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  • Music Maker
    3 answers, most recent on 8/2/2023
    RE: [Solved] Unable to add soundpool that was bought from Producerplanet
    @ArticReaper This isn't a Magix Soundpool. To load the files into your project use the internal file browser in Music Maker or drag and drop the audio files from Windows Explorer into your project.
  • Music Maker
    12 answers, most recent on 7/27/2023
    RE: [Solved] Static noises when using Mastering Suite after update
    That was it!!! I went to 2048 and the crackling noises were gone but I can get away with 1024 also. Thanks to all of you for your help!!! Achim
  • Music Maker
    4 answers, most recent on 12/15/2023
    RE: [Solved] Loops Unlimited Not Working
    @Kingsmere It might be possible that you need to download the Soundpools individually and not as collections. I currently don't have an active subscription so I cannot test this.
  • Video Pro X
    7 answers, most recent on 12/3/2023
    [Solved] Dragging Image Objects to Timeline
    Hello, I am trying to drag one of the preset images from the Templates selection list to my movie tmeline. When i drag the preset image onto the timeline, I program displays a crossed-out circle and will not drop the image. This has never been a
  • Music Maker
    2 answers, most recent on 5/30/2023
    RE: [Solved] Yellow bar marker reduced to Zero at start of song, cannot record
    @Eleyan You can reset the yellow markers by clicking on the magnifying glass icon in the bottom right corner of the arranger window and then switch to another view mode. One user reported that the yellow markers collapsed if he opens the vocal tune
  • Movie Studio
    6 answers, most recent on 12/11/2023
    [Solved] installing same version of Movie Edit Pro?
    I have MEP version 17.0.1.128 on one computer and I want to install the same version on my other computer since Magix allows use on two devices. Unfortunately the installation link from the Magix website only updates to 16.0.4.124 which is
  • Other products
    2 answers, most recent on 6/24/2023
    RE: [Solved] VAT free purchase
    @Ji-Steinbach Please notice the remark on the last page of the checkout before placing the order: Your order will be initially processed with the appropriate value added tax (VAT). After verification of the submitted VAT identification number and
  • Movie Studio
    One answer, on 5/5/2023
    RE: [Solved] MAGIX Movie Studio 2023 Platinum won't install in Win 11
    Never mind. I just saw the notice and installed the latest Windows 11 update. I'm glad this was as easy as MS breaking Windows and sending a fix (I presume). I've experienced far worse problems, one that took me two years to find a fix for, that
  • ACID
    3 answers, most recent on 6/14/2023
    RE: [Solved] Loops folder location options and ?'s
    @GRB I would put each publisher into a different folder because every publisher does it differently, but all files are basically audio files, usually in WAV file format. There is no way to recognize everything automatically. Magix Soundpool loops
  • Music Maker
    4 answers, most recent on 12/15/2023
    [Solved] Loops Unlimited Not Working
    Hi,I purchased the Music Maker 2024 bundle with Loops Unlimited.When navigating to subscriptions it shows Loops Unlimited as "Purchased" but when I navigate to the store all sound collections have a price and ask me to purchase them.I have tried
  • Other products
    5 answers, most recent on 8/12/2023
    [Solved] Trouble with Codecs. I ordered one a week ago, but it's not working.
    I have recently started using my Magix Movie Edit Pro MX Plus video software after a hiatus of a few years. I am having problems rendering my videos as an MPEG-4. A few days ago, I received a codec allowing me to do this and I was able to render ONE
  • Music Maker
    6 answers, most recent on 12/14/2023
    RE: [Solved] Drops VST
    The VST issue has been going since the last update. I'm hoping the next update might fix it... I have to restart the program to enable 3rd part vst effects, after a while they'll stop working again. Ruins any flow I have. I've had to cut back on
  • Samplitude
    3 answers, most recent on 7/28/2023
    [Solved] Glitchy audio editing with video track playing
    I use Samplitude Pro X7 suite. I've just started dropping a video track into a samplitude project rather than bouncing back and forth between Samplitude and Vegas to sync the music. If I mute the video, the audio functions are normal. If unmuted,
  • Music Maker
    4 answers, most recent on 7/5/2023
    [Solved] MMM 2024, is it "locked" to 44.1kHz sample rate?
    Having used MM for several years and in numerous versions, this is the first time I have encountered this issue. I installed the new Premium Edition only this morning. As a default, because much of my work is for video, my external MOTU audio
  • Movie Studio
    40 answers, most recent on 11/24/2023
    RE: [Solved] Movie Studio 2024 Choppy/Laggy MP4 playback/preview
    @Videditor01 Hi. I just did an experiment and loaded a camera LUT into the LUTEffect folder where it worked as that folder also uses CUBE files. Folder is found in C: Users / Public / Public Documents / MAGIX / Common / Videocontent / (Your program
  • Video Pro X
    13 answers, most recent on 1/15/2024
    [Solved] key frame icons grayed out?
    I am using VPX15, v21.0.1.193 The key frame icons I used to use to add or remove key frames are grayed out and I cannot effectively use the Camera/Zoom to zoom-in and move around an image or video like I used to. What am I missing?
  • Movie Studio
    4 answers, most recent on 11/8/2023
    [Solved] Movie Edit Pro 2021
      Anyone know how to resolve this error? Tried uninstalling and reinstalling program, to no avail. Error only started today. If I select continue program, get message telling me system is unstable and then close's program. If I select display crash
  • SOUND FORGE
    2 answers, most recent on 8/27/2023
    [Solved] Soundforge White Noise
    I installed Soundforge Audio Studio17...got the white noise problem on everything. I uninstalled the Latency 16 file and Soundforge, but still have the white noise on everything, including upon startup of the computer. What do I do to get my
  • Music Maker
    8 answers, most recent on 9/15/2023
    [Solved] Old soundpools commerical licensing.
    Hi.I have found some of my old soundpools, I have 1 to 20, and they were bought many years ago. I was wondering, do I need a licence to use them commercially. I have tried looking on producerplanet.com, but cannot find a way to search for
  • SOUND FORGE
    3 answers, most recent on 5/24/2023
    [Solved] Ozone 10 Advanced compatibilty issues
    When using Ozone 10 Advanced separate modules (like master rebalance) the rendering process only affects the last 1/3 of the file. Tried highlighting the file and also not highlighting, no change. I have not tired all the modules separately this
  • Movie Studio
    14 answers, most recent on 2/23/2024
    RE: [Solved] Timeline on MEP 2023
    @fishycomics Hi Use this option every time you start a new project.: On saving the project, the track heights will remain at their set heights when you reload it. As in previous versions of MMS/MEP, at least from MEP 2014 and later, the track
  • Movie Studio
    13 answers, most recent on 5/27/2023
    [Solved] Camera Pan and Zoom effect
    In the older version of Movie Studio, one could control the pan effect to move only left and right by clicking a 4 headed arrow to get this filter/option. One could also arrange tilts only. I cannot find this option in the Movie Studio 2023. Am I
  • Video Pro X
    5 answers, most recent on 9/3/2023
    RE: [Solved] Very bad quality on imported video
    @skarvika Hi, can you share some info first, 👍 After some experimentation, I may have found the source of the issue actually. Seems like it's not an issue on my end, but rather that whatever codec was used on the original file was not one that Video
  • Music Maker
    4 answers, most recent on 8/31/2023
    [Solved] Moving from MMM 2023 to 2024 - missing languages?
    Hello,I'm asking regarding the language support in MMM 2024 - it appears to no longer contain Swedish menus like it did in the 2023 and versions before that. Is that for good or just temporary? /Per
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