• Xara Designer Pro

  15 answers, most recent on 2/9/2025

  RE: Error when publishing website
  @Keith-Emmerson Hi . . . . Select Profile as Custom . . . . Is the Optional subfolder location shown in the image below, the same location as the folder the website is in? Using the Control centre button, login to Xara Control Centre and check the
• SOUND FORGE

  2 answers, most recent on 7/9/2025

  RE: Lost sound forge file/program
  @Don-Scott4578 Hi Login to your account at magix.com, Account icon is top right of the home page, using the email address and password used the first time you registered the software. Under My Products you may find your registered software, a
• SOUND FORGE

  6 answers, most recent on 2/7/2025

  RE: Error opening the program
  Olá @JamersonDJ e bem-vindo à comunidade de usuários do Magix Sound Forge. Se a desativação de dentro do SFP-18 não funcionar, tente desativar o " Magix Service Center> Meus Produtos " . Faça login e selecione SFP-18 e clique em 'Detalhes', que
• SOUND FORGE

  One answer, on 6/15/2025

  RE: Sound Forge Pro
  Welcome to the Magix Sound Forge users community @Donald-Taylor,Login to the "Magix Service Center" and download your SF version(s) from 'My Products' ..or.. if you already have SF installed on another PC, You can copy /paste the unpacked
• SOUND FORGE

  9 answers, most recent on 7/1/2024

  RE: Sound Forge Pro 11
  HI @Greg-Gardner9450, are you using the same email address you use to login to your Magix My Products account .Otherwise confirm you have installed the same version you purchased. i.e., Audio Studio 11 or Pro 11. The activation serials are not
• Video Pro X

  One answer, on 2/4/2025

  RE: Transferring program to laptop.
  @kevin-tuck Hi You are allowed to install and activate the program on 2 computers. Login to your account using the Account icon top right of the magix.com website. Under My Products you will see your registered products with download link and serial
• Other products

  3 answers, most recent on 9/4/2025

  RE: CD Architect 5.2 dilemma
  @Richard-Schoener All user accounts registered during the Sony days were transferred to Magix. So if you visit Magix.com and login using your old Sony login credentials you should be able to access all your old programs and licenses. As far as I
• SOUND FORGE

  7 answers, most recent on 4/30/2024

  RE: unable to activate for new pc
  I try to activate version 15 of Sound Forge again on different Pc. i have deactivate 2 pc. seriial code and email is correct when login.what can i do? can you help to clear my record so that i could register again?  
• Music Maker

  10 answers, most recent on 3/22/2024

  RE: Support links are redirecting me to Forum instead. Serial Number prob
  @Pernas Interestingly, it seems my version of Music Maker 2020 (the version before 2021) seems to connect fine to the Magix in-app-store. I logged out, reset the program settings and can login back as usual. That's odd.
• Music Maker

  One answer, on 12/9/2023

  RE: How can I install the Magix Music Maker 2015 Premium now?
  @Miva You can download your version 2015 from your customer account at Magix.com. Simply login and look under "My Products".
• SOUND FORGE

  One answer, on 11/27/2023

  Sound Forge 17 pro will not download
  I tried to buy Sound Forge 17 pro to update my Sound Forge 17. I was able to login into MAGIX to do that. On Monday 27, I was able to login to MAGIX and filled out the buying form where it took my credit card. But then I was unable to download the
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  @johnebaker it may be replaced by another image I know that John. As I said earlier, I fill in lots of these thing on various forums and sites. Magix is the only one to give me this problem. I've even screensaved the login process and watched it
• MAGIX

  24 answers, most recent on 7/31/2025

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  Here is the FAQ at the bottom of the email I received from Boris FX. Sorry @SP. you beat me to it! The link for Magix.info and the new Samplitude Forum.
• SOUND FORGE

  10 answers, most recent on 2/20/2024

  RE: Audio studio 17 serial number not working
  @Jason-Bottomley Then you're entering the serial number incorrectly. You can find your correct serial number in your customer account at Magix.com. Simply login with your e-mail and password and look under My Products.
• Movie Studio

  3 answers, most recent on 3/25/2023

  RE: [Solved] Movie Edit Pro 2016 - reinstall- product- cant access old email acct
  @michael-s3379 Hi Assuming that you know the password of the account you registered MEP 2016 with , then you can login to your account at magix.com with the old email address and password and change your email address there - Account login icon is
• Music Maker

  10 answers, most recent on 3/22/2024

  RE: [Solved] Support links are redirecting me to Forum instead. Serial Number prob
  @Eleyan For Music Maker 2021 and newer versions you simply install the Free Edition from Magix.com and login with your e-mail and password. It's not necessary to enter the serial number a second time. Besides that, there could be server problems at
• Music Maker

  10 answers, most recent on 3/22/2024

  RE: Support links are redirecting me to Forum instead. Serial Number prob
  @Pernas, @Vio Hi . . . . the activation/store-backend for products like 2021 appears to be gone and leaving the SW crippled for all future to come. . . . The software has not been 'crippled' or 'disabled' by Magix, versions going back 10 years
• Movie Studio

  2 answers, most recent on 9/28/2024

  RE: video deluxe deluxe 2025 premium /movie studio 2025 suite.
  @renita-m Hallo Renita, You can find your P3-serial number in My Account / My Products. Do the following: go to: https://www.magix.com/us/support/my-service-center/ (login required) click on: My Products now find the program for which you want to
• Off topic

  One answer, on 2/20/2024

  RE: how to change e-mail address
  @dianne-b You might be able to login in your customer account at Magix.com, in case it was already created. Use your incorrect e-mail address and password to do so. You can change the e-mail in the account settings.
• Music Maker

  One answer, on 3/30/2024

  RE: Using my purchase on different PCs
  @Brian-Toone The current version of Music Maker is only bound to your customer account at Magix.com. So, you can simply install it on a computer and login after the start of the program. Other Magix software works differently and can only be
• ACID

  One answer, on 5/8/2024

  RE: re-activating ACID Pro 5 .
  @Carol-Brown You download the installer from your customer account at Magix.com and install the software. That should work, if you registered the software in the past with Sony. Simply use your old Sony login credentials at Magix.com. Old installers
• Music Maker

  12 answers, most recent on 1/30/2024

  RE: unable to start program as it insists I have already registered and wi
  @Geoff-Pyke You only need to login with your customer account. You can upload screenshots to this forum via the arrow icon above the response text box. Maybe we can see a different problem if you upload some images.
• Video Pro X

  6 answers, most recent on 6/28/2024

  RE: program won't open
  @RONALD-BRIDGMAN6378 The pages you are looking for including the login are on the Magix product site, not here. Registration of products is separate from this forum and email correspondence should have been kept safe for future reference with Magix
• SOUND FORGE

  One answer, on 2/4/2024

  RE: NEED ID NUMBER FOR MY RECENT ADQUISITION
  @JOSE-GARCIA4995 You can find all your serial numbers in your customer account at Magix.com. Simply login with your e-mail and password and look under My Products. There you can also disable the old installation on your previous hard disk.