• Music Maker

  21 answers, most recent on 12/21/2024

  RE: Old soundpools and general questions
  @Brad-Markel Hmm. Old Soundpools have a BPM.inf text file with the information about their content inside the Soundpool folder. Newer Soundpools have a description.xml text file. I don't know if there was a change in Music Maker 2025 but maybe it
• Movie Studio

  19 answers, most recent on 10/3/2022

  [Solved] blurry photos in video
  With the free trial for Movie Studio 2023 Platinum, when I try to make a 1080p60 MP4 video out of a series of 6000*4000 JPEG photos displayed for 2 seconds each, some of the photos are noticeably blurry for a fraction of a second after the photo
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT Hi In add ition to @emmrecs comment "ntdll.dll" issues can be caused by drivers for, among other hardware items, the GPU. . . . . Nvidia 3080ti. . . . I have uploaded the latest drivers . . . . There is an issue with the latest
• Video Pro X

  58 answers, most recent on 1/21/2024

  RE: Poor result on still image travelling
  @CubeAce Just wrote a long comment, pressed 'comment' & it just disappeared 😡 Thanks for the offer, maybe later, I'm busy at the mo doing nothing with something else. 😁 In the past I've exported things at a higher frame rate to get smoothness in
• Photostory

  7 answers, most recent on 3/19/2026

  RE: Manual slide advance
  @Steve-Cramer Hi, It seems that you still don't understand what PhotoStory does. It's a workshop (project) to build a video file, using photos, videos and audio files, all edited as desired, and to which you can add text and effects. Again, the end
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  @doane Hi, Hmm. After going through the following, I can see that a new user can have problems understanding how it all works. I should probably do some tutorials on Photostory. Anyway, please read page 26 in the manual. Photostory can have multiple
• Video Pro X

  27 answers, most recent on 3/3/2024

  RE: Export Video as AVI
  @Jamil-Taylor Hi . . . .  D: drive . . . . What is the D drive an internal second drive, USB external drive or a Memory card/stick, and is it formatted to FAT 32, exFAT, NTFS or a MAC filing system? I also agree with @AAProds comment: 'I'd be doing
• ACID

  266 answers, most recent on 3/30/2026

  RE: Feedback on ACID Bugs
  Hi @SP. The plugins are correctly listed but they don't respond when I try to add them. Actually, it is what I do. I'm using Acid for a basic project and then I export the mix and master it on other DAWs.I just want to verify what Magix support
• Audio Cleaning Lab

  14 answers, most recent on 3/4/2025

  RE: saving to MPEG 4
  @jamesglynn MP4 is a container. It contains an audio stream and a video stream. Both can have different codecs which might be supported or not be supported. For example, the software might be able to play back the video but not be able to export it
• Movie Studio

  14 answers, most recent on 8/7/2022

  RE: [Solved] Stuttering video when exporting DJI Mini 3 Pro drone footage
  @Meeeeeeeee @johnebaker Hi Boys. I've just PM'ed you both with a working solution. It really turns out that MEP (MMS) really doesn't like working at 29.970 fps. Change both project setting and export to 30fps and most of the juddering goes away.
• Audio Cleaning Lab

  19 answers, most recent on 10/11/2022

  [Solved] How to restore Payback Speed to normal?
  I recorded some songs via microphone and all sounded ok. Then did the usual export (to .MP3). When the MP3s are then played back they seem to be at half speed. Maybe I have accidentally hit some switch? I've tried to find the problem ... can anyone
• Video Pro X

  3 answers, most recent on 8/25/2022

  RE: [Solved] Video Effects Features aren't working
  @Craigster Hi Check the following: The Deactivate effects option you see under the Lightning icon bottom right of program monitor (right click) is not checked.  The drivers for both the Intel iGPU and Radeon GPU are up to date and that the iGPU is
• Movie Studio

  7 answers, most recent on 9/8/2024

  RE: Install issues
  @James-Kinard In addition to @emmrecs comment, from the list it looks like you have installed the trial version of the software, if you are trialling the software, then it is limited in which extra content and export options / video length are
• Video Pro X

  38 answers, most recent on 9/7/2023

  RE: H264 Export Frame Rate of 16.67 Possible?
  @AAProds Hi Al. I just tried this and the exports will only export to designated frame rates from the drop down menu. Ray.
• Movie Studio

  8 answers, most recent on 4/15/2024

  RE: Installation Display Mess on 1920x1080 screen
  @johnebaker John, I will say that the "new" driver seems to have made a big difference to export speeds: previously, H264 was 110%, now 360%, and HEVC is 240% (to SD), all hardware encoding. Good oh! Oh BTW the processor is an i5-8250U.
• Movie Studio

  31 answers, most recent on 8/9/2024

  RE: No Audio in preview after one hour of clip
  As for the comment from @CUBEACE, this was not a screen capture. This was a video export from a Powerpoint presentation. Again, the source video plays properly in windows media player. Also this is a much newer version that V17 that I was using. It
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @Iris-Willis @AAProds @browj2 @Gid Before everyone goes on blaming Magix for not supporting the codec does anyone here even have a photo editing application that could edit this file and and re-export it to another file format? I don't and I use a
• SOUND FORGE

  6 answers, most recent on 6/17/2024

  RE: recording in stereo but wave file plays back in mono.
  @David-Sweeney Please upload screenshots of what you are doing. You can use the arrow icon above the response text box to upload images. I would guess you either record your file as mono or save it as mono. We can see this if we have screenshots of
• Samplitude

  One answer, on 9/5/2024

  Midi files cannot be converted to wave.
  Hello. My name is Mike. 08/16/2024 I purchased Magix Samplitude Music Studio X8. When I started working in the program, I found that midi files are not converted (not exported correctly) to wav. The Wav file is saved, but it turns out to be empty
• Samplitude

  2 answers, most recent on 4/30/2024

  RE: Import Audio Cuts Wave File Short
  I had mixed a voiceover audio project, exported it as a real WAV audio file, and then I imported into my Master CD project. I finally figured out what was happening . . . It's a bit complicated to explain, but after I had imported the mixed file, I
• Video Pro X

  6 answers, most recent on 11/14/2024

  RE: Magix Video Pro X16 project stuck
  @matti-heikkil Hi Assuming there is not a second graphics card installed in the computer, the issue with hanging may be a result of the A10-6700 integrated graphics, the HD8670D, being below the minimum specification for Video Pro X 16 (VPX 16)
• Photostory

  4 answers, most recent on 11/3/2024

  RE: import.
  Hi . . . . Hello support team. I am using Magix deluxe 24 . . . . Please note the forum is not Magix Support, this is an open forum for users of Magix software to help each other with issue, how to's and other elated topics. I assume you mean
• Video Pro X

  58 answers, most recent on 1/21/2024

  RE: Poor result on still image travelling
  @Former user It's interesting that on here to me my 60fps vid seems smoother than his 50fps., I wonder if that's because 60 divides into 30p better than 50 when uploaded? I suspect that is the case as exporting such a project from the editor also
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  MP3 conversion glitches
  I've been using various version of SF to convert to MP3 for years without issue. Usually, I was batch converting files for elearning to 128 kbps MP3s. But recently, I had to batch convert some WAVs for an audiobook. The WAVs all meet the ACX