Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Thorsten-Hanke Hi For the crashing on exit see this solution - this may then fix the update issue. If the update still does not proceed try temporarily disabling your Antivirus prior to updating - some AV programs are known to block the

Movie Studio

25 answers, most recent on 1/20/2022

RE: [Solved] magix edit pro premium not registering both audio tracks of a video

@jjgrober Hi. Good news and bad news. If you have set Movie Edit Pro (or VXP and I'll come back to that later) to import files with proxy files. then The additional tracks cannot be read. As you can see there is no option to change tracks. However

Music Maker

5 answers, most recent on 1/18/2022

RE: [Solved] Transferring Soundpools

@philip-eames Hi Phil, I don't understand. There is no transfer involved. What do you mean by "transfer?" You simply copy everything that is under C:\Users\Public\Documents\MAGIX\Common\Soundpools from your old computer, minus the Shop folder (it

Other products

2 answers, most recent on 1/17/2022

RE: [Solved] Fastcut keep asking for registration and won't start

@Bartek-Nizynski Hi Try the following: Browse to magix.com Click the Account login icon top right of the home page and login with the email address and password used to register the program. Select My Products - there you will find your reistered

Photostory

4 answers, most recent on 1/29/2022

[Solved] Mov. file will make PhotoStory crash, no matter what

Hi folks. I'm using the latest version pf PhotoStory Deluxe (21.0.1.96) and spent the last few days watching it crash. Most times it will simply stop responding, other times it will just shut down. From what I could gather here, the most probable

Music Maker

5 answers, most recent on 1/18/2022

[Solved] Transferring Soundpools

Hi, I am in the process of transferring my account to a new computer, and unfortunately I am unbale to load my sound pools which were spDVD -17/18 & 20. These were downloaded when I purchased previous versions and were not in fact DVD's. I have

Movie Studio

67 answers, most recent on 2/8/2023

RE: [Solved] Uploading 3D video to YouTube?

@AgingTechNerd Hi. The 4K version was viewable at my end at the time of viewing. If you look at the Magix website on compatibility it still does not include Windows 11 as yet, nor the latest Intel processors. If at any point Microsoft integrate ARM

Movie Studio

11 answers, most recent on 1/15/2022

RE: [Solved] Need help deleting one single frame of my music video

@Rodger-Bowles Hi, This is very basic editing that you need to learn. I suggest that you watch my 2 tutorials on Basic Editing: The second one shows how to trim clips. John CB

Web Designer

4 answers, most recent on 1/26/2022

RE: [Solved] ISSUE EXPORT DOCUMENT AS WEBSITE (HTML)

@Atreyus Hi . . . . When putting a name on file doesn't allow me to put characters when I'm saving the name of the webpage . . . . What characters is it not allowing? Naming of web pages, projects etc should use the allowed Windows characters for

Movie Studio

3 answers, most recent on 1/10/2022

RE: [Solved] Entry point D3D11CreateDevice could not be located in Qt5WebEngineCore

@Br2342323 Hi . . . . error regarding D3D11.dll . . . . Th issue was caused by the program not being supported on Windows 7 which does not support DirectX 12 which Magix Movie Studio (MMS) 2022 requires. Re-install MMS 2022 following the procedures

Video Pro X

2 answers, most recent on 1/7/2022

RE: [Solved] Can I use VPX13 on two computers?

Hi Wayne. Check with your magix account and see how many activations you have running. You are allowed two at any one time. Remember a re-install would count as an activation. You would need to deactivate one first. Ray.

ACID

2 answers, most recent on 1/7/2022

[Solved] No Mp3's

Hi, Does anyone know why Acid Pro 10 Suite is not letting me play mp3's, it doesn't even show them in the Explorer or any folders in Acid Pro just a message 'none of these files can be dropped on to Acid' PLEASE HELP!! (Using Acer nitro 5 laptop)

Movie Studio

30 answers, most recent on 1/9/2022

RE: [Solved] Bought Moviestudio 2022 today..buggy?

