• Movie Studio

  6 answers, most recent on 3/6/2023

  RE: File Size
  @gmoon163 Hi and welcome to the user to user forums. Most email providers do not allow relatively large files to be sent via email when it is far easier to use Google Drive to upload to and allow you to email a link to the person or persons you wish
• Rescue Your Videotapes!

  One answer, on 12/13/2022

  RE: changer mon adresse émail
  @danielle-b Welcome to the Magix user to user forums. To change your registered email address go to your Magix account, log in, go to User details and update your email address there. JeffForum Moderator   Bienvenue sur les forums d'utilisateurs de
• Other products

  20 answers, most recent on 2/24/2023

  RE: [Closed] Installation of Vegas Pro 365 version 20 hangs indefinitely
  This is a Magix product which I am subscribing to and paid to do so. I was just now directed to this forum from another forum specifically. I am trying to get support on a Magix product. How can I do that? I see no clear way to get a hold of
• Movie Studio

  7 answers, most recent on 12/27/2022

  RE: OT: Streaming show-stopper
  @terrypin, @CubeAce Hi Terry, Ray For users of Windows 11 22H2 the above options are no longer available for streaming video by default. To fix this requires the Windows Media Player Legacy feature to be installed:- Windows settings, Apps, Optional
• Off topic

  5 answers, most recent on 1/6/2023

  RE: Magix's Update Notifier - has proven to be buggy!?! - a pain in the -
  I forgot a relevant link: https://answers.microsoft.com/en-us/windows/forum/all/host-services2simpliteccom-not-found-error/d90de9e5-0ae2-4b36-93fc-abe2f49fb97e 
• Music Maker

  12 answers, most recent on 2/5/2023

  RE: Vita LE instrument not loading
  @Kuroe.Zucredl Did you rescan the VST-Paths in your VST settings in the Music Maker program settings? Can you show us a screenshot of the VST paths? Maybe some paths are missing. The following paths should be listed there C:\Program Files
• Audio Cleaning Lab

  7 answers, most recent on 1/3/2023

  RE: New PC, but I lost my serial number. Options?
  @Leif-Hakansson Assuming you mean you need to raise a Support ticket because you cannot access your Magix account, please use the Support header found on any forum page and carefully follow through each succeeding page, always choosing the option to
• Movie Studio

  One answer, on 12/10/2022

  [Closed] Can't install on new hardrive, says I have to get activation code
  I upgraded from HDD to SSD and I've reinstalled Movie Studio Platinum on my new hard drive, but it won't let me use it. I get a popup to register it, but it's already registered, and I see no option anywhere that I can log in to prove it. After
• Movie Studio

  4 answers, most recent on 1/28/2023

  RE: How can I fix this error: " Renew the Update Service "
  @Ertan-KOC Hi . . . . Movie Studio 18 Platinum Steam Edition . . . . This is an older version of Movie Studio and the installed Update Service feature of the program has been updated since release in Aug 2021. I do not know if the Steam edition will
• Music Maker

  22 answers, most recent on 11/14/2022

  RE: Trying to log on to the Magix Store from within Magix Music Maker 23
  @Johnhhh Service Center activations with Computer ID isn't available for products with a P3-serial number.
• Off topic

  One answer, on 12/7/2022

  CUSTOMER SERVICE
  I have never seen anything like this company. I can't help but feel like I'm being mislead down rabbit holes that lead no where. There is obviously a reason for it, if you can't find the info you get screwed for another year. I want to cancel my
• Music Maker

  8 answers, most recent on 6/20/2023

  RE: Licensing Catooh/MMJ Styles
  @Normal_mmj_user Hi Grant Please note this is a user to user forum, not Magix Sales or Support, so we cannot grant you anything. Music Maker Jam is now owned by Loudly and according to their Terms and Conditions of Use the content, ie
• Movie Studio

  7 answers, most recent on 12/3/2025

  Legacy Movie Edit Pro installer crashes in Download screen
  I own the legacy Movie Edit Pro, has worked fine for years.  Recently it stopped working; when starting the application it would display an error that the application folder is corrupt and needs to be repaired.  I uninstalled it, logged into the
• Movie Studio

  3 answers, most recent on 3/27/2023

  RE: Can't add certain video files to project because of registration email
  @Daniel-Soler Thanks for the additional information. First, you need to definitely establish which of your email addresses is the one registered to your Magix account. So, go to this page and try to log in! Only one of your addresses should be
• Xara Designer Pro

  No answers, created on 12/19/2022

  latest software
  Hello Xara community, I just renewed my update service and received the latest software download. When I went to install it askes "remove product from computer." Does this mean reloading all my plugins again? If so is there a way around this?
• Movie Studio

  7 answers, most recent on 12/27/2022

  RE: OT: Streaming show-stopper
  @CubeAce Hi ray . . . . Is this not now the job of the Chrome web browser? . . . . No, the Windows Media Player Network Sharing Service is a specific feature of Windows and shares Windows Media Player libraries to other networked players and media
• Movie Studio

  34 answers, most recent on 3/17/2023

  RE: Mercalli Pro V6 Plug-in Offer & Bug
  @emmrecs Excellent thanks again Jeff, that's what I thought as Magix DOES allow me to order it after logging in. So now the question (only I can answer probably) is; do I buy the "cheaper" Photostory never to be used or do I buy VPX at twice the
• Movie Studio

  19 answers, most recent on 4/15/2024

  RE: filmed a funeral and want to share it with copyright material
  @spuddy13 Hi Brian. but if i want to stream remotely and drop video on youtube i think youtube will strip the elvis tracks and others Most definitely it will. how do i get round the copyrights and where could i stream for free online without
• Photostory

  2 answers, most recent on 12/31/2022

  RE: MAC Compatible
  @Tony-Kim4808 Welcome to the Magix user to user forums. Photostory, like the vast majority of Magix software, is Windows only, sorry. Assuming you want to contact Customer Service in order to receive a refund you need to email infoservice@magix.net
• Movie Studio

  45 answers, most recent on 2/2/2023

  RE: Timeline colour and selection
  @AAProds @emmrecs Gentlemen, thanks for the confirmation that I'm not as stupid as I look. @CubeAce Ray, I only noticed because I've been buying / using MEP (and now MS) for knocking on 3 decades. I don't think it's worth raising a ticket though. I
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @Reyfox Hi. It is the opening screen and end user licence agreement I don't fully understand what exactly I'm agreeing to to be able to log in to gain content. There is quite a lot to it with links that don't work but you can eventually find them
• Movie Studio

  2 answers, most recent on 11/16/2022

  need to activate the software in new computor
  I want to activate my product, the initial email address Removed by Modertor is discontinued by the service provider
• Off topic

  10 answers, most recent on 7/28/2023

  RE: REFUND
  @John-Guess Welcome to the Magix user to user forums. I am not at all sure what an explanation plugins pack is but refunds are subject to Magix' Terms and Conditions, which can vary depending upon which area of the world you live. Assuming you
• Video Pro X

  31 answers, most recent on 2/24/2023

  RE: 20FPS CCTV Footage
   as I (Desert Sweeper) said before when you tick "allow the source to adjust frame rate" it renders smooth footage Vegas appears to deal with it OK. Why can't Magix? You'll never get 20FPS H264 out of Magix, even with a constant frame-rate file. The