• Movie Studio

  4 answers, most recent on 9/19/2023

  RE: MEP2021 and MMS2024-"DV Camera" Recording-No Video in Preview Monitor
  All, I've just checked this on my Win 10 machine with the Legacy IEEE1394 Legacy Driver and all is well with Magix and DV camcorders. The problem exists on my Win 11 machine. It has the VIA Win 11 IEEE1394 driver installed.
• Music Maker

  16 answers, most recent on 6/26/2024

  RE: Poor sound quality Acid Music Studio 10
  I'll keep that in mind for sure. Geek Squad has a guy who knows audio software and I made an appointment so he can set up the software. They told me to take the laptop to Guitar Center afterward and get the microphone from them, so they could set it
• Photostory

  19 answers, most recent on 12/22/2024

  RE: Can't understand advice given by support team
  @JANET-NICOLAS Hi Magix support are referring to the drivers for graphics card(s) in your computer, and you have the correct settings in Photostory. For the Program settings press the Y key on your keyboard and select the Device options tab. In the
• SOUND FORGE

  13 answers, most recent on 12/14/2025

  RE: sound forge 16 glitching audio problem is back after upgrade
  Thank you rraud I have successfully deleted Magix 16 low latency driver, rebooted my laptop and the sound is now working. Many thanks for the solution.
• Music Maker

  5 answers, most recent on 6/23/2024

  RE: Music maker 2025 premium qt and open gl 2 issues
  @versonova Maybe there is a way to force the software to run on your Radeon V11? I don't know AMD graphics cards and if there is specific settings for this in the driver. If you check task manager while running version 2024, can you see if the
• MAGIX

  23 answers, most recent on 10/28/2023

  RE: Photostory Deluxe 2024 - Update 23.0.1.159
  @dirk-saeys Hello Dirk, An addition to @johnebaker. Could it be that you see this at the top of the export screen? Your Nvidia Video Card Drivers may need to be updated.To do this, go to: Official Drivers | NVIDIA. Download and install the latest
• Movie Studio

  13 answers, most recent on 10/23/2024

  RE: What is the Movie Studio minimum requirement for Blu Ray burner for PC
  @Rudolph-Wesel @Rudolph-Wesel I found this on the LG site regarding specifications for burning a large Blu-ray disc. CPU Intel@Pentium D 3.2GHz or Higher (with USB 2.0) Recommended Intel Core 2 Duo P8600 2.4GHz or higher HDD 30GB or more of
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  @browj2 Hi John The error messages I am getting are the same as those you posted above. After further testing I get the following results with the 3 Device options set to: all iGPU: No errors all RTX - errors as above. Import set to RTX ,
• ACID

  4 answers, most recent on 3/31/2024

  RE: Help! Acid Pro 11 Won't Open- Crashes at ASIO stage of loading splash
  @TiKkO Try resetting the program settings. Hold CTRL+SHIFT on your keyboard an double click on the Acid icon to start the program. Keep holding CTRL+SHIFT until a small window appears that will ask you if you want to reset the settings and clean the
• Photostory

  2 answers, most recent on 1/23/2024

  RE: on a Mac?
  @Jeanne-Tifft It's mentioned in the technical specifications: https://www.magix.com/int/photo-graphic/photostory/specifications/#c1474284 Not sure, why you want to switch to Mac only because you have graphic problems. How about updating your drivers?
• ACID

  2 answers, most recent on 5/1/2023

  [Solved] Waves V9 VST's not showing in ACID
  Does anyone else have this issue, or has anyone figured out a fix for it? I have done a fresh format/reinstall and for whatever reason only the VST3 versions of my waves plugins are showing up in ACID, when the VST2's used to as well prior to the
• SOUND FORGE

  One answer, on 9/15/2022

  [Solved] Two installations of Sound Forge Audio Cleaning Lab
  After installing Audio Cleaning Lab 3 I have noticed that Audio Cleaning Lab 2 remained also installed. Should I just simply uninstall Audio Cleaning Lab 2 or will this cause functionality problems with Audio Cleaning Lab 3 (due to shared drivers,
• Video Pro X

