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  • SOUND FORGE
    17 answers, most recent on 5/1/2024
    RE: Remove Context Menues from older installations
    Hello SP,   thanks again.   I tried Easy Context Menu and Filemenu Tools. ..nothing helped so far. I searched in the registry as recommended. Still no progress.  
  • Movie Studio
    16 answers, most recent on 10/7/2024
    RE: Mpeg2 activation failed.
    @terry-roberts Can you confirm the emails were completely blank? i.e. there was not even a support ticket number in the Subject line. If so, this would be highly unusual, in my experience. If you do have a ticket number (even if there is no other
  • Movie Studio
    32 answers, most recent on 7/29/2024
    RE: Deinterlacing-How does Magix do it?
    @AAProds From the Vegas help I've read these but it's way too early in the day for me, good luck Wikipedia Progressive scan/noninterlaced scanning Wikipedia Interlaced video Wikipedia Deinterlacing Wikipedia Field (video) interpolate  
  • Other products
    One answer, on 2/2/2025
    [Closed] Vegas Pro 22 audio pops, clicks, scraps
    The audio in vegas pro 22 still has clicks, pops and scrap sounds that develop more and more the further along I progress in the editing process. I have never had this problem with other vegas pro software dating back to, Sony Vegas 10. I am using
  • ACID
    267 answers, most recent on 4/2/2026
    RE: Feedback on ACID Bugs
    @Blacksunshine Are you seeing a progress bar going up to 400 megabytes? Sorry that I'm asking these annoying questions, but usually you should see a progress bar. If not the update isn't downloaded.
  • Movie Studio
    48 answers, most recent on 9/29/2025
    RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
    @AAProds, @jak.willis Hi Al, Jak . . . . 1920x1080 25P (your files) are only supported for UHD bluray, . . . . I think there is a mistype there, UHD is 4K 3840 x 2160 which was never released as a consumer format, it was strictly commercial only,
  • Movie Studio
    9 answers, most recent on 5/14/2024
    RE: Movie Studio 2024, How can I convert the mv_ to mp4?
    @Gid correct, I saw the progress window that you have shown after I selected the option in your first screenshot. But when it completes and I view in my folder, I go to check properties, the extension doesn't show .mp4 it shows
  • SOUND FORGE
    7 answers, most recent on 1/31/2026
    RE: Can't save sound recordings from vinyl rsestoration tool as mp3
    This a repeat request for assistance. I am using Sound Forge Audio Studio 17, which I purchased a few weeks ago, to digitze my cassettes and LPs. I recorded a 90 minute cassette, and followed the instructions from the vinyl restoration tool. I used
  • Music Maker
    One answer, on 11/24/2025
    [Closed] Download Manager Doesn't Work!
    Hello, The Music Maker 2026 Premium Download Manager is completely non-functional on Windows 11, intel i7, Nvidia GeForce Graphics, 16gb ram, 6gb dedicated graphics + 400gb free SSD storage.The progress bar does not move, the remaining time is
  • SOUND FORGE
    8 answers, most recent on 2/4/2026
    RE: Sound forge pro 18_plugin chain issue
    Does this occur after saving the (Apply Fx Plug-in) FX Chain preset? On my system, after closing the chain window and reopening, the last used chain preset is loaded with all the last saved settings. OTOH, the timeline chainer stays active even when
  • Movie Studio
    32 answers, most recent on 7/29/2024
    RE: Deinterlacing-How does Magix do it?
