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  • Other products
    One answer, on 12/7/2021
    Auto retrieve and photo recognition
    Can the system auto retrieve all photo's from a device (mobile phone) then delete multiple copies of same photo's. I am digging through multiple folders downloading and sorting. Taking forever. Can not see this capability in tutorials. Or this
  • Music Maker
    3 answers, most recent on 11/28/2021
    RE: Cannot use purchased copy of Music Maker
    I logged in as suggested. I ought to explain that I do not have broadband and have to borrow a family member's mobile WiFi hub when I have to do this, as well as when I need to download any updates. I prefer not to be online. I was able to use the
  • Movie Studio
    16 answers, most recent on 11/26/2021
    RE: Magix Reboots itself at random
    Windows 10 Processor  AMD Ryzen 7 3750H with Radeon Vega Mobile Gfx     2.30 GHz RAM 8.00 GB (7.81 GB usable) Windows 10 Home  21H1OS build    19043.1348 Magix Version 21.0.1.104 Antivirus Windows Security? Are the graphics card drivers up to
  • Movie Studio
    25 answers, most recent on 2/8/2023
    RE: Transitions not working
    Hi Peter, and welcome to the user to user forums. I have tried the cube rotation effect with the graphics settings set to all CPU, all Microsoft WARP, all Intel HD 630, and nvidia GTX 1650Super and all settings worked. I cannot replicate your
  • Movie Studio
    9 answers, most recent on 9/5/2021
    RE: Traaaaaaaag
    @Eelke-Schokker Hi Eekle. The problem with upgrading software is often it involves upgrading the hardware to match the newer demands of the software. The 2015 version was not built to handle 8K video. A new program build will be made to be used on
  • Web Designer
    No answers, created on 8/30/2021
    Mobile Video Playback Issue
    Xara Web Designer Premium 18.0.0.61670 Good morning! - Please check out:  www.urgentfoundation.com on your smartphone. - Play the video and then turn your phone to landscape mode - Notice how the video doesn't adjust and fill the screen... the whole
  • Other products
    5 answers, most recent on 8/27/2021
    RE: Error: Cannot Render Any Videos
    @Melanie-Leach Hi . . . . By law, in the U.S. , you have 72 hours to return a product.  . . . . I assume you are referring to the FTC regulations on the 'Cooling off' period of 3 days from purchase - these regulations do not apply to purchases made
  • Other products
    8 answers, most recent on 8/27/2021
    RE: Purchase HELP!
    @SunshineDel Hi. Are you only after recording audio as in a Digital Audio Workstation? Are you only after recording one or two tracks of audio at a time? Will it involve effects or using soft instruments? Do you need to add a MIDI keyboard? Will
  • SOUND FORGE
    8 answers, most recent on 8/25/2021
    RE: Can't install
    Thank you to all for support, I will try to request alternative way to install as SP advised. For licensing purpose Vegas Pro sometimes not starts, but in this case I switch my PC to mobile net. Now I tried to use this way but wasn't succesful. Best
  • Xara Designer Pro
    No answers, created on 8/17/2021
    How to edit the navigation bar on a mobile
    Howdy, took over an existing website I assisted the new designer with over six years ago. She did a fantastic job on the site. check it out at www.genquestnutrition.com. My issue is the navigation menu on the mobile site. It works great on the
  • Movie Studio
    18 answers, most recent on 8/6/2021
    RE: 4k Video Clips import
    @Pennyglen Hi Glen. I could only find this out about Intel UHD Graphics 605 which your Pentium CPU has. It could be it doesn't have enough grunt even though it is a 2017 mobile processor and maybe meant for for web browsing more than for editing. I
  • Photostory
    9 answers, most recent on 7/14/2021
    RE: Error in module "SWPWrapper.DLL"
    It is during the initial import of photos. There are some videos taken with a mobile device. I haven't used the program for 2 years but I used the same method of import then without problems.
