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  • Music Maker
    3 answers, most recent on 11/28/2021
    [Solved] Need Clarification:MusicMaker Free,Live Sets may be used commercially?
    I purchased Boxed copies of Vegas Movie studio Platinum 16 suite and Magix Music Maker plus. I have acquired:Magix Music maker including all contents and featuresMagix Music Maker-Feel Good Sound PoolScore-Modern Fairy tales Sound Pool with
  • ACID
    2 answers, most recent on 10/22/2021
    RE: [Solved] Acid loops
    Download using the link in the help menu.
  • Web Designer
    4 answers, most recent on 10/1/2021
    [Solved] Getting latest update
    Copy of my email sent 2 days ago - maybe coming direct will be quicker. ShipleyJack Email address removed by moderator Sep 29, 2021, 2:26 PM (2 days ago) to Magix Hi I have Web Designer V18 and use Windows 10 on a desktop. However when clicking the
  • Other products
    5 answers, most recent on 9/21/2021
    [Solved] Movie Studio Plantinum Suite
    You broke it - you fix it. I'm a registered OWNER of this software and it has worked beautifully for many years. Now when I open MY software it gives me a error message and sends me to YOUR website - as if you expect me to BUY an upgrade. I'm not
  • Music Maker
    2 answers, most recent on 9/2/2021
    [Solved] Music Maker won't install
    I purchased Music Maker Premium Edition 2022 today. In the email I received was a link to download the software. Everytime I attempt to install it by running the exe file, I get a "The installation files could not be extracted. there is no such
  • Movie Studio
    11 answers, most recent on 9/2/2021
    RE: [Solved] Upgrade / Update?
    I've learned over the years, to not to let Magix's practices annoy me. They've let me down so often, that I actually expect it. I have since heard from their tech support. With, as always, an ambiguous email and cryptic response. However, somewhere
  • Other products
    4 answers, most recent on 8/29/2021
    [Solved] activation limit
    i need help with MAGIX MP3 deluxe 19 my computer is Alienware Area 51. i have reached my activation limit and want to contact technical support to reset it. i cannot find a link to an email to talk to someone. how can i contact a human, i don't want
  • SOUND FORGE
    8 answers, most recent on 8/25/2021
    RE: [Solved] Can't install
    @handras404. PM sent w/ link to download unpacked SFP-14 files) You will still need your serial code(s) to activate once SFP is installed.
  • Music Maker
    9 answers, most recent on 7/3/2023
    [Solved] Can't log in to my MM Account
    Hi Guys, I bought a 2nd laptop and I downloaded and installed Music Maker 2022 Premium to it (it was already installed on my 'downstairs' laptop, and I wanted it 'upstairs' too). It all went well, no problems. I was able to sign in, load all my
  • Movie Studio
    3 answers, most recent on 8/23/2021
    RE: [Solved] Movie Studio 18 Platinum will not start
    Hi, for anyone one who has the same issue. I contacted Support and they responded the next day and sent me a link to a Microsoft Visual C++ Redistributables package. I installed that without uninstalling anything. Then launched the program, it
  • Movie Studio
    28 answers, most recent on 8/24/2021
    RE: [Solved] Reconnecting Data-Media-Project Files MEP
    @CarpentersMate My original question was, since I had to reconnect everything anyway, where should I locate the project file? Where ever you like. It doesn't matter. And you can move it around willy nilly. The MVP has hard links to the media files
  • SOUND FORGE
    5 answers, most recent on 6/20/2022
    RE: [Solved] How to monitor audio while recording SF Pro 12?
    Brief update, I managed to resolve this by selecting the USB recording device, selecting properties and then selecting "Listen To This Device", Step 12 at the following
  • Other products
    10 answers, most recent on 8/19/2021
    [Solved] Spectral Layers Pro 8
    Why do I get Spectral Layers 8 (one) and not spectral layers pro 8 when I download from the link sent to me by magix?
  • Other products
    One answer, on 7/20/2021
    RE: [Solved] How do I purchase 2 sound pools with my voucher?
    @MARK-MCCANN4464 It is not possible. I would suggest you get another Soundpool for $20 or get one of your selected Soundpools for $10. You can redeem coupons by clicking on the "Redeem Coupon" link at checkout. This works in Music Maker and on
  • Music Maker
    4 answers, most recent on 7/1/2021
    [Solved] MM 2022 Won't download
    Hi Guys, I discovered last night that the latest version of MM 2022 was available, so I immediately jumped on-line and purchased my upgrade from 2021. This of course generated an e-mail to me with a link to the download .exe file. Received the
  • SOUND FORGE
    2 answers, most recent on 6/21/2021
    [Solved] no download link
    I just bought Vegas Movie Studio 17. The email confirming the order has a Sound Forge Studio 14 serial # but no download link. How do I download?
  • Photo & Graphic Designer
    4 answers, most recent on 6/8/2021
    RE: [Solved] Can you hyperlink between pages (e-book indexing purposes)?
    @George-Atkins Hi AFAICS this is not do-able in XPGD. If you have Xara Designer Pro use this as it has the features you need - ie links and anchors. If you do not have Designer pro then, any text editor that lets you add links and anchors would do,
  • ACID
    4 answers, most recent on 6/4/2021
    RE: [Solved] Got the ultimate audio bundle from best buy
    Link was in registration conformation email. Up all night upgrading every thing. Been around since sonic foundry (1998) I know they have different serial numbers since Ive had most versions. Just an over sight on my part. Thanks
  • Other products
    One answer, on 6/3/2021
    RE: [Solved] vegas image and efx do not open ;(
    @Mark-Bender Hi Unfortunately you have posted in the forum that cannot help you with this issue, other than point you in the correct direction Vegas products have their own forum see the Important posts here.   Do note that this is a user to user
  • Photo & Graphic Designer
    4 answers, most recent on 6/8/2021
    [Solved] Can you hyperlink between pages (e-book indexing purposes)?
    Hi all - a little help, if anybody knows how to do this...I'm creating an e-book and want to insert an index with a list of contents at the start, with each topic linking or hyperlinking to the relevant page or pages in the document when clicked. I
  • Music Maker
    6 answers, most recent on 5/26/2021
    RE: [Solved] MM Premium2021 electronic download installation fault
    @Robert-Russ Please contact support at infoservice@magix.net and ask them to send you a direct download link of the installation files because then you don't need to use the Magix download manager.
  • Other products
    9 answers, most recent on 5/5/2021
    [Solved] Agreements
    Hi 98% of the soundpools I purchased were Audio Pro Unlimited. However, I looked in a email which said this was not a fact. I understand that Magix / Catooh dissolved or has a possible back end . However, 85%, of my purchases were with them . The
  • Off topic
    12 answers, most recent on 5/3/2021
    RE: [Solved] Finding product and activating
    Well I am half blind so I didn't notice the button that said "Download" on the right of the page, and I kept clicking the link on the left instead haha
  • Xara Designer Pro
    4 answers, most recent on 5/2/2021
    RE: [Solved] Migrated to faster computer but missing the last patch to DPX
    @Bob-Harper Hi Bob In the document I linked to, Update Service item 1 states - 'if you re-install your product on a new computer after the Update Service has expired then the new installation will fall back to the version you last purchased' Hence
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