  20 answers, most recent on 3/20/2024

  RE: ASIO drivers and audio handling in general.
  @browj2 Hi John. Once I'm above four audio tracks the amount of samples I have to increase it to gives me a longer delay than using the wave driver and it also starts to affect the video that becomes stuttery. With one or two tracks it works but
• Movie Studio

  24 answers, most recent on 1/9/2024

  RE: 'Effect Transitions Basic' are not exporting in MEP2022 or VPX14
  @AAProds No, they all work for me with MEP2022. My laptop has an RTX 3060 mobile. Windows is up to date. NVidia driver version: 546.17  
• Video Pro X

  20 answers, most recent on 3/20/2024

  RE: ASIO drivers and audio handling in general.
  @Kraznet I would echo John's question about giving a more detailed explanation of the latency with the standard wave driver but I wonder whether you are referring to your comment about VSTs? In which case, I would wholeheartedly agree with the need
• Movie Studio

  4 answers, most recent on 12/24/2022

  RE: [Solved] Importing video clips
  @William-Potter Hi William and welcome to the user to user support forums. First try changing the program settings in the device section for Import, Processing, and export all to CPU. Unfortunately your graphics card does not support Direct X 11.1
• Movie Studio

  28 answers, most recent on 1/20/2024

  RE: Upgrading my Computer (again!)
  @johnebaker @CubeAce Greetings John and Ray, ;;;; By comparison the intel ARC A770 is 50mm (2 in) longer than your RTX 2060 Thanks John, that'll be tight but should be OK .... Intel® Driver & Support Assistant tried to install an older
• Music Maker

  31 answers, most recent on 10/9/2023

  RE: ASIO drivers have no audiO
  @philthedoctor @hannah2021 Like already written, you need to configure the inputs and outputs of the ASIO driver via the Advanced button. In case you don't use an audio interface you likely need to select Realtek as an output. Using Bluetooth
• Music Maker

  37 answers, most recent on 11/11/2023

  RE: need major help with recording on music maker 2024
  @iikka-uusitalo Maybe the audio chipset gets overloaded? You could try to increase the buffer size in the ASIO driver settings from 1024 to 2048.
• Movie Studio

  16 answers, most recent on 1/31/2025

  RE: New Blue Essentials GPU Support aktivieren (Magix Video Suite 2025)
  @Gid @CubeAce, Here are my current graphics specs and drivers for your reference; Iris Xe Graphics - 31.0.101.5590 Nvidia RTX 4070 - 32.0.15.6636 (Studio) Gid for your reference, in Vegas Pro 22, my video plays smoothly with Best/half. Best/full has
• Photostory

  One answer, on 9/30/2024

  RE: Video Audio issues in slideshow production.
  @Jarek-Trathen Hi As the issue occurs after adding video to the timeline, what video format, codec and resolution are you using - to help with this download and install MediaInfo and analyse one of the clips causing the issue and post the results,
• Music Maker

  One answer, on 11/22/2023

  RE: Live Pads goes to choppy sound when finish the first 12 or 16 full qrt
  @juanmantovar This sounds like your processor gets overloaded. In case you don't have an external USB audio interface I recommend the following settings: Open the Music Maker program settings and go to the Audio/MIDI tab. Select the Music Maker ASIO
• Music Maker

  4 answers, most recent on 10/12/2023

  RE: All my loops are garbles or playing at the wrong speed.
  @Gochikku Do you reboot by using the Restart option? Do not use the Shut down option because this will only save a corrupted state and load it again while Restart will reset the corrupted system state to a clean, fresh state. Next, please check in
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @onlye Hi. Each and every new release is optimised for the latest hardware to help facilitate changes in operating systems, component improvements, increased resolution ability, and additional editing capabilities, especially those provided by third