Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@prasannad The perpetual license can be activated on two computers at a time. You can switch between three computers if you regularly deactivate one license via the Help menu. If you want three activations to save you from this hassle you can ask

SOUND FORGE

One answer, on 1/6/2026

Temporary block access

Hi.I was trying to upgrade to soundforge pro 18 and when I clicked the link to upgrade to proceed to payment I got this: "Unfortunately we had to temporarily block your access as a result of payment problems.To resolve the problem, please contact

Xara Designer Pro

10 answers, most recent on 3/31/2023

RE: [Solved] Editing Bitmaps - Outside software

@Kelley-Kuhlman I don't have XDP but I do have and use Affinity Photo, versions 1 and 2. I'm not certain this will be helpful to you, therefore, but which installer version of Affinity Photo 2 do you have? The original release used an

Music Maker

5 answers, most recent on 2/11/2025

Can't drag loops onto my system

Hi All, I'm using Magix Music Maker Premium 2025 and suddenly It stop allowing me to drag and drop loops into my system. I Was getting an error message that my system/computer/file or something like that may be full. Can anybody help?

Movie Studio

2 answers, most recent on 5/30/2024

RE: Magix Hub contnet download

Found it. Thanks for your help John.

Movie Studio

One answer, on 4/4/2026

[Closed] Transfer to backup computer

I run Windows 7,mostly offline, using fully registered Sony Movie Studio 12. It is the only thing I do on this computer. But this computer is dying. I'm older and only make one small personal movie a year. But I enjoy it and would like not to have

Movie Studio

20 answers, most recent on 10/9/2025

RE: Video files not loading

Hi John, I have listed info on the computer, CPU and Graphics card. Desktop H2EN00V, Inspiron 3881, BIOS 1.31.1 (tupe - UEFI) Processor Intel (R) Core (TM) i5-10400 CPU @ 2.9GHz Memory 16348 RAM Page file 7818 mb used, 9321 mb available DirectX

Movie Studio

One answer, on 3/28/2025

RE: save video

@Sigge-Matti Hi . . . . download an audio function. When I click YES, it says it cannot be done . . . . We need more information to help diagnose the issue you are having: What is the full name and version number of the video editor you are using,

SOUND FORGE

11 answers, most recent on 4/14/2024

RE: Can't open sound forge

Well the uninstall/reinstall did not help. Same message: "cannot establish an internet connection?" Any help is welcome. I produce backing tracks all day, and cannot master them right now;~) I don't see an option to email Magix CS..? Maybe they

Movie Studio

31 answers, most recent on 11/22/2022

[Solved] Audio Buzzing/Crackling | Please Help

So im using the Magix Movie Edit Pro 2018 steam edition. I used to never have this problem but now everytime i got to edit a video, the playback audio is just consitently buzzing/crackling. i tried to change the buffer size(up and down), i've

Photostory

21 answers, most recent on 11/14/2024

RE: New instal freezing at splash screen

@Alan-Workman Welcome to the Magix users forums! I'm sorry your first experience with the software was not good at all. To help us to help you to diagnose the problem can you first give the full name of your CPU please? Then, can you follow this

Video Pro X

2 answers, most recent on 3/12/2025

[Closed] Vegas Pro 22 Upscale

Hello, according to the methods I have Upscale dragged before Pan/Crop.But where is Pan/Crop?Not available. https://help.magix-hub.com/video/vegas/22/en/content/search.htm?q=upscale

Other products

One answer, on 10/1/2025

RE: [Closed] Using Vegas Pro. Not in List-Got this email "free welcome gift"

@Buystockinfun . . . . trying to understand why Vegas pro isn't listed anywhere including in the forum section under video . . . . Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later

Music Maker

4 answers, most recent on 11/19/2024

RE: musi maker 2015 no more export facility at all

@henryebdon Maybe it helps if you reset the program settings under the File and Settings menu. I'm not sure if this option was there in MM 2015. It's there in newer versions of Music Maker.

Video Pro X

10 answers, most recent on 12/23/2024

RE: Update waveform

@Johan_Hackman Hi, there's an option to clear the cache, I don't know if this will help or not.

Web Designer

34 answers, most recent on 8/1/2025

RE: Publishing to OVH Cloud

@Timothy-Fisher Hi According to this OVH support page on FTP settings, from section 1 of the support page the password is only the password you set up as the account user, assuming you did not create a specific username for FTP ? John EBForum

Movie Studio

18 answers, most recent on 5/5/2024

RE: Movie Studio 2024 Suite Ultimate Bonus proDAD Vitascene V5 Pro fail

Got it! Thanks Ray! Without knowledge of DISGUISE V1 I examined the directory-structure in ...\proDAD\Disguise-1.5\Resources. I found a 'de' directory and a 'en' directory. My Disguise 1.5 executable is set to 'English' at installation, and all

Video Pro X

One answer, on 7/1/2025

RE: [Closed] Upgrade

@Bernt-Hansson Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There

Samplitude

5 answers, most recent on 11/29/2022

[Solved] Recording 48000hz

I'm trying to record on Samplitude 2022 at 48000 hz. I have no issues on 44100 but at 48000 I start to get glitches. On the wave formation it says, resample HQISRA. Also, after several takes when I stop recording part of the end of the recording

Other products

One answer, on 1/1/2025

I'm trying to buy a new laptop and install it, but I'm not sure how to

I'm trying to buy a new laptop and install it, but I'm not sure how to install it. Please help me with how to install it

Music Maker

20 answers, most recent on 1/28/2026

RE: Music Maker update 33.1.1.19

You can view your currently installed version and trigger the download and installation for available updates in the start dialog of the software. My current version shows 32.1.0.18 on both the start screen and help > About. When I use "Update

Samplitude

8 answers, most recent on 10/12/2024

[Solved] NO SOUND from Samplitude Music Maker

Hello everybody, I need help with my programms. I have no sound on Samplitude Music Studio. When I am usind it I can t hear anything no matter what I am doing. I can see the volume is showing input but I can not hear a thing. I use the programm

Samplitude

2 answers, most recent on 7/21/2025

RE: Soundcard Options

Thank you! That's good to know, I shall go with the external option. Intuitively I felt that should be better if it was permissible (but I'm no expert). Thanks, Peter (The confusion is not helped by MAGIX/Samplitude's own site, where it states among

Movie Edit Now

8 answers, most recent on 3/25/2025

Getting Firewire to work on an old laptop fitted with a FireWire socke

I am trying to help a frield who has 18 DV tapes to be got from analogue to digital. She recently ordered a new PC with Windows 11 and forgot to ask for a FIREWIRE port to be installed. It unfortunatelty cannot be added now. I have a 16 year old