• Rescue Your Videotapes!

  7 answers, most recent on 12/19/2025

  RE: Lines in digitized VHS
  @MovieEditorr Maybe next model of MAGIX Video Saver should include signal booster? This could be accomplished with two USB cables, one for power and one USB 3.0 for data transfer. It's not really a function of low signal. It's just the nature of
• Video Pro X

  2 answers, most recent on 12/24/2022

  [Solved] Settings
  Good morning and Merry Christmas to those who celebrate that holiday. After saving my work on Magix Pro X yesterday I find this morning that the movable marker returns to the start of the movie on all occasions. I need to make other changes to the
• Other products

  One answer, on 3/2/2026

  [Closed] Vegas Pro 23.0
  Hello,On November 22, 2025, I purchased Vegas Pro 23.0. I mentioned earlier that my computer was freezing and that I could manage to use the program. I asked for advice on what to do. At some point, I received an email informing me that the ticket
• Music Maker

  36 answers, most recent on 12/17/2025

  Need help fixing magix..am losing hope
  Iv'e had magix since October 2021, and I have updated it through to July 2025. However I have run into a problem that is causing me to resent this program despite me telling everyone how great it was when I started. It all started on January 25th
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  Hi Reyfox, My camera details are - Panasonic "Lumix" DMC-FZ2000. As a rule, I use it on automatic "iA+" but am able to choose certain bits of the settings. So, I used a frame of 16:9; Recording Format of AVCHD ; REC Quality with as the following
• Movie Studio

  27 answers, most recent on 4/20/2025

  RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
  Oops! I installed it. It said the Mpeg4 was improperly installed. Regardless, nothing changed. This is getting ridiculous. The company won't help and I paid for the program. Since I can't delay student corrections, I installed Shotcut. It's free, so
• Movie Studio

  4 answers, most recent on 8/22/2025

  Program fonts
  Greetings, When MS 2025 arrived on the scene one of the things noticed and commented on by a few of the "more senior" members was the use of very small fonts in the various windows eg keyframe, effects and anything that had lists with sub-menus,
• Movie Studio

  19 answers, most recent on 12/17/2022

  RE: [Solved] Four Movies on Screen - but help reqd with Positioning
  Solved, although would appreciate advice as to whether there is another way. I must admit that it helped me to write out the various Size & Positions of each Video in the first place. It was by keep looking at this that I had another hallelujah
• Movie Studio

  One answer, on 8/17/2024

  RE: Program Freeze
  @annie-g Welcome to the Magix user to user forums. I'm sorry the program is apparently not opening properly for you but, without a lot more information from you it is going to be almost impossible for any poster here to help. Please start by telling
• Movie Studio

  3 answers, most recent on 10/15/2025

  RE: [Closed] advanced Options
  @Michael-Fowler Welcome to the Magix user to user forums. Unfortunately, your first post here is very much lacking in detail! First, exactly which version of MS do you have? If it is version 17 or earlier, please read this pinned post. If you ahve
• Video Pro X

  One answer, on 7/14/2025

  RE: [Closed] Want to update to Sony Vegas 22 - but download it on to a new computer
  @tracey-harvey Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There
• Rescue Your Videotapes!

  5 answers, most recent on 5/29/2024

  RE: How to I convert MXV video files to a different format such as MP4?
  Very helpful info! Thanks!  
• Other products

  No answers, created on 12/19/2024

  essential fx suite not install on Mac OS Monterey
  Please help me! I'm with 12.7.6 OS with Mac mini intel
• SOUND FORGE

  2 answers, most recent on 6/5/2024

  Missing/Bd Activation code for sound forge 2 and 17
  I recently Purchased Sound Forge 17 and recieved a bad activation code. Also please help with a purchase of sound forge 2 with missing activation code. Your product is fantastic and tganks for your help!
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Well, I certainly seem to have sparked a lively discussion. Unsurprisingly most of it is well beyond me - but no matter, it has helped. Simplest and quickest is to recapture those tapes I did with PotPlayer (giving the MKV files) directly into Video
• Movie Studio

  20 answers, most recent on 4/21/2023

  [Solved] Section Effect does not work
  Hello,   I am using Movie Edit Pro, Version 21.0.2.138. Everything is working well, however, a very simple function refuses to save any changes: the Effects -> Section one. I simply want to crop out black borders from a video. I recorded it at
• SOUND FORGE

  15 answers, most recent on 3/29/2026

  RE: Error Message -24
  @Matth Are you trying to enter a different e-mail address compared to your registered e-mail? This is not possible. If you want to change your e-mail address, please visit Magix.com, log into your customer account and change the e-mail in the
• Movie Studio

  2 answers, most recent on 5/27/2024

  RE: how to use Prodad Vita scene
  Thanks John, that has really helped.
• Other products

  3 answers, most recent on 2/5/2023

  [Solved] PROBLEMS TO INSTALL VEGAS PRO 365 (Installation is not completing)
  It's been a pain for me to install Vegas Pro 365. Turns out I uninstalled it because of some unknown internal errors that I couldn't resolve. As soon as I tried to reinstall, the installation was slow and didn't seem to complete. I need the
• SOUND FORGE

  7 answers, most recent on 11/23/2025

  RE: sound forge17 plug-in (ARA 64bit)
  @Timbim There might be a workaround. Install the free Sound Forge Pro 18 trial and copy the audio_plugin_scan_server EXE files from the SF 18 directory to your SF 16 directory (make a backup of your files first!). This workaround already helped
• Movie Studio

  19 answers, most recent on 12/17/2022

  [Solved] Four Movies on Screen - but help reqd with Positioning
  A question I know I have asked before but looking at my retained notes, and the MEP screen, I remembered that in the release of a new Edition at some stage, so has how to do it changed. Now I am confused. I am looking to have four short movies
• Movie Studio

  20 answers, most recent on 1/13/2025

  RE: Exporting to mp4 desyncs the sound...
  @Richard-Merriman Sorry but for you and anyone in the future reading this your last comment above is not a 'solution', it's more like a lack of understanding what is actually going on. You've provided next to no information so that makes it
• Samplitude

  3 answers, most recent on 12/5/2022

  [Solved] Inegrating Spectralayers into Prox Suite 7
  HI, I am trying to set up Spectralayers to run in Samplitude. I have made all of the setting from Kraznet's video but when I get to adding it via "external tools" it says that it is not installed. When I pull it up as an effect while running
• SOUND FORGE

  8 answers, most recent on 1/26/2026

  RE: Non functioning Sound Forge / no response from support
  @Rod-Devonshire No Magix staff is active here. We are just users like you. The only recommendation I can make is that you should make sure you send a reminder to your latest open ticket every two or three days, don't wait a week without doing