• Music Maker

  6 answers, most recent on 1/22/2024

  RE: [Solved] Given Soundpools commercial or non commercial use
  @Riley-Coach Simply search for their names on Producerplanet.com. You can use the same login you used for Music Maker.
• Off topic

  4 answers, most recent on 10/29/2025

  RE: Tired of all the sales/upgrade emails from Magix
  @NotACat Hi At the bottom of the emails there should be an 'Unsubscribe' option to stop receiving emails. You can also login in to your account at magix.com and under Info Service opt out of emails. In the program settings ensure Hide news is
• Music Maker

  2 answers, most recent on 4/15/2024

  RE: [Solved] Attempted udate of Magix Music Maker score edition and file was in use
  @Tony-Morrissey If I remember it correctly it's the MxUpdate.exe under C:\Uses\YourWindowsUsername\AppData\Local\Temp\Magix. But I believe it gets automatically deleted. You can simply redownload the Free Edition from Magix.com and login with your
• Movie Studio

  2 answers, most recent on 7/15/2026

  RE: Activation nightmares on this site
  @Nayme-Suritynayme Welcome to the Magix user to user forums. With the sale of the Vegas product range to BorisFX your situation is one which may prove difficult to navigate! However, you should be able to log into the Magix Account page. If you have
• Movie Studio

  4 answers, most recent on 12/14/2025

  RE: Magix Hub
  @Marek-K1502 Have you checked whether your firewall and/or antivirus is blocking the connection to the Magix Hub on the "problem" computer? Which version of Windows is installed on both of your computers? I don't think it should be necessary to
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  @bzan  I tried installing both the Sony Archive file and the original one I got as an upgrade from Sony. This could be the issue. As far as I know, Magix updated the installer after they took over Sound Forge from Sony. Maybe the Magix installer has
• SOUND FORGE

  One answer, on 10/29/2024

  RE: res code
  @Mickey-Headrick3799 You can find all registered serial numbers in your customer account at Magix.com. Simply login with your e-mail address and password and look under 'My Products'.
• Music Maker

  6 answers, most recent on 8/4/2025

  RE: Help
  @EDWIN-RIVERA So, did you buy Music Maker Premium Editions in the past or did you simply install the Free Edition and maybe bought some assets in the in-app-store? The download link for Music Maker 2024 Free Edition (the latest Free edition that was
• Other products

  4 answers, most recent on 2/19/2026

  RE: Serial number
  @Gondim Hi Please do not post Order numbers, Serial numbers or any other confidential information in the forum, this is a public forum, not Magix Support. If you do recall the old email address and password used to register the software, then you
• Music Maker

  One answer, on 11/29/2024

  RE: ordered Symphonic Rock - Complete Bundle Non-commercial, never rcvd
  @rishi-sukhdeo You can download it manually from ProducerPlanet.com. Login with your Magix customer account e-mail and password. Have you checked the Download Tab inside Music Maker if the Soundpool is listed there?
• Music Maker

  4 answers, most recent on 12/8/2023

  RE: [Solved] Recently Purchased the Humble Bundle package that gives coupons
  @Samuel-Albert Have you tried the website producerplanet.com? Maybe it works there. You can login with the same account you already created.
• Movie Studio

  52 answers, most recent on 3/8/2025

  RE: Update
  @me_again Hi Andy The error message could mean you account on the PC has got an issue. Try creating a second account and make it Administrator. Login with the new account and try NV again. John EB
• SOUND FORGE

  One answer, on 7/1/2025

  RE: Sound Forge Audio Studio 17 won't reinstall on my Windows 11 computer
  @Harold-Ash Hi A voucher code is one time use only. When you redeemed the code the first time, you will have received your serial number for product activation. The download and serial number will be available in your account, at magix.com, under My
• Music Maker

  2 answers, most recent on 6/28/2025

  RE: need to download music maker mx version 18
  @Lance-Troian Hi Assuming the serial number begins with P2- it is unlikely that the product can be registered. If you wish to try, the download for your registered product is available in your account at magix.com, login using the Account icon top
• Web Designer

  34 answers, most recent on 8/1/2025

  Publishing to OVH Cloud
  I have set up a hosting account at OVHcloud as recommended my Magix/Xara due to the discontinuation on the Xara online hosting service. I am struggling to publish my website at OVH (I have limited expertise ie a novice) I am trying to publish using
• SOUND FORGE

  5 answers, most recent on 2/14/2025

  RE: SF 7.0 now wants me to register for mp3
  @bzan If you remember your old Sony customer account e-mail address and password, you should be able to login at Magix.com and download an installer from your Magix customer account. I believe Magix updated those to be able to contact the Magix
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  Well, that's anwered that then. https://www.magix.com/gb/video-editing/movie-studio/new-features/#c1868500 AndyW ps - I know i'm retired and have time on my hands, but how many security reCapturs am I supposed to go through to log onto the forum?
• SOUND FORGE

  2 answers, most recent on 4/24/2025

  RE: Sound Forge 7.0
  @Dennis-Garcia Visit Magix.com and use your old Sony login credentials (e-mail and password) to access your user account. There you should be able to download the installer. If this doesn't work you could get an external USB disk drive. I think they
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi I, too, had a repeat email asking for more information that I had already given along with an image of the issue. To ask for a refund, email infoservice@magix.net. I would also suggest you include a link to this topic. The
• Movie Studio

  2 answers, most recent on 10/19/2024

  RE: Different computer, deleted old – “reached devices limit”
  @Chuck-mice-ter You go to Magix.com and login into your customer account. Then simply navigate to 'My Products' and open the details of your registered version of Vegas. There you can free up the installation from your old computers.
• ACID

  One answer, on 9/25/2024

  RE: I need to get my keygen
  @DeejayBen Visit Magix.com, login with your Sony customer account e-mail and password and download the registered Acid installer from your products. The old Sony license serves are no longer online.
• Samplitude

  2 answers, most recent on 3/18/2025

  RE: Internal Error: Multi CPU Bouncing may have failed
  @O_T_ Welcome to the Magix users forums. Because your question is about Samplitude Pro I suspect you would be best advised to register at and repost your question to the dedicated Samplitude Pro forum here because I suspect there are very few users
• Music Maker

  One answer, on 11/14/2024

  RE: Music Maker 16 Premium upgrade link
  @Matthew-Smith1712 Visit Magix.com and login with the same customer account your version 16 is registered to. Then you should be able to buy the upgrade to 2025 Premium from the online store. If you want 16 Premium, that's no longer sold by Magix.
• Off topic

  5 answers, most recent on 2/22/2026

  RE: please do not send me the every day messages of offers anymore! Thanks
  @Peter-Corstiaans Hi There are three sources to modify: If you are gettting them by email, login to your Account at magix.com, icon top right of the home page, using the email address and password VDL is registered with.Under Info service uncheck