• Music Maker

  One answer, on 11/25/2020

  Program format
  I have the Magix Music Maker program on my Windows 10 PC. The section with the soundpools, loops, downloads etc, got moved around somehow, and now it is stuck and I'm unable to move the tab to a more convenient spot. Also, because this tab is
• Movie Studio

  11 answers, most recent on 11/26/2020

  RE: had to reinstall new windows 10-having issues with "activation"
  @Andrew-Corner Hi Andrew. Don't worry about extra ram yet as I don't know what resolutions you are working at. If you do go for another 8gig which is a safer starting point for video editing, use the same as whatever is already in the system if
• Video Easy

  18 answers, most recent on 4/11/2021

  RE: Picture freezing/being shaky, not able to install driver
  It's not worded exactly like that, but allow apps to access this device is turned on in microphone and camera settings. I tried to download the driver following your link. If I here click on Magix USB-Videowandler to I get this error message: If I
• Movie Studio

  20 answers, most recent on 11/20/2020

  RE: Monitor not showing objects in my video
  @hdrechsel18 Hi Harry. Scroll down to the bottom of this page to re-download MEP 2020. Also first read the instructions there about uninstalling the current version. I had put the link in previously but you may have missed it. Ray.
• SOUND FORGE

  6 answers, most recent on 11/19/2020

  RE: Activation code does not work
  @David-Lucas The mail address is infoservice@magix.net They sent be back to the same support web site which goes in a circle. Do you have any other suggestions about how to contact them. It looks like they really DO NOT want to help their
• SOUND FORGE

  6 answers, most recent on 6/25/2021

  RE: Can I reinstall an older version of Sound Forge
  Can I get a reinstall ... Yes, if you go to My Products on your MAGIX My Account, you should find an install option for your SoundForge Pro product. This should include SFP versions bought back in Sony Creative Software days. ... or upgrade? If you
• Video Easy

  One answer, on 11/15/2020

  RE: Driver for red USB video capture
  @aksel-pettersen Hi and welcome to the forum. To get the correct drivers - Click Support (top of the page), select the program required - show all, and in your case select Rescue your Video Tapes, scroll down to Download & Installation, select
• Rescue Your Videotapes!

  One answer, on 11/14/2020

  RE: Pas de pilote vidéo grabber
  Hi - Bonjour You have posted in the English speaking forum, you can switch to the French forum or disable the English option in your user profile settings. To get the correct drivers - Click Support, select the program required and scroll down to
• Movie Studio

  2 answers, most recent on 11/13/2020

  RE: Removed Fonts
  I have a program called FontFrenzy that removes all the fonts installed EXCEPT those that are standard and required by Microsoft. I then add back the Fonts I want. Even now I have 522 items in the Windows Font directory. I just find it tedious say
• Movie Studio

  40 answers, most recent on 11/16/2020

  RE: No sound for Intro/outro clips
  @FL612 Hi Franios. The new infusion engine is much more demanding on a system than previous versions of MEP. It expects the new system to be capable of 4K and 8K editing. Always check the specifications page for absolute minimum specs. All of them.
• Movie Studio

  2 answers, most recent on 11/13/2020

  RE: Removed Fonts
  @grahamm7 Hi When you downloaded and installed the Extra Content did you tell the installer to leave the installer packages in the the Magix downloads folder? Is you can re-install the relevant ones again - IIRC it is the Titles package. Tip - in
• Movie Studio

  2 answers, most recent on 11/13/2020

  Removed Fonts
  I have removed the Magix fonts from the Windows Fonts directory. I know silly? Every time I add a new app they add fonts to my fonts directory - most of which I never use. So thought they cause no problems - I just get annoyed in say MS Word having
• Photo & Graphic Designer

  One answer, on 11/7/2020

  Menu
  The menu is not showing unless I scroll my mouse to the top of the window. How do I get it to stay showing all the time???
• Movie Studio

  22 answers, most recent on 11/3/2020

  RE: Mouse Settings
  @browj2 Hi john. I would imagine it should be possible as a 'switchable ' option. It has always seemed a bit odd to me that there are three ways to scroll left to right only using the mouse but not up and down. Then again I don't often have more
• Movie Studio

  20 answers, most recent on 11/20/2020

  RE: Monitor not showing objects in my video
  @hdrechsel18 Hi Harry. If you upgraded from MEP 2018 or newer you can still get to download and re-install your earlier version here. https://www.magix.info/us/support/article/reinstalling-movie-edit-pro-standard-plus-premium--667/ Just scroll
• Web Designer

  6 answers, most recent on 10/31/2020

  RE: Adding a 3rd party audio player
  @d-p @johnebaker I also struggled with this. I used the iFrame method. The trick was to publish the page, if not already done, then upload to the website (I used Xara Online) the audioplayer.html and the 2 folders created when making the widget from
• Movie Studio

  7 answers, most recent on 10/31/2020

  RE: F9 reset screen arrangement behaviour
  @johnebaker I tried reprogramming the ShuttlePro again and it did the same thing. Shuttle in Right 1 was changed to Mouse Wheel, modifier Alt. Everything with the ShuttlePro went wonky, and the mouse wheel up/down scrolled vertically. Very
• Movie Studio

  22 answers, most recent on 11/3/2020

  RE: Mouse Settings
  I went through the Shortcuts list in VPX and there is no access to the two scrolling commands - Mouse wheel Upwards/Downwards and Alt+Upwards/Downwards. If Magix gave us access to these, we could change them, I presume. John CB
• Movie Studio

  22 answers, most recent on 11/3/2020

  RE: Mouse Settings
  @johnebaker Hi John. Maybe I'm misinterpreting your first statement of. What you are looking for in changing the mouse wheel scroll function is not controlled by the program. By which I took to mean that MEP was not in control of that movement but
• Movie Studio

  22 answers, most recent on 11/3/2020

  RE: Mouse Settings
  @johnebaker Hi John, No, only the first one. There were strange things happening, even with the keyboard, so I don't know what was going on. Everything went back to normal after rebooting. The mouse wheel scrolls horizontally as it should.
• Movie Studio

  22 answers, most recent on 11/3/2020

  RE: Mouse Settings
  Oh dear! I played around with my ShuttlePro V2 ( @Roger-Hall - this would be appropriate for you), reprogrammed the outer jog wheel to be Alt+mouse wheel up and things went wonky. I also played around with holding down the mouse wheel and scrolling
• Movie Studio

  22 answers, most recent on 11/3/2020

  RE: Mouse Settings
  @johnebaker Not sure you are completely correct there John. The mouse behaviour in my other programs that have multiple tracks I could scroll with do indeed scroll up and down in the tracks section rather than side to side as their default
• Movie Studio

  22 answers, most recent on 11/3/2020

  RE: Mouse Settings
  @Roger-Hall Hi What you are looking for in changing the mouse wheel scroll function is not controlled by the program. Windows mouse drivers control the mouse functions so if your mouse has additional buttons and/or is programmable you may be able to
• Movie Studio

  22 answers, most recent on 11/3/2020

  RE: Mouse Settings
  @Roger-Hall I do understand what you are saying. Especially when the timeline scrolls automatically anyway and there is also a fast forward / backward control on the preview monitor. Perhaps ask John EB to add it to the feature request list. I have