    Hi Al Thanks for the clarification. I also did some testing changing framerate and exporting progressive with and without Interpolation. Without interpolation it looks like duplication of each frame, and with interpolation on, frame/field
  • Video Pro X
    One answer, on 12/16/2025
    [Closed] Technical Issue – VEGAS Pro 16 not opening after Windows update
    Hello I own a permanent license for VEGAS Pro 16 (VEGAS Pro 16.0). After a recent Windows update, the program no longer opens. It freezes at the “Creating windows…” loading bar and never progresses. System details: • Device: HP OMEN 15-ce0xx •
  • Photostory
    15 answers, most recent on 1/28/2026
    RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
    @browj2 Hi John I have found an issue with some disc menu templates which may impact on @doane discs playability. Using the default template indicated in your images if the number of movies creates additional menu pages, the 2nd menu and further
  • Movie Studio
    13 answers, most recent on 9/8/2025
    RE: Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it
    @Apollo89x Hi . . . . But when exporting a video (as Mp4) I get the following message on the top-bar:"Mixdown (Please update your graphics-card)" . . . . So this clearly is a technical fault with MEP! . . . . If you are seeing this message when
  • Movie Studio
    11 answers, most recent on 3/22/2026
    Cleaning a really poor quality video
    Greetings, I've been asked to try and clean a video on a CD given to me by my brother. It's of his friend Ron who made a living recreating the ancient Worcestershire woodland practices. AVI (MJPEG) - progressive - 320x240 - Note the horizontal 1
  • Movie Studio
    8 answers, most recent on 6/6/2024
    [Solved] Imported videos have sound but all frames are black
    Movie Studio 2024 Suite. I tried to import several videos, but the entire videos are black. During playback I can only hear the sound, but the screen stays black. The following video file information was produced by MediaInfo
  • Movie Studio
    41 answers, most recent on 2/6/2025
    RE: How to fix or smooth de-interlaced content?
    @jak.willis Aah, OK I've got that. One more confusion if I may. It would appear that they have finally and recently fixed this issue This I take to mean tht UKTV (or as it is now U&Drama) are now transmitting Interlaced video. The confusion now
  • Movie Studio
    59 answers, most recent on 3/7/2024
    RE: No Hardware Acceleration / Encoding
    @Iris-Willis Hi Leave the 3 settings as the RTX 3080, the other 2 options CPU and Warp will not help, and the other options at their defaults. The Blu-ray standard for h.264/AVCHD video encoding is interlaced only. The GPU will hardware accelerate
  • Movie Studio
    9 answers, most recent on 5/14/2024
    RE: Movie Studio 2024, How can I convert the mv_ to mp4?
    @Chris-Royster If you have Exported your video check the destination you sent it to. When you did export the movie did you see this progress window pop up?  
  • Movie Studio
    41 answers, most recent on 2/6/2025
    RE: How to fix or smooth de-interlaced content?
    Whist both files declare themselves as interlaced they are actually 25 fps progressive. Play the files at 50 fps frame by frame and you will see 25 duplicated frames. Your player or editor will create two frames from each frame using upper field for
  • Video Pro X
    44 answers, most recent on 2/4/2025
    RE: Problem with exported DVD
    @emmrecs Hi Jeff . . . . snippet clearly shows the picture tearing-and ghosting that plagues this video but playback of the file in VPX/MMS does NOT, even at full screen . . . . Same here it is bad. . . . . Why?? If this problem had affected all the
  • Movie Studio
    69 answers, most recent on 4/9/2024
    RE: VHS captures, video "washed-out"
    @AAProds, I think you may have sent me the Deinterlaced version of the video. Frame rate is 50fps and progressive. Pixel aspect ratio = 1. Doesn't that mean square pixels?
  • Movie Studio
    47 answers, most recent on 8/24/2025
    RE: "Takes" functionality
    @CubeAce Hi Ray I think Al has hit the nail on the head with this: . . . . multiple files over a couple of drives containing snippets of Mirage video . . . . Bringing these together into one location as Takes, ie references to the video location and
  • Movie Studio
    22 answers, most recent on 7/3/2024
    RE: MP4 variable frame rate and a possible "Cure"
    @browj2 I have to admit it's one of the worst of the batch. I've had better quality 8mm to VHS to AVI to MP4 as technology progressed. Unfortunately I didn't keep the originals of those. Would it be possible for you to try the demux/remux with
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