• Video Pro X

  173 answers, most recent 58 minutes ago

  RE: Video Pro X16 - New Features and Bug Repairs
  Hi, I can't upload the movie file to Youtube. In the File menu only Vimeo option is there, the Youtube is missing. In the File-> Online -> Manage your login details... I can't set any login datas for my Youtube Channel. What did I
• Other products

  4 answers, most recent on 2/19/2026

  RE: Serial number
  @Gondim Hi Please do not post Order numbers, Serial numbers or any other confidential information in the forum, this is a public forum, not Magix Support. If you do recall the old email address and password used to register the software, then you
• ACID

  One answer, on 9/25/2024

  RE: I need to get my keygen
  @DeejayBen Visit Magix.com, login with your Sony customer account e-mail and password and download the registered Acid installer from your products. The old Sony license serves are no longer online.
• Movie Studio

  2 answers, most recent on 10/19/2024

  RE: Different computer, deleted old – “reached devices limit”
  @Chuck-mice-ter You go to Magix.com and login into your customer account. Then simply navigate to 'My Products' and open the details of your registered version of Vegas. There you can free up the installation from your old computers.
• Music Maker

  2 answers, most recent on 6/28/2025

  RE: need to download music maker mx version 18
  @Lance-Troian Hi Assuming the serial number begins with P2- it is unlikely that the product can be registered. If you wish to try, the download for your registered product is available in your account at magix.com, login using the Account icon top
• SOUND FORGE

  5 answers, most recent on 2/14/2025

  RE: SF 7.0 now wants me to register for mp3
  @bzan If you remember your old Sony customer account e-mail address and password, you should be able to login at Magix.com and download an installer from your Magix customer account. I believe Magix updated those to be able to contact the Magix
• Web Designer

  34 answers, most recent on 8/1/2025

  Publishing to OVH Cloud
  I have set up a hosting account at OVHcloud as recommended my Magix/Xara due to the discontinuation on the Xara online hosting service. I am struggling to publish my website at OVH (I have limited expertise ie a novice) I am trying to publish using
• Music Maker

  One answer, on 11/14/2024

  RE: Music Maker 16 Premium upgrade link
  @Matthew-Smith1712 Visit Magix.com and login with the same customer account your version 16 is registered to. Then you should be able to buy the upgrade to 2025 Premium from the online store. If you want 16 Premium, that's no longer sold by Magix.
• Music Maker

  One answer, on 12/31/2023

  RE: [Solved] Starter Soundpools
  @SPow Music Maker doesn't include any commercially usable Soundpools. You always need an additional commercial license. You can easily check in your customer account at producerplanet.com under your products whether you have a commercial license or
• SOUND FORGE

  2 answers, most recent on 4/24/2025

  RE: Sound Forge 7.0
  @Dennis-Garcia Visit Magix.com and use your old Sony login credentials (e-mail and password) to access your user account. There you should be able to download the installer. If this doesn't work you could get an external USB disk drive. I think they
• Music Maker

  6 answers, most recent on 8/28/2024

  RE: change my email
  ok yes i changed already however i get magix adverts in stuff at new mail address yet my purchases and card purchas details still go to old address and login is still old address
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  Well, that's anwered that then. https://www.magix.com/gb/video-editing/movie-studio/new-features/#c1868500 AndyW ps - I know i'm retired and have time on my hands, but how many security reCapturs am I supposed to go through to log onto the forum?
• Movie Studio

  5 answers, most recent on 11/21/2024

  can't get the offer of discounted Movie Studio upgrade, at $19.99
  I have Movie Studio HD Platinum, 11. Windows 11 I tried to create an account, tried as if existing account and even guest login. Phone number said no more life support. Email address removed by Moderator
• Samplitude

  2 answers, most recent on 3/18/2025

  RE: Internal Error: Multi CPU Bouncing may have failed
  @O_T_ Welcome to the Magix users forums. Because your question is about Samplitude Pro I suspect you would be best advised to register at and repost your question to the dedicated Samplitude Pro forum here because I suspect there are very few users
• SOUND FORGE

  2 answers, most recent on 5/24/2024

  RE: Deactivating my old computer which I gave away
  @Bernie-Labarge You can deactivate the installation in your customer account at Magix.com. Login and look under My Products.
• Xara Designer Pro

  3 answers, most recent on 3/3/2025

  RE: [Closed] Where can I download XARA designer pro app
  Please can you help me have I got the correct login details for my account - I can access all of this but cannot see my invoice let me know that you this is the link I have https://www.magix.com/us/support/my-service-center/   My account is up for
• Music Maker

  16 answers, most recent on 11/13/2024

  RE: Music Maker update 33.0.2.12
  @rival_inc Hello, Please do the following: Go to: https://www.magix.com/us/support/my-service-center/ (login required) Click on my products Search Music Maker 2025 premium Download the installation program from here HTHRob
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi I, too, had a repeat email asking for more information that I had already given along with an image of the issue. To ask for a refund, email infoservice@magix.net. I would also suggest you include a link to this topic. The
• Movie Studio

  9 answers, most recent on 8/14/2025

  RE: MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains
  @Dawnley Hi,   Try looking on your Producer Planet account. You must login to your ProducerPlanet account. https://producerplanet.com/us/account/purchases/ You should find all your extras and other plugins activated with your purchase of Video
• SOUND FORGE

  One answer, on 8/7/2023

  RE: [Solved] Need to get serial number
  @Pauly13 You can find all your serial numbers in your customer account at Magix.com. Simply login with your e-mail and password.
• Movie Studio

  One answer, on 2/2/2025

  RE: Movie Studio 2025 Suite from existing PC to a new PC
  @Terrence-Brewis Hi Login to your account using the Account icon top right of the magix.com website. Under My Products you will see your registered products with download link and serial number for you to install with on the new computer. Under Show
• SOUND FORGE

  4 answers, most recent on 4/9/2024

  RE: Crash
  @Randahl-Ritchie You visit Magix.com. and simply login with your e-mail address and password and download the installers from your customer account. In case you registered very long ago with Sony, simply use your old Sony login credentials. This
• Off topic

  5 answers, most recent on 2/22/2026

  RE: please do not send me the every day messages of offers anymore! Thanks
  @Peter-Corstiaans Hi There are three sources to modify: If you are gettting them by email, login to your Account at magix.com, icon top right of the home page, using the email address and password VDL is registered with.Under Info service uncheck
• Off topic

  One answer, on 6/7/2024

  RE: change email no confirmation
  @Peter-Barnes6142 You can login into your customer account at Magix.com with your old e-mail and then change the e-mail address in the account settings.