The magix.info Community – Find help here
Forum
Tutorials
Media
Support
Sign in / register
Search ...
Help
Sign in
All
Forum
33k
Tutorials
User
Media
All
Forum
Tutorials
User
Media
Options
Any time
Any time
Last 24 hours
Last week
Last month
Last six month
Last year
Off topic
8 answers, most recent on 5/12/2026
RE: Software Specifications
To see the specifications, whether VDL or VPX, you have to click on the 3 "...."
Movie Studio
6 answers, most recent on 6/8/2026
RE: MAGIX Video deluxe 2026 Premium-problem
@Kevin-Williams5715 Kev, what software and version are you using? Post a screenshot of what you're seeing there. It sounds like you just need to adjust the Size-Position-Rotation effect for each object.
Music Maker
7 answers, most recent on 2/11/2026
RE: How to Change Hand to Cursor
@Whoking To see the "grey bar" go to View>Arranger>Show pitch ranges and click to activate it. Jeff
Other products
4 answers, most recent on 2/19/2026
RE: Serial number
@Gondim You might be able to see the previous e-mail address on your old computer if you look inside the program under Help > About.
Movie Studio
36 answers, most recent on 7/14/2025
RE: Video Deluxe 2026 website
@CubeAce Hi Ray . . . . haven't yet determined how many are needed to be picked . . . In your image you can see that there are 3 sections/zones of interest per language, Posts, Tutorials and Media. If you only want to just posts select the
Photostory
3 answers, most recent on 5/16/2024
[Solved] Decorations in Photostory Easy v2
I just downloaded Photostory Easy v2. I only see three available "decorations" that can be added, but in my earlier version of the program, there were many more. How do I get the other decorations?
Photostory
6 answers, most recent on 8/24/2025
RE: [Solved] "Sound Optimization", disappearing transitions, transition/music issue
@Robert-Madison Hi With respect to the 'Sound optimization' message need more information in order to help you: Photostory version, your previous topic referred to Photostory Deluxe 2021 Computer specification, see this topic for what is
Video Pro X
7 answers, most recent on 12/8/2025
RE: Ripple Delete shortcut not working
@Kraz Yes, I see what you mean. VDL 2026 is different and behaves "as one would expect".
Movie Studio
24 answers, most recent on 9/3/2024
RE: [Solved] Xara 3D Maker 7
@allaa-Azawi Hi, Copy this link: http://dl04.magix.net/2011/xara3dmaker7/Xara_3D_Maker_7_en-GB_180824_11-25.exe Paste this link into e.g. Google and click returnSee the rest of the video Good luck,Rob
SOUND FORGE
4 answers, most recent on 5/11/2026
RE: License for iZotope Plugins
Thank you for the information. We checked several times our email, including spam/junk, but never saw email with those activation codes. We will pursue the avenues you mentioned to see if we can get resolution.
Movie Studio
48 answers, most recent on 9/29/2025
RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
@AAProds I'd be curious to see a Progressive video and then it's interlaced version created by Vegas. I'll dig out something this evening (NZ time) and put it on Google Drive as you need to see the original files as files uploaded here are
Movie Studio
3 answers, most recent on 10/29/2025
RE: Hardware acceleration affected by motherboard?
Thank you for your reply, John. Belatedly I see what you mean about the chipset settings - they're in the BIOS. Anyway, I removed the 1660Ti and then reinstalled it, and now all of a sudden MEP can see both GPUs: the performance is now much better -
Movie Studio
3 answers, most recent on 11/27/2024
RE: [Solved] Moving the scrubber frame by frame
@ron-griswold Hi There are 2 ways in Movie Studio: keyboard shortcuts left/right arrow keys the Jog/shuttle control, you may need to turn this on - see image below A third method, I use, is an external device - a Contour ShuttleXpress - the jog
Movie Studio
5 answers, most recent on 9/28/2024
RE: [Solved] MEP keeps crashing
@kate-m Hi Kate, KERNELBASE.dll is a Windows core file, so this seems to be a problem caused by your OS rather than MEP. If you read this Microsoft forum thread you will see it includes a suggested procedure to try and resolve the
Music Maker
2 answers, most recent on 10/25/2023
[Solved] Problem after updating soundpools
I am having a problem with MM 2024 - I updated several soundpools and now I cant see the objects properly (see screen shot). I see them in the soundpool window (bottom of image) but when I move something up to a track it just draws a straight line
Rescue Your Videotapes!
20 answers, most recent on 11/23/2025
RE: Windows does not find drivers for the video grabber usb device
Yeah i can see the magix video converter 3 listed in the device manager under audio video and gamecontrollers. Also i have those permissions on as you can see below, and i can see the Magix video easy RYVT edition has been using both my camera and
Off topic
40 answers, most recent on 1/26/2026
RE: [Closed] Does Magix have customer support?
So far due to the error they sent me 3 instead of 1. I will give it a few days and see if they make a correction.
SOUND FORGE
4 answers, most recent on 6/10/2025
RE: [Solved] SF18 in 1440p resolution looks blurred
Try using a High DPI override setting. Right-click the SFP <.exe> or the shortcut, Select 'Properties> Compatibility> Change high DPI settings' There are a few options so you may have experiment some..In my case, the toolbar text and
MAGIX
34 answers, most recent on 3/31/2026
RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
@SP. @Reyfox Hi See new Magix announcement. Important Update Regarding our Product Portfolio https://share.google/50Lda8nrA3W894TqX Stephen
Off topic
160 answers, most recent 13 hours ago
RE: Magix support has not responded to support tickets for months
@johnebaker Hi John, Re your comment on tagging; you and I can both see @David-Stromski's post and the tag for Tom seems to be "active", doesn't it? Jeff
Off topic
160 answers, most recent 13 hours ago
RE: Magix support has not responded to support tickets for months
@johnebaker @SP. @PATIENT-X @emmrecs i'm confused now, is he able to still see my response or no? I'm not sure how I would have been able to send this to him privately.
Movie Studio
2 answers, most recent on 5/1/2024
RE: [Solved] Return
@Megan-Paulos Hi See this comment, for a refund contact Magix by email to infoservice@magix.net John EBForum Moderator
Music Maker
2 answers, most recent on 7/18/2024
[Solved] GUI locked out - anyone ever seen this (pic)
I'm only able to see half of the track GUI.See pic.I'm not able to get it back.Anyone ever seen this or know how to fix? Happened after the update.
Movie Studio
16 answers, most recent on 8/20/2025
RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
You can look in Effects to see if you have proDAD listed there. When I got Vitascene V5 Pro with MMS 20204 Suite, I kept seeing in Effects>Extra Effects, to download Vitascene. I contacted proDAD and they said look in the proDAD in Effects to see
Previous page
1
…
3
4
5
…
42
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
of 42
Next page
4