• SOUND FORGE

  2 answers, most recent on 9/6/2024

  RE: New laptop, need to know how to install my Sound Forge with old SN
  @Rick-Lovett Do you still use an old Sony installer? These no longer work because Sony shut down the registration servers. Visit Magix.com and login with your customer e-mail and password. Download the installer from your registered products. I
• SOUND FORGE

  2 answers, most recent on 10/5/2024

  RE: No SERIAL NUMBER Came. On Anything anywhere.
  @JKC-Crown Before sending an email to infoservice@magix.net, please check My Account / My Products. Go to: https://www.magix.com/us/support/my-service-center/ (login required) Best wishes, Rob
• Audio Cleaning Lab

  3 answers, most recent on 10/9/2024

  RE: Need serial number
  @keith-k Hi Login to your account at magix.com, account icon top right of the home page, using the email address and password you used to register ACL 3, under My Products you should see the ACL listed and the serial number. John EBForum Moderator
• Movie Studio

  One answer, on 2/2/2025

  RE: Movie Studio 2025 Suite from existing PC to a new PC
  @Terrence-Brewis Hi Login to your account using the Account icon top right of the magix.com website. Under My Products you will see your registered products with download link and serial number for you to install with on the new computer. Under Show
• Music Maker

  10 answers, most recent on 3/22/2024

  [Solved] Support links are redirecting me to Forum instead. Serial Number prob
  From within the magix program my serial key number is not being recognised, it's the same one I copied and pasted from service area where all my bought software for Magix 2021 etc is. The error message says: RESTEASY003210: Could not find resource
• Movie Studio

  9 answers, most recent on 8/14/2025

  RE: MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains
  @Dawnley Hi,   Try looking on your Producer Planet account. You must login to your ProducerPlanet account. https://producerplanet.com/us/account/purchases/ You should find all your extras and other plugins activated with your purchase of Video
• Music Maker

  2 answers, most recent on 4/2/2024

  RE: updata gone worng
  @jesse-drumgole Current versions of Music Maker don't need a serial number. You simply need to login with your e-mail address and password.
• Photostory

  6 answers, most recent on 5/24/2024

  Hub Login
  I have no issue logging in via the web and a browser. From within Photostory 2024 (most recent version win 11 128GB RAM - NVIDIA 3060) I can not login to view my account or use any of the tools such as the text-to-voice. I have the full pro version.
• Movie Studio

  17 answers, most recent on 6/29/2024

  RE: Can't re-install Magix Movie Studio
  @Joseph-Luciani You download the software from your customer account at Magix.com. Simply login with your e-mail address and password and look under My Products.
• Music Maker

  3 answers, most recent on 7/9/2024

  RE: email
  @Jana-Samsel Did you change your e-mail address? You can visit Magix.com, login with your old e-mail address and password and then you can change your old e-mail address to your new e-mail address in the customer account settings.
• Xara Designer Pro

  15 answers, most recent on 2/9/2025

  RE: Error when publishing website
  @Keith-Emmerson Hi . . . . Select Profile as Custom . . . . Is the Optional subfolder location shown in the image below, the same location as the folder the website is in? Using the Control centre button, login to Xara Control Centre and check the
• SOUND FORGE

  2 answers, most recent on 7/9/2025

  RE: Lost sound forge file/program
  @Don-Scott4578 Hi Login to your account at magix.com, Account icon is top right of the home page, using the email address and password used the first time you registered the software. Under My Products you may find your registered software, a
• ACID

  52 answers, most recent on 2/20/2025

  RE: Frequently Asked Questions
  @Michael-Kirk Sony shut down the old registration servers, so old installers from the disc will likely no longer work. Try to visit Magix.com, login with your old Sony login credentials (e-mail and password) and download the Acid 8 installers from
• Music Maker

  41 answers, most recent on 11/17/2024

  RE: Program reacts very very slow
  @SP. @johnebaker I'm coming from another thread:  https://www.magix.info/us/forum/new-install-music-maker-2024-laggy-and-crashes--1336575/ Here in this thread, @michael said:  I also loaded it onto a cheapo palm sized mini computer that cost $160 on
• Audio Cleaning Lab

  3 answers, most recent on 8/8/2024

  RE: Can't start free trial, installer just links to dead URL
  @dave-b3271 Hello welcome See here and login with the same credentials, then go to product registration. Stephen Forum Moderator Ah! Thank you. Actually, this also didn't work at first, but that isn't your fault. Your link initially led to a
• ACID

  10 answers, most recent on 11/29/2023

  RE: Main studio computer died, have v 7.x - can't find serial
  @Jack-Millz If you registered your software with Sony your user account should have been transferred to Magix. Visit Magix.com and login with your old Sony login credentials. You should find your registered products and serial numbers in your
• SOUND FORGE

  6 answers, most recent on 2/7/2025

  RE: Error opening the program
  Olá @JamersonDJ e bem-vindo à comunidade de usuários do Magix Sound Forge. Se a desativação de dentro do SFP-18 não funcionar, tente desativar o " Magix Service Center> Meus Produtos " . Faça login e selecione SFP-18 e clique em 'Detalhes', que
• Music Maker

  10 answers, most recent on 3/22/2024

  RE: Support links are redirecting me to Forum instead. Serial Number prob
  Hi!I just recently performed a store cleanup in my MMM 2021 (with premium) and after that I can't activate nor login with my Magix account since the application only presents the dialog "RESTEASY003210: Could not find resource for full
• SOUND FORGE

  One answer, on 6/15/2025

  RE: Sound Forge Pro
  Welcome to the Magix Sound Forge users community @Donald-Taylor,Login to the "Magix Service Center" and download your SF version(s) from 'My Products' ..or.. if you already have SF installed on another PC, You can copy /paste the unpacked
• SOUND FORGE

  7 answers, most recent on 11/12/2025

  Sound Forge 17
  I have downloaded and reinstalled sound forge 17.0.2 on a windows 11 Pro computer with Intel i7-13700 CPU, rebooted, and tried to launch. It would not launch and would not give any error message as a hint to why it would not launch. It just pops up
• SOUND FORGE

  9 answers, most recent on 7/1/2024

  RE: Sound Forge Pro 11
  HI @Greg-Gardner9450, are you using the same email address you use to login to your Magix My Products account .Otherwise confirm you have installed the same version you purchased. i.e., Audio Studio 11 or Pro 11. The activation serials are not
• Video Pro X

  One answer, on 2/4/2025

  RE: Transferring program to laptop.
  @kevin-tuck Hi You are allowed to install and activate the program on 2 computers. Login to your account using the Account icon top right of the magix.com website. Under My Products you will see your registered products with download link and serial
• MAGIX

  24 answers, most recent on 7/31/2025

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  Here is the FAQ at the bottom of the email I received from Boris FX. Sorry @SP. you beat me to it! The link for Magix.info and the new Samplitude Forum.
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  @johnebaker it may be replaced by another image I know that John. As I said earlier, I fill in lots of these thing on various forums and sites. Magix is the only one to give me this problem. I've even screensaved the login process and watched it