• Music Maker

  3 answers, most recent on 2/18/2011

  RE: I dont even know where to start
  "i have to go and make a new file for pretty much every loop"   Sorry...I have no idea what you're talking about.   "...but it is giving me less then advertised,..."   Sorry, but it didn't.  You just didn't realize that
• Music Maker

  One answer, on 2/5/2011

  RE: sound pools
  Hi,   Downloading depends on internet speed and your computer. Normally Magix Music Maker's Soundpool DVDs are in GB and downloading may take time. It is better you should not use any software, email or messenger during
• Audio Cleaning Lab

  One answer, on 1/29/2011

  serial number
  I wonder if you could help me. My computer had to be formated and I have lost my setup for Rescue your Vinal & Tapes Serial number. The only part that I can find of it is T 1009063. I was busy recording my old vinal records to my
• Movie Studio

  4 answers, most recent on 6/19/2010

  RE: WHERE are the answers???!
  My hats off to CarlStreet, I like your comment. However this is my view on the matter;It seems to me that when you're in business to sell a product, that product should work. If not, then try to find a way to please your customer to help boost your
• Movie Studio

  4 answers, most recent on 6/3/2010

  RE: No sound with h.264 codec video
  I am having exactly the same issue with MEP 16 Plus which I have been trying out. I work with .mov files which play absolutely fine audio/video using Arcsoft Mediaimpression software that came with the Kodak HD camera. When using MEP16 sound is
• Movie Studio

  5 answers, most recent on 5/31/2010

  RE: version upgrade
  Hello, Further to your question about I am in New Zealand, so which country do I go to? I am in Japan, I use Magix US often but in some cases if I want to buy some thing I have to go to Magix UK. However, I can ask customer support either in
• Other products

  One answer, on 5/29/2010

  I'm trying to put a paypal button on my website by magix but I ca
  I'm trying to put a paypal button on my magix website and I can't add the html code how do I do This No one seems to Know. There is a way but how I need this for my business PLEASE HELP NOW IHAVE BEEN ASKING FOR DAYS AND NO RESPONSE.
• Photostory

  2 answers, most recent on 9/17/2013

  Where is my order???????-Do you have non-disconnected phone#?????
  I placed an order on 4/12/2010, @your magix.com website,I bought one Magix Photostory on CD & DVD Deluxe version 9,for $69.99 plus $5.00 S/H.Total $74.99,I recieved an email conformation,with my ordr number,in this order email confirmation,you
• Movie Studio

  One answer, on 4/7/2010

  Contacting Magix
  Is there another number or e-mail address to contact Magix sales or technical support in the US. I have been trying to reach them to ask a question since last week and I get the same message every time. Welcome to the Magix support line, All our
• Movie Studio

  3 answers, most recent on 4/1/2010

  [Closed] MAGIX SUPPORT SOS HELP "Burn Aborted due to menu rendering fail"
  I request immediate and major help from magix. I have A business taping basket ball games and then burning dvds and selling them. I am loosing customers because Movie Edit Pro 15 is being VERY unreliable I continue on getting the same message
• Photostory

  One answer, on 4/17/2010

  Encoding error using Xtreme Photostory 8
  I've used this program to burn several DVDs a couple weeks ago.  But now in making a new DVD program, I continue to get "encoding error5" occuring after Step 4.  I've tried several little changes /adjustments & try again but get the same
• Photostory

  One answer, on 3/23/2010

  Does MAGIX have any customer support? If so how do I contact?
  I purchased MAGIX Xtreme PhotoStory on CD & DVD 8 Deluxe. I have encountered 4 serious problems. I have submitted problem reports, nobody answered them. I tried to call the number on my invoice, the line was disconnected. I tried to call the
• Photostory

  3 answers, most recent on 3/23/2010

  RE: Playback always starts at beginning instead of at S marker.
  Followup to "Securityman". There is a "Settings" and "Slideshow" but no option to change anything to do with where playback is to start. I found an option to reset everything to "Default" but that did not change things either. I have become so
• Photostory

  One answer, on 3/20/2010

  RE: Is there phone support in the US?
  You are out of luck. The company lies about having live support. There is no such thing with this company. They have a recorded message saying that they are all busy and to call back. You can call back untill you are blue in the face, but you will
• Photostory

  2 answers, most recent on 3/20/2010

  RE: How do I get Live Support
  You are out of luck. The company lies about having live support. There is no such thing with this company. They have a recorded message saying that they are all busy and to call back. You can call back untill you are blue in the face, but you will
• Music Maker

  One answer, on 3/19/2010

  why when i went online to bye your music maker for $199.00
  and i didn't get the product  and then i tried to call all your numbers  and it says its busy , try later over and over.... i want the music maker or my money back asap thank you Jason jay  818  812 9028 office  818 447-9660
• Video Easy

  One answer, on 3/18/2010

  RE: answers
  1. Because this is not what this website is for. It's even statet in the rules: If you want to talk to the support, go to http://support.magix.net. 2. Why should Magix have TWO support websites at the same time? They have a good working
• Other products

  One answer, on 3/15/2010

  RE: Mixing Down/Encoding/Burning Length Change
   Can we assume that you are using MEP 15 or 16? If you ar experiencing a slower encoding time while using the same program you have always used then you must have something else running in the background. When I encode I turn off everything else and
• Movie Studio

  One answer, on 2/26/2010

  Movie Edit Pro 16
  OK have bought this but Oh Dear all this downloading of plug ins etc.  Have almost got this done now but what a business...having said that - what is the difference, where is the difference and where is the world travel thing???? Was it really worth
• Music Maker

  17 answers, most recent on 1/2/2018

  RE: [Closed] Soundpools not working in MAGIX Music Maker 15?
  Yep! I just spent the last week downloading Magix 16 with content. (2 Gyg) And I have the same problem. Content files don't integrate with the program? $105?.....The South African Rand is 8 Rands to 1$......Yep! almost R900. That promotes an
• Off topic

  One answer, on 1/4/2010

  Why don't you have a tech support number that someone can get in touch with you by?
  Why don't you have a tech support number that someone can get in touch with you by? evertime I call your tech support numbers 305-722-5810 and 305-722-5821 I get Welcome to Magix tech support call back all lines are busy. I have called these numbers
• Music Maker

  2 answers, most recent on 10/26/2009

  RE: Can I get a new Serial Code if my old one is lost?
  I'd complain anyway: designed to prevent hackers from stealing intellectual property, serial numbers wind up being nothing more than a penalty to others who, through their patronage, keep companies like Magix in business. It's not like they're doing
• Movie Studio

  One answer, on 10/23/2009

  [Closed] Standard image sizes and resolution for photo slideshow?
  Project Photo Slideshow for display on PC and TV. I am creating a business slideshow to hand out to customers, so my final media must have versatility and not be bound to any one format. 1- Is there one particular output format that I should
• Other products

  6 answers, most recent on 8/8/2017

  "Program could not be started. It's possible that the installatio
  In trying to start up the PC Check & Tuner 2010 I get this message: "Program could not be started. It's possible that the installation folder is damaged. Reinstalling the program could remedy the problem. If the error occurs again, please