• Xara Designer Pro

  4 answers, most recent on 1/20/2022

  RE: Page load speeds
  Hi John, Thank you for that. I'm in Australia and our internet can be patchy. Maybe that is a contributing factor. It would be interesting to see results from others.
• Xara Designer Pro

  4 answers, most recent on 1/20/2022

  RE: Page load speeds
  @Joe-Jutrisa Hi I have tested your site using the latest Chrome on a Samsung mobile (LTE/3G connection in the EU) and can find no issues with the page loading times, the home pages loads in <10 seconds, and other pages also load in <10
• Music Maker

  One answer, on 1/12/2022

  Unable to install Music Maker 2022 Premium
  Hi, I just bought Music Maker 2022 Premium with online installation. Unfortunately I am unable to install the software completely. The installation window remained frozen for almost 2 hours before I finally decided to abort the installation. Also,
• Movie Studio

  11 answers, most recent on 3/13/2026

  RE: You have deactivated cookies. You must activate cookies in your brows
  Hello, John "Correct (Edge is the default browser for Windows 10 ...), however it still has to use the Internet settings in order to communicate with the Internet." Not true. It is totally possible to establish communications using internet
• Samplitude

  7 answers, most recent on 1/10/2022

  RE: Update will not work
  @Steve-Shapiro Hi Shapi Thanks for the specs and the image of the message dialog. Check the options in Internet options, Advanced tab are set as shown below in images 2 and 3. To open the Internet options: click the Windows button then type
• ACID

  One answer, on 1/10/2022

  Noise while playing project.
  Hello i am using a wave files to create music. I boat them from the Internet and they sound great. but when i put them in the work place in acid 9 there is a scrashi sound. I tried to render to wav but nothing happened. my sound card is TASCAM US
• Movie Studio

  11 answers, most recent on 3/13/2026

  RE: You have deactivated cookies. You must activate cookies in your brows
  @Levon-McLain Hi . . . . I am having the same problem with Acid Music Studio. This is interfering with my workflow, and I may seek reimbursement if it isn't dealt with promptly. . . . . There is nothing for Magix to deal with, since the original
• Movie Studio

  11 answers, most recent on 3/13/2026

  RE: You have deactivated cookies. You must activate cookies in your brows
  Are cookies enabled in internet explorer?Start > run "inetcpl.cpl".Under the privacy tab, click Advanced.
• Music Maker

  2 answers, most recent on 1/9/2022

  RE: My Recently Purchased Music Maker Premium Freezes On Start Up.
  @JuddP Hi . . . . I can't even log in. . . . Did you check your Antivirus/firewall is letting the program communicate with the Internet? Is there another GPU in the computer ? If so what is it? is there any error message when the program freezes or
• SOUND FORGE

  12 answers, most recent on 1/11/2022

  RE: Saving not possible due to license error
  Hi @rraud A different folder doesn't change the problem and I was connected with the internet. I've reset and cleared the cache, like you mentioned, but it didn't solve the problem (I lost my file though) So I closed and restart Sound Forge but the
• SOUND FORGE

  12 answers, most recent on 1/11/2022

  RE: Saving not possible due to license error
  Hi @Andre-Duijzer, does this happen when you save as a PCM <.wav> file? Have you tried saving to a different folder location?Sound Forge occasionally needs to be connected to the internet to verify codec licenses. If that is not the case, I
• Video Easy

  23 answers, most recent on 1/9/2022

  RE: Terrible lip sync!
    @johnebaker @emmrecs @CubeAce First of all, many thanks for your posts... it reminds me of the '90s when the signal-to-noise ratio of the Internet was still high, before the rot set in. Thanks for your helpful, knowledgeable suggestions! So it
• Video Easy

  23 answers, most recent on 1/9/2022

  RE: Terrible lip sync!
  @David-Roxburgh Hi David. I haven't touched DVDs since Win 7 or encoded from a VHS tape since Win 98. 😂 So many people have internet now there are easier ways to distribute material to anyone that needs or wants it. The quality of transfers from
• Movie Studio

  5 answers, most recent on 1/8/2022

  RE: Trying to register and activate the software
  @darkstar5d Hi and welcome to the forum We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this
• Other products

  2 answers, most recent on 1/4/2022

  RE: Web site Not Secure
  @Richard-Reece Welcome to the Magix user to user forums. Since this is clearly NOT a question about any Magix Video product, please tell us exactly which Magix product you do have and I will then move your post to the appropriate area. However, I
• Music Maker

  7 answers, most recent on 3/5/2022

  RE: Magix Music Maker 2014 very slow
  I am experiencing the same issue as just using the program for first time since getting the movie maker.. The program just seems to not want to run properly and is very slow. Won't log into account. Not computer as I can go anywhere else and
• Movie Studio

  One answer, on 1/3/2022

  RE: [Closed] mep 2016 plus hangs on "Checking installation"
  @k.horseman Hi We need more information: Computer specification, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile signature so we do not
• Photostory

  6 answers, most recent on 1/3/2022

  RE: iPhone new Photo format HEIC problem
  @Delon-Hui Hi There are several free image converters avaiiable on the Internet that can batch convert image file formats - this one by NCH is one I have used before and gives good results. HTH John EB
• Movie Studio

  3 answers, most recent on 12/31/2021

  RE: export video
  @gmoshe Hi . . . . Quick time is playing OK on magix move edit pro premium there is no option to export different video format as a quick time missing this option . . . . Update: Depending on the version of Movie Edit Pro (MEP) you are referring,
• Music Maker

  9 answers, most recent on 1/8/2022

  RE: [Closed] software dosent work
  @Stephen-Brady Hi I have hidden your duplicate post on this issue. . . . . come on of course im logged in . . . . Assuming you mean your email address is shown in the start up page of Music Maker as seen top right below and the computer is connected
• Movie Studio

  8 answers, most recent on 12/28/2021

  RE: Two connection errors when starting Movie Edit Pro Plus
  @Joe-Vandermeer Hi . . . . What about 'Magix Content and Sound Pools' which was also installed - what does that do . . . . These are the extra effects, templates, etc for the program and once installed does not connect to the Internet again. John EB
• Music Maker

  8 answers, most recent on 12/28/2021

  RE: I get premium edtion only after logging in anyone else have this issue
  I tried it and it runs much better it must make better use of the memory while not connected to the internet. Thank you for shedding some light on the subject. Hey Magix ignore my last support message my bad. Just bored thats all covid got people
• Music Maker

  15 answers, most recent on 12/28/2021

  RE: music maker 2022
  Here are the two errors, the second one is just a frozen screen. I've tried turning off the internet, restarting the program and it still freezes up and says cannot initiate the beatbox plugin.
• Music Maker

  8 answers, most recent on 12/28/2021

  RE: I get premium edtion only after logging in anyone else have this issue
  Further to the above, for any naysayers, I disconnected my laptop from the internet and then loaded Music Maker 2022. Here is the result: and clicking on Details gives: See - I got logged in even though I'm off-line. Going into a project, I have