• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  @Raymond-Thompson Ray, if you have a P3 number and the program is registered and actually running OK (apart from the MP4 issue), you should be right. You can tell if it's all good by looking at Help>About. Your registration P3 number will be
• Video Pro X

  22 answers, most recent on 5/30/2025

  RE: newblue display is faulty in timeline monitor
  @CubeAce what is the version number for the NBFX update? I am on 7.10.250207 right now.
• Movie Edit Now

  One answer, on 2/28/2026

  Activation of HVEC-Codec Feature
  Hi all, I had this activated on a previous computer. I've a video from an iphone that I want to edit. It's probably the first time doing it on a new PC. It says I need to activate the HVEC-Codec. I had the orginal order number and it had the
• SOUND FORGE

  14 answers, most recent on 2/3/2025

  RE: LOUD STATIC NOISE
  @Dextryl-Ferrao Your duplicate post on the same issue has been hidden. Please do not create multiple posts with the same question and do not post confidential details, like your Support Ticket number to a public forum like this one. Instead, reply
• SOUND FORGE

  One answer, on 7/1/2025

  RE: Sound Forge Audio Studio 17 won't reinstall on my Windows 11 computer
  @Harold-Ash Hi A voucher code is one time use only. When you redeemed the code the first time, you will have received your serial number for product activation. The download and serial number will be available in your account, at magix.com, under My
• Video Pro X

  2 answers, most recent on 11/21/2024

  RE: [Solved] Can I lock in very small clips in their timeline?
  @1940 Hi Oz Locking is by track only, individual locking of a clips position is not possible. One 'very messy' ie 'not practical' with a larger number of clips, option would be to group the individual clips on other tracks to an image/video on a
• Movie Studio

  5 answers, most recent on 2/14/2026

  RE: [Closed] No My Products shown in my account
  So I have 14 platnuim and want to download it on my new computer. I have the serial number but its not in my products in my account, only 13. I keep telling support this but its like talking to a fence post. They can't understand. I tried to
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley You can use IMGBurn to analyse a blank disk: put it in the drive, wait a few moments, then in IMGBurn, choose Mode>Verify. You can see the disk model number in the MID section: Also, I've found my connector doohicky so I can run my
• Video Pro X

  14 answers, most recent on 10/21/2025

  RE: [Closed] Serial Number / Licenses
  Thank You I am trying to fix it. I purchased 2 licenses from Amazon. One of them worked after going through the process of using the Voucher code.  I understand that the company need to keep track of the serial numbers/licenses, but there has to be
• Movie Studio

  2 answers, most recent on 1/31/2025

  RE: [Closed] order # 2019xxxxxxxxxxxMXC. I need the serial # send it to me please
  @arturo-torres As per the explicit instructions, in bold, given to you when you created your post which you should have read: Please be mindful of data protection. Do not publish any personal information. Examples of personal information are your
• Movie Studio

  One answer, on 2/5/2026

  [Closed] Can't register Sony Movie Studio Platinum
  I registered my product years ago and now am trying to transfer it to a new PC. When I enter my serial number, your site tells me it's already registered (yes), but I need a code to begin using it on my new PC. How do I receive that? This is such a
• Music Maker

  One answer, on 11/22/2024

  RE: preciso do numero de serie sony sound fourge 12.6
  @EDSONLUIZ-HILARIO>> sound fourge 12.6 serial number (Note: you are on the English forum pages.) Log in to your account on the Magix website, and go to your "MyProducts" page.  You should find the serial number there.
• Off topic

  4 answers, most recent on 4/9/2025

  RE: [Closed] Serial number usage after restarting
  Hello again Support, thank you for your speedy response. The serial number provided me is the correct one. I copied and pasted it as well as typed. I got the green check mark on the serial number being placed in as well as the correct email
• Other products

  One answer, on 2/20/2026

  RE: Error Code 57
  @Daria Hello welcome What is your software, if it's Vegas product your in the wrong forum, scroll to the bottom of the page and click on VEGAS Forum. If it's not a Vegas product see this similar issue here. Stephen Forum Moderator
• Off topic

  160 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  @Rafa-Marciniak Hi If you know the error in your email address when you purchased Video Deluxe, login to your account through the magix website here, the icon, is top right of the home page, using the incorrect email address and password used at
• Movie Studio

  47 answers, most recent on 8/24/2025

  [Solved] "Takes" functionality
  Hi, I am a new user of VDL26 and I am trying to get through the learning curb, coming from pinnacle26. My two questions: I extracted 10 pieces of video from different much longer tapes using “save objects as takes”, so far so good, I found them all
• Off topic

  4 answers, most recent on 4/9/2025

  [Closed] Serial number usage after restarting
  I had to clear my Computer data. I have Vegas 22. My computer caught a virus. I'm attempting to put my serial number in but it keeps saying it is invalid or registered to another product. I'm using the same computer I downloaded it on previously.
• SOUND FORGE

  5 answers, most recent on 1/5/2025

  RE: [Solved] SF Pro 18 Suite - Spectral Layers
  @Howard-Vigorita After the current offer runs out, the next one will start. Maybe it's the same price, maybe cheaper or more expensive. Usually it goes up and down $50. But yes, $199 is good for SpectraLayers. And after that you can get new versions
• SOUND FORGE

  One answer, on 11/28/2025

  RE: I have soundforce Audio CD 13 but no Serial number.
  @Brad-Pearson Sound Forge is not a music creation software. It's for editing audio files, so you can, for example, record speech with a microphone and cut out parts of the speech and boost the volume, or record old vinyls and try to reduce noise and
• Samplitude

  2 answers, most recent on 3/19/2024

  RE: [Solved] Regisering iZotope and Spectral Layers
  @FreBro The serial numbers are usually listed in the order confirmation e-mail. You need to register them in your Steinberg and iZotope customer accounts. If you don't already have one, you need to create them on their websites.
• Movie Studio

  13 answers, most recent on 12/31/2024

  RE: Cannot Install Movie Studio 2025 Platinum: Error-1
  @k9vet Hi The registration number box shows as a prefix to indicate the serial format, ie P3-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx where x represents a number, enter the whole serial number including the P3- Depending on where you purchased you may
• SOUND FORGE

  11 answers, most recent on 4/19/2025

  RE: SF Pro 18 Annoyances, Fixes?
  @GoneToMaui Check your order confirmation email of Sound Forge 12 for iZotope serial numbers. To use plugins on 12 simply check the VST paths settings and scan for the iZotope plugins.
• SOUND FORGE

  3 answers, most recent on 12/15/2024

  [Solved] Cannot authorize Izotope RX
  Hello to you of the forum,  I purchased Sound Forge Audio Clinic Lab 4 and I can not in any way authorize the izotope RX plugins: there is no serial number in my Magix account and even downloading Izotope Portal there is no way to register the
• Off topic

  160 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  @Rafa-Marciniak Hi If you know the error in your email address when you purchased Video Deluxe, login to your account through the magix website here, the icon, is top right of the home page, using the incorrect email address and password used at