• Movie Studio

  One answer, on 2/26/2022

  RE: serial number issues
  @luyando-c Hi and welcome to the forum We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this
• Movie Studio

  11 answers, most recent on 2/26/2022

  RE: MKV FILES
  @CubeAce Hi Ray . . . .  I think it is down to the GOP structure but can't be sure . . . . The only GOP structure that not importable is All-Intra, which the source video may be as I do not see M= ? and N= ? values in the MediaInfo data as i do in
• Movie Studio

  43 answers, most recent on 2/26/2022

  RE: MEP 2022 Importing MOV file Issues
  @Reyfox Hi . . . .  The thumbnails are VLC generated. But dragging the clips to the timeline results in black preview, but the audio plays back. . . . The thumbnails are embedded in the video file header by the recording device - VLC is displaying
• Off topic

  One answer, on 2/24/2022

  STOP MARKETING POP-UPS IN BOTTOM RIGHT CORNER-WINDOWS 10 ON BOOTING UP
  It seems Magix tries to make it hard to remove the pop-ups from occurring soon after booting up Windows, please advise on concrete working solution to this as I have tried many times, no success!!
• Movie Studio

  One answer, on 2/21/2022

  HEVC Codec activation code not accepted on installation to new compute
  I had Magix Movie Edit Pro Premium (Version 18.0.1.209 UDP3) installed on my old computer, and had purchased HEVC Codec activation for it. I recently purchased a new computer (running Windows 11), installed Magix Movie Edit Pro Premium on the new
• Photo & Graphic Designer

  One answer, on 2/19/2022

  Won't let me enter the serial key
  When i try to type in the serial key at first it will show nothing, then it will show one letter for half a second then a window pops up that says i was trying to enter special keys. i have been stuck now in a permanent loop of not even being able
• SOUND FORGE

  5 answers, most recent on 2/18/2022

  RE: Crash every time I try to preview my recording with ozone 9
  Thx rraud! To answer your question I'm running isotope ozone within sound forge audio 16, which I upgraded from 15 a couple of days ago. I was hoping from 15 to 16 that would eliminate this issue. In any case, this happens with both wav and mp3
• Movie Studio

  30 answers, most recent on 3/12/2022

  RE: Considering Upgrading....
  @Reyfox Hi, I received this in the much-hated bottom right Update Notifier pop-up; I keep it just to be aware of special offers. Scroll down a bit and you'll see the details. See the footnote that says "*Transitions 5 Ultimate is also included in
• Photo & Graphic Designer

  12 answers, most recent on 2/16/2022

  RE: Stop update service
  Thanks for all the suggestions. I know it's difficult to come up with a definitive answer when not everyone running the program gets a reported problem. In those cases, I think it must be something to do with the individual installation or system
• Photo & Graphic Designer

  12 answers, most recent on 2/16/2022

  RE: Stop update service
  I did get the permission pop-up (UAC) after the 'Start installation' button was clicked. Permission given each time.
• Photostory

  2 answers, most recent on 2/15/2022

  RE: Updating Xtreme PhotoStory
  @Constance-Murgo Hi . . . . Version 8 of Xtreme PhotoStory (DVD) . . . . This program was released in 2009 and was certified to run on versions of Windows up to and including Windows Vista. There have been significant changes in Windows 10 & 11
• Movie Studio

  3 answers, most recent on 2/15/2022

  On startup a screen tells me that I already have the program open.
  On starting Video Edit Pro Plus (even after a computer re-start) a pop up screen tells me that I already have the program running and if I continue certain (unspecified) features of the program will not work. How do I stop this happening?
• Other products

  One answer, on 2/13/2022

  [Closed] Movie Studio Platinum Won't Install
  Hi thanks for the help I had Movie Studio Platinum 17 purchased, licensed and installed and then it wouldn't open, so I uninstalled it. I found the original email I was sent to install the program but now it won't let me re-install it. I have my
• Music Maker

  5 answers, most recent on 2/10/2022

  RE: SoundPool is crashing Music Maker
  Good afternoon, although this post is more than a year old, it works for me, because I am experiencing the same thing, identical to godsoe. Although the soundpool that gives me problems is the rock/pop soundpool, so I will try the same solution that
• SOUND FORGE

  12 answers, most recent on 4/2/2022

  I too NOW HAVE - Could not start scan server VST2-SCANNER-32bit
  I read some of the other posts of people who had this problem - BUT didn't really see a solution. I have SF 15, Windows 7, and YES I have RX8 as a standalone as well as what came with SF 15 - and I ALSO have SF 12 STILL installed as well as SF 9 -
• Movie Studio

  2 answers, most recent on 2/10/2022

  Recording from VHS
  Hi, When choosing VHS at recording (Rescue your video tapes is attached), the message "The device is currently not supported" and "Could not connect to selected device" is popping up. Think this problem arrived when my computer updated to win 11. Do
• Movie Studio

  13 answers, most recent on 2/11/2022

  Crashes for burning 23.976, Audio support, options not saved...
  This is a set of 5 reports which need to all be handled.for Media Edit Pro 20221.  Crash - I have an HD 1920x1080 video at 23.976 (24000/1001) fps and any attempts to "encode in directory" causes a crash.  I have also tried to export an MP4 at the
• Photostory

  8 answers, most recent on 2/9/2022

  RE: Program crash and Error after error after error and so on
  @Irving-Hultengren Hi and welcome to the forum. We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this
• Movie Studio

  10 answers, most recent on 2/4/2022

  Upgrade / Update issue on MEP 2022+
  Hello, all. I keep getting an update pop-up for a 49+ mb update on MEP 2022+. However, every time I press the update to download, and then close the program for it to install, the install just hangs indefinitely, because MEP 2022+ does not shut down
• Movie Studio

  12 answers, most recent on 2/3/2022

  RE: Refund
  editing projects just some personal GoPro Hero 10 footage of different events and functions. However I wouldn't like to optimize to functionality of the GoPro and not have to downgrade resolution and frame rate. @Eric-Holmes Hi, GoPro Hero 10's have
• Movie Studio

  One answer, on 2/3/2022

  RE: Programme freezes when i import a video
  @John-Proctor Hi MEP 2016 is not certified to run on Windows 11, however it may do so as it does run correctly on Windows 10. We need more information: Computer specification and program version, see this topic for what is required and please quote
• Movie Studio

  19 answers, most recent on 2/4/2022

  RE: Strange differences in Preview Rendering choices
  @browj2 @johnebaker Hi John. I may have found one of the many problems depending on how you set the program to run. I got this message on one project recently while trying to do a preview render. Guess what wasn't at the same resolution as the
• Xara Designer Pro

  No answers, created on 2/2/2022

  Aggressive update renewal marketing
  Since my upgrade service ran out, I've received seemingly enless offers and discounts via email and program pop-ups. These are persistent and aggresive. I may upgrade at some point but I'm seriously thinking of moving away from this product which
• Movie Studio

  14 answers, most recent on 1/29/2022

  RE: cannot rotate video
  @Darrell-Brautigam Hi, There is no pop-up screen. Did you select an image or video object on the timeline? If not, then what shows will be what John EB shows. If so, then give us a screen shot showing all windows showing the selected object on the