Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Hi, just had a play with a 21secs, 4k 3840x2160 clip, it really struggled, it wouldn't play unless i created proxies & clicked the lightening symbol, after prerendering it played fine, exporting estimate was 1hr, then dropped to 33mins but

Movie Studio

11 answers, most recent on 11/29/2021

RE: Movie Studio 2022 Suite entry point not found

@snowpheonix This is user forum, not Magix Support. I do not give out my email addresses or contact information. I gave you explicit instructions that take about 10-15 seconds to get to the page to raise a ticket. Also, the specs for MEP2022 clearly

Other products

11 answers, most recent on 11/28/2021

RE: activation code

@M-Phil2977 Usually this character is a number zero. But Magix programs tell you with a green checkmark if your entered your number correctly.

Music Maker

3 answers, most recent on 11/26/2021

RE: No sound is coming in from the microphone

Thanks for your quick response. If I put it on the other driver, see photo, I can no longer click on record or play. Even when I set it on the microphone. If I put it on wave, it will work again. Then I can click record again but it doesn't record

Video Pro X

31 answers, most recent on 11/27/2021

RE: Video Pro X constantly crashes or stalls

I would like to ask your help regarding MAGIX Video Pro X 13 software. Since I bought it does not work properly, the problem is the following: During cutting, when there is about 60 seconds of material on the timeline (about 15 snippets, without

Movie Studio

2 answers, most recent on 11/19/2021

[Closed] Is Vegas Video Edit 19.0 a stable application?

I've been using Vegas 15.0 for many years and the application is riddled with issues, where it crashes often. Typically the app hangs. Has anyone had the same experience with the Magix mess? Here's my configuration: Windows 10 64-bit Version 20H2,

Movie Studio

One answer, on 11/19/2021

RE: movie encoding failed

@jostval Hi The log file is a normal text file, you can open it in Notepad and copy/paste the appropriate section where the error message is. Was the error message an Error code -5 ? If so then the most likely causes are a video image or other

SOUND FORGE

2 answers, most recent on 11/17/2021

I have tried several times to register the trial Sound Forge 15

I have tried several times to register the trial Sound Forge 15, and it shows in my registration list with no S/N, and as far as phone support, I only get a recording to callback later. I have tried phone many times (later) and requested to send an

Off topic

One answer, on 11/17/2021

[Closed] Disappointing: Magix Support

Hello there, I hope this finds you well. I completed the online survey and found infoservice@magix.net there; I received the following notice moments later. >>>"Thank you for your mail. Unfortunately, we can't process your request, since

Audio Cleaning Lab

5 answers, most recent on 11/17/2021

RE: Error code: -14 when attempting to activate Audio Cleaning Lab

@Jeffery-Rowley Hi . . . . Error code: -14 when attempting to activate Audio Cleaning Lab . . . . I installed the latest versions last night . . . The error code means you are putting a valid MAGIX serial number into the wrong MAGIX product or

Off topic

One answer, on 11/15/2021

Trial Periods and Account Management

I, Kelly Eldridge, signed up for a 7 day free trial of "MAGIX Video Deluxe 2021 Plus - Windows Store Edition" on 11/14/2021. I did not receive a confirmation email but I did take a screen shot of the trial confirmation for my records. This is not

Video Pro X

29 answers, most recent on 11/24/2021

RE: Will not export video from SONY camera loaded with encoder

I have got a few days away from my construction project and have put together some information for you. Hopefully this will help. The blank spaces are screen shots that did not paste. I'll try to send them seperately.Thanks much, Jim Dessauer When I

Samplitude

4 answers, most recent on 11/15/2021

Updating to newer versions with actual physical discs

I began using Magix audio programs almost 20 years ago eventually wrote about them and was given downloads for Samplitude 10 and 11 and after writing extensively about their strength and foregoing all other audio recording software began buying

Movie Studio

14 answers, most recent on 11/18/2021

RE: Need Advice! MEP vs. Vegas vs. Davinci vs. Downgrade

@jerancampy22 Hi, Losing the project files is worrisome. When you installed the new version of MEP, did you check to see if the main folder had been replaced with an empty one except for the subfolders? On my laptop, this is the location of all

SOUND FORGE

One answer, on 11/11/2021

RE: fx patch for sound forge audio studio 15

Welcome to the Magix Sound Forge users forum @Gerardo-Yoingco. What do you mean by "fx patch" ?There is an Audio Studio 5 (overall) update patch, but it is not Fx specific. I think the current build is 57. If the update patch does not work (which a

SOUND FORGE

6 answers, most recent on 11/11/2021

RE: Unable to download the manual

Okay, thanks...this link should take you there: https://dl03.magix.net/manual_soundforgeaudiostudio15_en_ap2wd9.pdf be aware that sometimes the settings of your default browser may block the manual so that it brings up a blank page...if that's the

SOUND FORGE

3 answers, most recent on 11/8/2021

RE: Upgrade From Sound Forge 8

@Jeffrey-Nix If the old version is listed in your user account at https://www.magix.com/int/support/my-service-center/ you should be able to upgrade to Sound Forge Pro 15 for a reduced price.

SOUND FORGE

3 answers, most recent on 11/7/2021

RE: Installation files don't work properly

Firstly @Michael-Warren, this is a users forum and "you guys" are Sound Forge users like you. The moderators are not Magix employees either. If you wish to file a grievance, contact Magix Customer Service through the online request procedure or by

Music Maker

One answer, on 11/7/2021

Music maker or music studio

Hey there , I have used the magix music maker 12 deluxe and music maker 15 which I loved! And then they changed it where the monitoring is always on unless you mute it, and made recording less desireable im not sure about the new 2022 version but

SOUND FORGE

8 answers, most recent on 11/7/2021

RE: [Closed] Audio Studio 15.0 (build 57) won't open mp4 or mvk files

Reinstalled AS15 - no change. Installed Qt 'alt' - no change. Installed Qt 7.79.80.95 - no change. AS12 still 100% OK - very frustrating! I got a bit more scientific and tried playing various mp4s I have archived and found that some old ones would

SOUND FORGE

One answer, on 11/5/2021

RE: Sound Forge Pro 14.0 (140) Problems

Firstly, do you have the latest SFP-14 build installed. 1. There is a 'multi-instance' default change that was initiated with SFP-14 build 111. See this post to change it back to the legacy 'single-instance' behavior. 2. I cannot duplicate that

Photostory

6 answers, most recent on 11/3/2021

RE: About to return Photostory - Have Manual, but too much is left unsaid.

@gail-s Hi, This program is about as easy as they come. But, like all programs, you have to spend time learning and trying things out - you won't break anything. The buttons use icons that are pretty much standard. I presume that you mean the

Samplitude

One answer, on 11/8/2021

Can't record sound playing on Lenovo Thinkpad running Windows 10

I'm Running Magix Sound Forge Audio Studio 15.0 on a Lenovo Thinkpad, Windows Pro 10. I followed all the recommended steps and variations but can't record sound currently playing/streaming on my computer. I also haven't been able to find fixes

SOUND FORGE

3 answers, most recent on 11/2/2021

RE: Changing pitch of voice on Sound Forge Studio

Welcome to the Magix Sound Forge users community @gail-b. Sound Forge AS (Audio Studio) includes the "élastique Pro" time stretch and pitch shift plug-in. I am not aware of any specific Magix tutorials on pitch shift.. Search.You can download the SF