• Audio Cleaning Lab

  One answer, on 11/3/2023

  Audio Cleaning Lab 2013 Re-install
  I had Audio Cleaning Lab 2013 (Registered copy) installed on a Dell desktop PC but it crashed recently due to a hardware failure. I have fixed the failure and need to re-install my Audio Cleaning Lab 2013. What files to I need to do the
• Photo & Graphic Designer

  3 answers, most recent on 7/2/2024

  Text Tool Freezes the program for about 5-7 minutes
  So, I've been using Xara Photo and Graphic Designer for about 20 years. Updating as they come along. I never had an issue. I couple of years ago I started having an issue with the program freezing or crashing for about 5-7 minutes on startup as soon
• MAGIX

  No answers, created on 7/17/2024

  [Closed] Patch for Music Maker | version 33.0.1.9
  Hi all, The first major update for the newly released Music Maker 2025 Premium is here. Please find below the official patch notes: Changes in patch 33.0.1.9 compared to 33.0.0.6 Various crash fixes and bug fixes: Objects can be selected with the
• Music Maker

  2 answers, most recent on 8/7/2024

  Music Maker update 33.0.1.9
  Hi all, The first major update for the newly released Music Maker 2025 Premium is here. Please find below the official patch notes: Changes in patch 33.0.1.9 compared to 33.0.0.6 Various crash fixes and bug fixes: Objects can be selected with the
• SOUND FORGE

  8 answers, most recent on 12/15/2025

  RE: sound forge 17 wont open
  Thanks @SP. Here is what is coming up when I pull up the crash reports. I have emailed tech support but I haven't heard back yet. I appreciate any incite you have into this. @rraud I appreciate your tips as well, I had actually seen your tip on
• Video Pro X

  111 answers, most recent on 1/29/2025

  RE: Feedback about VIDEO PRO X15
  I have yet to have any real success with Boris FX Continuum or Sapphire and VPX14. Especially, the BCC+ plugins where you would click on FX Browser button. BCC+Film Stocks, a staple for me will not load the browser. Clicking on Mocha button causes
• Movie Studio

  19 answers, most recent on 11/3/2024

  RE: program crash on export after 5 minutes movie studio 2025.
  @spuddy13 Hi Brian The ucrtbase.dll mentioned in the error message is a Microsoft C++ component, on my laptop.   Check the following, in the order given, testing the export after each step: If there is a transition or effect on a clip at the point
• Movie Studio

  9 answers, most recent on 8/14/2025

  MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains
  Hi everyone, Yesterday I purchased MAGIX Video deluxe 2026 Premium (Permanent license - new purchase) with NewBlue Essentials 5 Ultimate and NewBlue Filters 5 Ultimate and installed it on my brand new laptop. I did all this through the official
• Movie Studio

  6 answers, most recent on 6/26/2024

  RE: Movie Studio Pro 2025 Trial Version won't open
  @MJames Does anyone know the name of the Media Pool files so I can do a search on the drive, locate them and then move them They are simply the files in the folder that the Media Pool (which is really just a file browser, like Win Explorer) opens.
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  Let's all face it.....Acid Pro 10 and 11 are unusable by serious music creators. The stability issues are completely insane, and too many to list. That Magix released this product that will crash at any moment, gives memory errors, won't render mp3s
• Video Pro X

  58 answers, most recent on 9/12/2024

  RE: [Closed] VPX/MMS update schedule
  @Reyfox Hi, I can't tell if you're questioning my comments or agreeing? Yep I've mentioned that VP improvements are in their early days & hopefully bugs will be resolved, whether there's a collaboration between 'Magix' & Vegas can only be
• Movie Studio

  6 answers, most recent on 12/4/2024

  RE: Custom Buttons on BluRay Menus Throw Errors on Menu Encode
  @Rajada Hi, Using MMS2025 version 24.0.1.221 I went through most of what you indicated in your first post as best I could determine and had no problems whatsoever adding buttons, including buttons with png image, linking to a particular chapter in
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  Hi, thank you for your continued support. So to attempt to eliminate everything I can, I uninstalled the program, re-installed, downloaded all 'extra content', checked that HEVC was not available. I then reactivated HEVC codec, made sure it
• Music Maker

  One answer, on 6/20/2023

  Audio stopped working after the program crashed on me mid-project
  My program crashed on me during a new project, so I opened the task manager and clicked on end task. Then when I opened the program again all audio stopped working correctly. Now all the sound is distorted and my headset won’t work either. Not sure
• Music Maker

  6 answers, most recent on 8/29/2023

  RE: Crash with and without error on project load
  @Dhektiqa Rescan the VST path in the program settings. Yup I've done that countless times. I've done a one by one delete & found out which VST was crashing my MAGIX. Turns out my suspicions were right. And hopefully this was the only cause!
• Movie Studio

  35 answers, most recent on 9/14/2023

  RE: Frame Could Not Be Calculated
  @sunago Try exporting to high-quality MXV (1.4GB/min for 85% quality) and then bring that back into your project and re-export to MPEG 4. MXV is Magix' proprietary lossless video format. Unfortunately, that was a no-go. Crashed in the same place.
• Music Maker

  45 answers, most recent on 5/18/2023

  RE: Music Maker update 31.0.4.50
  Well,, Latest version and I'm back to the crashing when I try to save a file as mp3, or even play it. Worked before the latest update (with a few crashes) and now is pretty well non functional...
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  @BrenyC, @CubeAce Hi Brendan, Ray Ray:- . . . . I'm wondering if this is another problem that has been caused by a high differentiation of frame rates (28 frames per second difference) . . . That is one component that can be fixed by converting all
• SOUND FORGE

  10 answers, most recent on 1/3/2025

  RE: Why can't I find a FULL list of plugins included with SF Pro 18 Suite?
  My two cents: SFP-18 also includes the legacy NR-2.noise reduction pack, which basically has the same tools as RX Elements. On some procedures and material, it works better than RX, Not as good as RX on others. SFP-17 &18 ha Zplane's elastique
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @johnebaker Sorry, that's my previous PC. I was editing up to five camera angles of 4k video and the playback was excruciatingly slow, my current PC I bought almost 3 years ago specifically to handle large files & multiple angles.: CPU: AMD R9
• Movie Studio

  8 answers, most recent on 11/1/2023

  RE: MAGIX Movie Studio 2024 Suite is crashing just after starting
  @Venkatesh-VTVT Hi @emmrecs has commented their is an issue with the NB Effects plugin. From the crash log, which I have edited to shown only relevant information, there is a 'hardware issue' which may be related to the drivers for the Nvidia GTX
• Music Maker

  20 answers, most recent on 10/27/2023

  RE: Soundpool and loops Commercial License questions
  I am completely confused with all of this and will continue to go through the tutorials. Already spent multiple hours, but still can't figure it out or even create a track. My main reason on getting Music Maker was to have both a DAW and automated
• Music Maker

  10 answers, most recent on 9/8/2023

  RE: Song Maker AI not really worth it :(
  I've been having problems with the coding apps 🙃 for some reason when I open in Microsoft it crashes tried a few others script editors no go even checked for .json and anytime time I open one crash. We need something withing the the app a little
• Movie Studio

  17 answers, most recent on 4/7/2024

  RE: The AV1 codec
  @CubeAce, @CubeAce Hi Andy Thanks for the tip, installed and tested. Films & TV and Media Player both crash about 3 seconds in on a 10 sec clip, VLC now plays and seeks correctly, the other 4 players are still a no-go. Clip is 1920 x 818 25.3