• Photostory

  5 answers, most recent on 9/24/2025

  RE: Slideshow glitches
  @Cory-Whiteman Forgive my ignorance, but how do I find the Device options for the video mode? With the program open and running on your computer, press the Y key (on your computer keyboard). That will open the Program Settings screen. Choose the
• Movie Studio

  16 answers, most recent on 9/5/2025

  RE: Blu-ray media created playback issue. Image bounces/jitters
  Ok, so... upgrading my computer is the only solution to get higher speed in the encoding process 😅. I will consider your computer specs as a reference to look for my new equipment. Thank you for all the information you provided and your support with
• Movie Studio

  7 answers, most recent on 4/10/2026

  cant download extra content
  HI! Im having trouble to install the extra content and efects and such. Do anybody customer support mind install theese things on my computer? when their available. thanks
• Movie Studio

  8 answers, most recent on 12/27/2025

  [Solved] Error while downloading covers from the store ...
  My computer died a hard death, so I got a new one and I am re-installing everything. After installing Movie Studio 2025 Suite, when I click on then Effects menu, I get an error message that says "Error while downloading covers from the Store. Please
• Movie Studio

  3 answers, most recent on 7/24/2025

  can't register new computer
  Hi, I have bought and used movie maker 2023 on my old computer. I have a new computer but i can't create a activation code to activate software on new laptop. It give me error: Which means: "Error durning activation Activation wasn't successfull,
• SOUND FORGE

  4 answers, most recent on 10/30/2024

  RE: [Solved] SF 17 AS does not open after installation
  @whatUneed Try the following: I think the DLL file can be found in the directory C:\Program Flies\Common Files\MAGIX Services\System\ Rename the file to something different, restart the computer (please select the Restart option and not the Shut
• SOUND FORGE

  3 answers, most recent on 1/20/2026

  [Solved] Clicks and pops playing audio and audio exported in Sound Forge 17
  Hello Im using SF17 importing mp3 (the audio is clean of clicks and gaps). When I play imported audio, I hear clicks, skips, and interruptions aleatories in the sound. If I export the audio it contains cliks and skips. I use a Fireface 800 128
• SOUND FORGE

  One answer, on 3/29/2025

  Multiple Computers & Izotope Log In Question
  I recently installed my latest SFP copy on a new computer. This computer is being returned to Amazon because it has issues. How will Magix know that I took it off because I want to install it on a different new computer and an existing computer I
• Video Pro X

  One answer, on 2/26/2025

  [Closed] Best Computer Specs for Editing Vegas Pro 15 & 22
  Hello! I’m buying a new computer just for editing only! What is the BEST computer specs for editing Vegas Pro 15 & 22? RAM? Video card? Speed? Etc?
• SOUND FORGE

  2 answers, most recent on 6/16/2024

  RE: [Solved] Unable to log in since changing my email address
  @Ian-Boase Log into your customer account at Magix.com. Look under My Products for Sound Forge. Open the details and disable the installation. Then try to reactivate it on your computer.
• ACID

  5 answers, most recent on 4/3/2026

  ACID Pro will not launch
  I have been trying to install ACID Pro on a new desktop, and it will not launch after I register it. I have already deactivated it on my previous computer.
• SOUND FORGE

  7 answers, most recent on 11/12/2025

  RE: Sound Forge 17
  @Storyhub Some computer systems might encounter problems with the Magix Low Latency audio driver that gets installed alongside Sound Forge Audio Studio. This is an old version of ASIO4ALL and might be simply incompatible with modern operating
• Movie Studio

  6 answers, most recent on 2/7/2026

  RE: [Solved] Background app from Magix
  @me_again Hi Andy, A long time ago, MEP used the Firebird SQL Server (FABS) to connect to the database created using PhotoManager and MP3 Deluxe, I believe. If you added files to the database and categorized anything, they would show up in MEP under
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  Hi My last eperience I try to open the AVI files with windows mediaplayer on a widows 10 computer, no problem everything OK. Odd
• Rescue Your Videotapes!

  18 answers, most recent on 11/5/2025

  RE: [Closed] Installatie mislukt
  @robbyscot2 Hallo Robby Zeer vreemd, hebt u de computer al eens gescand op virussen? Groet, Rob
• Other products

  9 answers, most recent on 9/29/2025

  RE: CD Architect 5.2 cannot register
  @John-Finney I think you should get the hardware ID/computer ID during the activation process of CD Architect.
• Music Maker

  One answer, on 4/4/2025

  Downloading Music Maker on another computer
  I've bought a new computer and would like to download my copy of Music Maker on to it but I can't find any instructions for doing so. The version which I have on my old computer is Music Maker Premium 2023. I'm running Windows 11.
• Music Maker

  3 answers, most recent on 9/14/2024

  [Solved] Very, very slow responding software
  The music maker responds horribly slowly to any click. Sometimes reacting after 4 minutes. Is there any update or solution as my computer is new and fully up to date with all drivers? It doesn't matter if is running normally or as an administrator
• SOUND FORGE

  One answer, on 2/26/2026

  Sound Forge 17 will not launch
  I have been trying to install Sound Forge 17 on a new desktop, and it will not launch after I register it. I have already deactivated it on my previous computer.
• Other products

  6 answers, most recent on 5/27/2024

  [Solved] Re-installing MP3 Deluxe 19
  I have just done a reinstallation of my computer and need to re-activate this program but get the message that have reached limit
• Video Pro X

  2 answers, most recent on 3/13/2026

  [Solved] Intel Arc PRO B60 GPU causing white flickering exporting 4K video
  Hi community and Magix,   I recently up graded and built and new computer.   Processor - Intel(R) Core(TM) Ultra 9 285K (3.70 GHz) Installed RAM           - 128 GB (127 GB usable) System type - 64-bit operating system, x64-based
• ACID

  7 answers, most recent on 4/25/2026

  [Solved] Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11
  Longtime user of Acid Pro 11 here. My Waves plugins like J37 Tape, Api-2500, Puigtec, etc. plugins were all working great up until today when I just purchased 1 new Waves Plugin (today), updated my other ones on Waves Central and now none of the
• Rescue Your Videotapes!

  4 answers, most recent on 4/6/2025

  [Solved] Activating MPEG2?
  Have had this program installed for long time. But when i wanted to use it now. This message shows up, and it is not possible to move on and record. I have not seen this before. And i am "administrator" on my computer. How do i solve this
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  Hello John and thank you for your prompt response Alas, I am just a computer user and not familiar with the detail that you requested. I have done some searching and came up with the following: Windows Version - last update 13 Sept 25 - 2 items :