• Video Pro X

  30 answers, most recent on 9/11/2022

  RE: [Solved] Access Violation Error on VIDEO PRO14
  @JBDL Hi, Assuming that you installed VPX14 to the default location, check that you have this file: C:\Program Files\MAGIX\Video Pro X14\Help\EN\Content\Topics\Arbeitsflaechen\Projektfenster_VPX.htm F1 opens this htm file. John CB  
• ACID

  3 answers, most recent on 11/24/2022

  RE: [Solved] ACID 11 wont render MP3 - invalid license
  @Tuffcub I think the message is talking about the MP3 license. I believe you need to be online for it to activate during the first usage. Could be your firewall blocking the connection. Alternatively you can try to reset the program settings by
• Samplitude

  5 answers, most recent on 8/26/2022

  RE: [Solved] Independence
  @Ireneusz-Kopczynski Ok, I looked at the drum kits, and the Hi Hats are placed on their own section. You can do this by selecting all Hi Hat samples and then right clicking -> create new section for selected audio files. Then you can see and
• Music Maker

  2 answers, most recent on 8/19/2022

  RE: [Solved] Renew
  @Keith-Thomas7599 The update is free, just install the newest version. All your features will be transferred. Only the new features like Beatbox 2 Pro cost money. If you don't need them you, you don't need to purchase them.
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Freida-Jeter Hi . . . . I am unable to reactive this program on my new PC . . . . Assuming you are referring to Photostory easy Version 2.0.1.54 and you want something similar, the nearest program to the one you had is Photostory Deluxe which is
• Movie Studio

  7 answers, most recent on 9/14/2022

  [Solved] Movie Studio 2023 Suite doesn't allow multiple audio tracks
  Years and years and years ago, I was gifted Movie Studio Platinum 12.0 for Christmas. Since then, whenever I’ve needed or wanted to edit something, from projects for school to joke videos for my friends, I boot up the software. However, it’s old and
• SOUND FORGE

  5 answers, most recent on 10/4/2022

  RE: [Solved] Clicks in audio files
  hi @David-Lay5409 it would be helpful to know what kind of file types you are using (such as .wav or .mp3, etc). if this is happening just with mp3 files, then the following change in your settings should fix it: click Options > Preferences >
• SOUND FORGE

  17 answers, most recent on 12/25/2023

  [Solved] Sound Forge 15 download
  Where can I find the Sound Forge 15 installation download i.e. the 650MB file that installs the product. I am having problems with Sound Forge and everytime I uninstall/reinstall the software it has to download the full exec. Can you please provide
• Samplitude

  8 answers, most recent on 10/12/2024

  RE: [Solved] NO SOUND from Samplitude Music Maker
  @dan-s Hi In Music Maker program setting Audio/Midi tab check that the program is using the Magix low latency 2016 or Magix ASIO driver (Music Maker 2023) and under the Advanced settings the audio device input and outputs are selected see examples
• Other products

  9 answers, most recent on 11/19/2022

  [Solved] independence free install trouble
  Independence Free PC　Windows10DAW　cakewalk   I originally used it on Windows 8.1.I migrated to Windows 10 and could not load it in cakewalk. I tried reinstalling it.When I install "independence_freelibrary_dlmCouldn't find the file "" in the zip
• SOUND FORGE

  10 answers, most recent on 8/29/2022

  RE: [Solved] Transferring Vegas 3.0 multitrak audio files to Sound Forge Pro 15, 16
  Lot of variables in doing this concerning quality and the file size you want and audio only or video. Can you elaborate?I do not think BluRay can playback like an Audio CD without some kind of video track or the same menu structure..For archival
• Samplitude

  8 answers, most recent on 10/12/2024

  [Solved] NO SOUND from Samplitude Music Maker
  Hello everybody, I need help with my programms. I have no sound on Samplitude Music Studio. When I am usind it I can t hear anything no matter what I am doing. I can see the volume is showing input but I can not hear a thing. I use the programm
• Music Maker

  4 answers, most recent on 10/23/2022

  [Solved] Bugged playback area
  Hello, I have another problem... now it's the bugged playback area (the yellow bar on timeline). Somehow, it has shortened and it can't be extended again (not even with Alt+arrow keys). This causes that as I pause and play, it starts from beginning.
• Video Pro X

  2 answers, most recent on 11/17/2022

  [Solved] Edit friendly codecs
  Hi community.Been mixing up using Vegas Pro, VPX and Davinci (free version) for some years now. VPX has really grown on me. What I like most about it is its stability above other platforms and the amazing speed improvement with the new Infusion
• ACID

  7 answers, most recent on 9/26/2022

  RE: [Solved] Xfer serum / Acid pro 10 suite
  @Maciej-Szurma You probably need to visit https://xferrecords.com/products/serum
• Movie Studio

  6 answers, most recent on 9/7/2022

  RE: [Solved] How to access StoryBlocks content?
  Instead of a Wait, maybe we should look at how that is phrased and consider changing it, so our valued customers fully understand, we get you are bad, and your comments are deleted. It sorta supports my point.
• Other products

  4 answers, most recent on 8/21/2022

  RE: [Solved] making sure i-cloud photos are actually on my computer
  @Diane-Roche Hi Depending on the options you selected PhotoManager (PM) may have catalogued the images in their current location rather then downloaded them. I would suggest you follow the Apple method described here for downloading all your photos
• SOUND FORGE

  4 answers, most recent on 12/10/2022

  RE: [Solved] Sound Forge Crashes every time I try to open it
  Try resetting Sound Forge and clearing the cache, which is usually executed with 'File> "Reset all preferences and clear cached data" menu ... but since SF will not launch: Hold down the 'Ctrl+Shift' keys, whilst launching Sound Forge which
• Music Maker

  8 answers, most recent on 10/1/2022

  [Solved] lost some features afterMusic Maker 31.0.13 update
  The update installed ok, but i have two major issues. 1. There is no pan knob in the audio mixer. Tried different sizes, undocked from the bottom of the screen, but no luck 2. The sound pool instrument selection has vey small columns and I cannot
• Movie Studio

  7 answers, most recent on 9/14/2022

  RE: [Solved] Movie Studio 2023 Suite doesn't allow multiple audio tracks
  @Hayes Hi The capability of importing multiple streams is one of the product differentiation characteristics of Prosumer and Pro software and has nothing to do with the Vegas range of products which are more popular in some regional markets. You
• Off topic

  162 answers, most recent 2 hours ago

  RE: Magix support has not responded to support tickets for months
  @David-Robinson5527 That's an automated response. You'll likely get another automated response, telling you that you'll be forwarded to a staff member. And then nothing happens. And if you ask again for an update, you'll either get the same
• Photostory

  3 answers, most recent on 4/2/2026

  RE: How do I find additional templates for Slideshow Maker Wizard?
  @David-Robertson You do have the option to buy the program, and so receive those additional templates etc., so that you can test it out. If you then decide it does not offer what you want there is a money-back guarantee (30 days, I think) as long as
• Web Designer

  5 answers, most recent on 9/26/2022

  RE: [Solved] font display issues
  @Kevin-Gullickson Screenshots can be attached by clicking on the blue circle with the upward pointing arrow and navigating to where the file is saved. With reference to your font problem I have opened your site in Chrome on my iPad and everything
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @Ward-Ron Hi . . . . I have Royalty Free Licenses for the Tracks I've made . . . . A 'Royalty free' licence, is one that you do not have to pay a royalty fee to use, this is the standard licence you get with the program, it does not allow you to