20.0.1.73) and everything work fine, including audio clips. Except my two clips of intro/outro. I can play the video but there's no sound. I just bought a new clip, just to see but
• Movie Studio

  2 answers, most recent on 11/11/2020

  RE: [Resolved] My new update of Video Deluxe works very badly
  The issue has been fixed. The problem was at the level of the hardware acceleration. I unchecked this option in the parameters of Magix Video Deluxe in the section Import/Export. Now everything works properly. Thank you!
• Movie Studio

  2 answers, most recent on 11/11/2020

  [Resolved] My new update of Video Deluxe works very badly
  Ma nouvelle version 2021 de Video Deluxe fonctionne très mal. Les fichiers MP4 sont lus saccadés. Mon vidéo en Turquie monté avec l'ancienne version ne fonctionne pas bien avec la version 2021. Dans la section Importation, mes vidéos apparaissent
• Movie Studio

  No answers, created on 11/9/2020

  Video Deluxe Plus 2018 Tarda mucho en procesar y crear el DVD
  Recién he vuelto a usas Magix Video Deluxe Plus 2018, descargué y actualicé lo indicado por el programa. Aunque hay varias opciones de edición de DVD que parecen ser más complicadas el mayor inconveniente que me he encontrado es que tarda muuuucho
• Movie Studio

  5 answers, most recent on 10/27/2020

  RE: Export video to portrait format
  Hello!First of all thanks for answering!I have followed the steps of the tutorial exactly. I even tried it on 3 different computers. Unfortunately it still doesn't work for me. Every time I set the aspect ratio to 9:16 Magix doesn't do it. But it
• Movie Studio

  5 answers, most recent on 10/27/2020

  Export video to portrait format
  Hello!I want to export a video in portrait format.I work with the Magix deluxe PremiumFirst I changed my movie setting to 1080 x 1920 and the aspect ratio to 9:16. Then I also changed the resolution and the aspect ratio to 9:16. But it does not keep
• Photostory

  3 answers, most recent on 10/24/2020

  Photostory Deluxe Disembodied Audio Clip removal
  I purchased and installed Magix PhotoStory Deluxe version 18.1.2.48 in 2019. Irecently made a video and unchained some audio from video and moved it around. In the finished product, after I have deleted all of the unneeded video and audio, I have a
• Photostory

  2 answers, most recent on 10/8/2020

  Video Monitor
  Downloaded Upgrade for my 2021 version  Magix Photostory Deluxe and the video monitor is not operating on the screen when I have a show that I have to use,was working before upgrade, how do I enable it in your program. Rick White    
• Movie Studio

  One answer, on 10/6/2020

  RE: My Software Does not Function. I Can't Use it
  You only get updates for one year. Since you used the software the first time two years ago your update option has expired. What are your current system specs and which version of Video Deluxe are you using? Maybe the problems are caused by faulty
• Movie Studio

  24 answers, most recent on 11/1/2020

  RE: Program crashing
  @Trevor-Smith @johnebaker @emmrecs Hi Trevor. If Johns' suggestions don't help try the following to get more data. Like John, I can't get MEP to crash doing this but it is impacting on my system. It is not running smoothly without rendering the
• Movie Studio

  7 answers, most recent on 9/29/2020

  S8 mit 18fps gefilmt. Gescannt mit 25fps. Bitte Einstell f norm Gesch
  Hallo Gemeinde der laufenden Bilder, ich bin hier, weil meinen alten S8-Filmen neues Leben verleihen will und mit entsprechenden Trägern Geschenke in Richtung Kinder und Enkeln zu machen. Ich habe mit einem Scanner von Reflecta die Filme, die aus
• Video Pro X

  3 answers, most recent on 9/20/2020

  RE: ACCESS_VIOLATION error in Magix Video deluxe Premium 2020
  @Jan-Mol Hi The programs issue is with the Intel drivers for the processors integrated GPU the Graphics HD 630 - this may be caused by the installation of the GT 1030 disabling the Intel GPU. If you are installing the NVidia solely for Video deluxe
• Video Pro X

  3 answers, most recent on 9/20/2020

  RE: ACCESS_VIOLATION error in Magix Video deluxe Premium 2020
  Dear Jeff, The above problem of crashing Magix Video deluxe Premium 2020 did occur directly after installing my new video card NVIDIA Geforce GT1030. As you mentioned I removed this weekend the new card so that the screen connects again to the build