• Video Pro X

  One answer, on 10/10/2022

  I cannot download the MAGIX Vidéo deluxe 2022 Premium software using y
  I downloaded the Magix download tool that they sent me by email when I made the purchase, this tool gives the error saying that it cannot download the software and that I have to contact technical support. I also have the message: "the setup file is
• Video Pro X

  16 answers, most recent on 2/27/2023

  RE: Video ProX 12 -> Video ProX 14 disaster
  @DominikStrycharski Hi, See this although it may be too late since you've reinstalled VPX12. Also, VPX14 is very sensitive to the material and the Hardware Acceleration settings in Program Settings - Device Options page. Under Processing, try one
• Video Pro X

  30 answers, most recent on 9/11/2022

  RE: Access Violation Error on VIDEO PRO14
  Hi John, Sorry, somehow I initially thought I read that the OP had an NVidia 1650 gpu (which has Gen 1 NVENC). I understand that some of his info has been removed. The current info doesn't speak of a gpu that I can see. Maybe I
• Movie Studio

  One answer, on 7/4/2022

  During setup, error comes up saying setup file is corrupt
  The message says Expected File size: 1252975360 Actual File Size: 639002242   I have tried many times to uninstall and reinstall the program and I get the same messages. How do you get ahold of from someone in the support division? $129 is a lot for
• Video Pro X

  41 answers, most recent on 10/16/2022

  RE: Cant edit 4k videos nicely.
  @Pawel-Rybinski Hi . . . . the specification of the equipment on which the program works correctly without errors. . . . . See my signature for my PC and laptop specifications - VPX 14 works fine on these with 4K UHD video and plays up to 5 tracks
• Photostory

  16 answers, most recent on 7/8/2022

  RE: I have an MP4 clip inserted in my Photostory which will not play audio
  I purchased the 2022 version. There were no error messages las night or when I turned it on. However, I did continue on with my slideshow for about 5 minutes as I thought once I figured out why storyboard did not show up, I could see what was
• Music Maker

  4 answers, most recent on 10/5/2022

  RE: upgrade ignoring my custom installation directories
  wsdww @ACGuernica Like you, I do not accept the "default" installation for the Program (I use a dedicated D:\ drive) but I do allow the Soundpools, Instruments etc., to install to the defaults. With that setup I have never found that any
• ACID

  12 answers, most recent on 11/20/2022

  RE: Acid pro 10 suite update error
  @Mark-Martucci https://www.magix.info/us/support/article/error-corrupted-data-or-error-code-2147163964--707/ If you get error "2147163964" or the message "Download is incorrect" during installation, you may have a problem with the "Microsoft
• Video Pro X

  148 answers, most recent on 4/18/2023

  RE: General discussion on add-ons
  @Reyfox Hi, Thanks for the video about Normalizing in Vegas. It proves my point - in Vegas it's a Switch and you don't know by how much the gain was adjusted. In VPX/MMS, you do. However, in VPX, you cannot adjust the ceiling which is a
• Samplitude

  6 answers, most recent on 7/9/2025

  RE: Samplitude pro x6 won't start
  Thank you for you reply @SP. At first, while I was reading it seemed like that solution made sense because I needed to recover windows to have my audio service running again and several programs (including X6 were deleted). But after running Revo
• Video Pro X

  2 answers, most recent on 8/30/2022

  Error Access Viloation
  When I start the program, it automatically crashes with a "Access Violation" error
• Other products

  7 answers, most recent on 3/9/2023

  RE: independence-free-sampler-software only 1 Piano sound
  I uninstalled everything, although I did not delete folders. I turned off Windows Defender, and redid the installs of independence_softwaresuite_32_dlm.exe and independence_freelibrary_dlm.exe. The latter caused the download of the various .ytif
• Other products

  2 answers, most recent on 9/6/2022

  MEP2022 Install - An error has occurred
  Trying to install MEP2022 on a new WIN 11 PC and during the install it stops and says"An error occured during transfer which caused the installation to stop. This problem can mostlikely be fixed by restarting the transfer of the installer
• Video Pro X

  30 answers, most recent on 9/11/2022

  RE: Access Violation Error on VIDEO PRO14
  @JBDL Hi Assuming you can open the program and the crash occurs when importing video or opening an existing project: a graphics driver issue - in the case of your PC the Intel processor has a HD4000 integrated GPU, check that this has not been set
• Video Pro X

  26 answers, most recent on 7/26/2022

  RE: VPX vs Vegas
  @Former user Hi Gid. Your avatar is impossible to activate until you make a comment within a given topic thread. I assumed you would at least read this post at some point. 🤞 You are one of the few here that use both programs so your insights I think
• Other products

  5 answers, most recent on 7/18/2022

  Where is the database Stored?
  I have installed the Photo Manager Deluxe on my Surface which does not have unlimited HDD space. When I try to make the working directories on my network drives I get an error message saying not valid drives. Where can I store the database within
• Movie Studio

  19 answers, most recent on 6/30/2022

  RE: Convenient Place To Buy Plug In's?
  @CarpentersMate Hi Mike . . . . Error Code: -24  . . . . Means you have used a different email address to the one the program was originally registered with, or there is a typo in the address. If you have a new email address, you can still register
• Music Maker

  3 answers, most recent on 12/21/2022

  RE: MM 23 Freezes after startup
  @Welch-C Hi We need more information then you have given to be able to even start diagnosing the issue you are having. Computer specification and program version, see this topic for what is required and please quote processor and graphics card
• ACID

  2 answers, most recent on 7/19/2022

  Help to Uninstall ACID Music 9.0 software
  HiI have been using ACID Music Studio 9.0 for a very long time. This past Saturday it crashed while using it. I tried to uninstall it from Control Panel but it kept showing an error when gathering all the information to uninstall the program. How do
• Movie Studio

  26 answers, most recent on 11/20/2022

  RE: Movie Edit Pro - Audio crackling when crossfading video files.
  @FernandoBadler @johnebaker @AAProds Hi. The crackling doesn't happen to all cross-fades. Only those with extremely low frequencies that are dominant such as thunder or explosions. I don't know if that would be consistent across all video editors or
• Music Maker

  3 answers, most recent on 12/21/2022

  RE: MM 23 Freezes after startup
  @Welch-C Hi We need more information then you have given to be able to even start diagnosing the issue you are having. Computer specification and program version, see this topic for what is required and please quote processor and graphics card
• Movie Studio

  34 answers, most recent on 12/4/2022

  RE: What is most important to have in a video editing PC build using Magix
  @johnebaker @Tusk What to do about older codec compatibility I'm not quite sure about. Ray. @johnebaker Welp, yet another issue that popped out of the blue that caused me to find where I can download my purchased codec. I just got back from
• SOUND FORGE

  3 answers, most recent on 7/20/2022

  "This serial # has already been registered to another email address."
  I downloaded Sound Forge Pro 16 in March to a Ryzen AMD PC with Windows 11 and used it successfully for about 2 months. Then about 2 months ago when I tried to start the program it told me that the program needed to be activated. I entered the
• Movie Studio

  One answer, on 2/21/2023

  Allt försvann
  1)      I någon butik i Örnsköldsvik, Kjel och Company köpte Save Easy som var min första Magix.  Detta hände 2015 10 10.  2)     Den 10 juni 2017 kl 23.30 köpte MAGIX Movie Edit Pro Premium, , HitFilm Stylized Pack följde med             NewBlue