@Ted-Moores, @CubeAce Hi . . . . . Running 35 parallel tracks on a laptop is probably pushing the system a bit too hard . . . . This would apply if all 35 tracks were occupied - empty tracks do not use up any system resources. The UHD 630 may not be

Music Maker

2 answers, most recent on 1/3/2022

RE: [Solved] Draw an audio level curve?

@gjonny Hi What you are looking for is Automation - this is available on the right click of an audio object, you need to display the Volume curve as in previous versions of Music Maker. John EBForum Moderator

Web Designer

2 answers, most recent on 1/3/2022

RE: [Solved] Different Versions of Same Product

@Juliene Hi I assume that your Update Service expired and you did not download all of the Online Gallery - if you re-install after the Update service expires you get the original version you purchased and do not have any access to the Templates -

Web Designer

2 answers, most recent on 1/3/2022

[Solved] Different Versions of Same Product

Hi there everyone. I happen to own (or had purchased) several different versions of Xara Web Designer over the years. I've recently re-installed all of them to find one of them that will work for just the simple website/blog I am doing. I don't need

Video Pro X

6 answers, most recent on 12/30/2021

RE: [Solved] VPX running in bootcamp partition on a PowerMac workstation?

@starosta Hi If the PowerMac workstation has an Intel processor with an integrated GPU of at least 5th generation, preferably a later, then VPX can run on a MAC computer, as both @geilosaurier and @Renter11 have commented in your post in the German

Samplitude

5 answers, most recent on 12/23/2023

RE: [Solved] problems with the registration of some plugins

Hi @JoanMiquel-Oliver, Following on from SP, I have just installed Samplitude Pro X6 Suite and Ozone & Convology XT have to be registered on their independent manufacturers websites - using the Serial Numbers in your Magix Invoice / receipt -

Movie Studio

5 answers, most recent on 12/29/2021

RE: [Solved] Creating Verticle Format Video Project (1080 x1920)

Hi Chris. You should make the project settings in the movie settings and not the project settings if you want the setting to take. The monitor preview window will show as normal. The export though will be as set. Note the default export settings

Video Pro X

2 answers, most recent on 12/28/2021

RE: [Solved] Help, I seem to have lost the one tab I need to fix this

@Jordin-Mayo Hi Try pressing F9 - that should set the Window arrangenent back to the default. If that fails, as you have the main pane missing, use Windows File Explorer to locate and delete the Video_Pro_X.ini file in the following location

SOUND FORGE

5 answers, most recent on 12/30/2021

RE: [Solved] Sound Forge Audio Studio 15 stopped working

hi! perhaps forcing a reset of the program would fix it...here's how you can do it: Hold CNTRL + Shift and double click on the Sound Forge startup icon. It will ask 'Do you want to reset all Sound Forge Pro preferences to default values? You should

SOUND FORGE

6 answers, most recent on 5/23/2022

RE: [Solved] Audio Issue

Hi! this sounds like another case of the magix low latency 2016 driver interference again...i would recommend uninstalling the magix low latency driver...here's how to do it: press the Windows key + R on your computer keyboard, and type REGEDIT in

SOUND FORGE

5 answers, most recent on 12/30/2021

[Solved] Sound Forge Audio Studio 15 stopped working

Hi, I will appreciate your help with this Issue. I installed this Software like 1 month ago but yesterday it didn't work. The only change that I did previously to run Sound Forge Audio Studio 15 was installing the Logitech Application G Hub. I

Music Maker

3 answers, most recent on 12/27/2021

RE: [Solved] MM Premium detects another version, but there is not another version.

@promytius1 Hi, Every time I try to install MM Premium Ed 2021 You cannot install MM Premium Edition because it is not a program. You can only install Music Maker which is the program. The current version is 2022, so you may be trying to install MM