  • Movie Studio
    19 answers, most recent on 7/22/2021
    RE: [Closed] Having some major issues with MEP and would like some help fixing it.
    @AAProds Hi Alwyn . . . . storage space isn't the reason. The reason is to improve exposure. . . . That depends on whose information you are reading. @CubeAce is correct regarding space saving, it was the major reason for going to variable frame
  • Movie Studio
    19 answers, most recent on 7/22/2021
    RE: [Closed] Having some major issues with MEP and would like some help fixing it.
    @jerancampy22 Hi. I don't think you are going to like any of these answers but here goes. Apologies in advance. First check the files actually show images within Windows explorer. If they do not show an image but just an icon then the codec is not
  • Page & Layout Designer
    One answer, on 5/13/2021
    RE: Supersites scrolling for mobile phone
    @BIGAl81 Hi and welcome to the forum . . . . It there anyway I can stop it if you scroll up and down it won’t go to the next page? . . . . The scroll function is part of the mobile's browser and is not related to the type of site you create - your
  • Page & Layout Designer
    One answer, on 5/13/2021
    Supersites scrolling for mobile phone
    I created a website using xara supersites template. When you view the website on your mobile phone. You scroll down to view the page. If you scroll down to hard it automatically pull up the next page. (So I didn’t even get a chance to read the first
  • Video Pro X
    119 answers, most recent on 5/4/2022
    RE: Endless Stream of Vegas posters
    I agree that sometimes even on Live chat it can be time consuming finding a solution, but I generally get connected right away be it with my mobile phone, ISP or utility energy provider. I prefer this method of communication compared to choosing
  • Movie Studio
    9 answers, most recent on 4/22/2021
    RE: Use a new program
    @Luis-Herrera Hi Luis. I'm afraid your processor and quite possibly the rest of your system can't support the program. The processor would need to support hyper-threading and preferably be a four core processor. Your processor does not support
  • Movie Studio
    12 answers, most recent on 4/8/2021
    RE: Mov files won’t play using Magix movie 2021
    @Carl-Can Hi Carlos and welcome to the user to user forums. If your footage comes either from game screen recordings or a mobile phone you should check the file is not using a variable frame rate using the free to download program MediaInfo and
  • Web Designer
    3 answers, most recent on 4/3/2021
    NEW DESIGN DOESN'T DISPLAY UNTIL I CLICK A TAB
    I have Web Designer Premium. I changed the page design but, when i upload the new webpages to my server, the pages still show up as the old design until I click on one of the page tabs. Also, one of the pages does not refresh with the new content
  • Movie Studio
    12 answers, most recent on 4/8/2021
    RE: Mov files won’t play using Magix movie 2021
    @Carl-Can Hi Carlos and welcome to the user to user forums. If your footage comes either from game screen recordings or a mobile phone you should check the file is not using a variable frame rate using the free to download program MediaInfo and
  • Xara Designer Pro
    6 answers, most recent on 3/21/2021
    Website alignment Safari
    Hi I have noticed in Safari that on an IPad/IPhone the site aligns okay (centrally)in portrait but when I rotate the device to show in landscape then revert back to portrait is seems to then be too far aligned to the left. Is there a setting to
  • Movie Studio
    22 answers, most recent on 3/16/2021
    RE: No video object for m2ts file. (And stutters on audio only playback.)
    @pmikep Hi Mike . . . . When I used PD's SVRT feature to export, it set the export for m2ts. (I don't know why. A bug?) . . . . I never used PD much, however IIRC with SRVT it will export to the file format that matches one of the PD SRVT profile in
  • Xara Designer Pro
    No answers, created on 2/21/2021
    Link object to activate/executed a placeholder/widget
    I wonder if someone could help! I'm looking to find a way to to activate a placeholder/widget with an object (or text). I have a widget that floats on the side of the webpage but is fairly un-noticable. I am thinking to create an object or group
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