• Movie Studio

  16 answers, most recent on 12/31/2020

  RE: More MEP Problems
  @martin-brennan Hi Martin. From my perspective if a program once worked on a system but then when re-installed does not work, then something had changed. It should not be the program concerned as it should be exactly as it was and If the hardware
• Photo & Graphic Designer

  3 answers, most recent on 9/30/2021

  Error message exporting to pdf - version 17 of Xara Photo & Graphic
  Internal program error 7724.k.xp.gnI am getting the above error message when trying to export in pdf format. The document is large with the paper size 190 cm x 132 cm.Photo & Graphic Designer version 17 is the software am using.
• Audio Cleaning Lab

  11 answers, most recent on 2/20/2021

  RE: Sound won't play when using Audio Clean Lab, but save file & it plays
  Thanks! I import either .wav or .mp3 files to the Audio Cleaning Lab. My son is a ZOOM expert from work, so I will forward your link to him -- thanks for the heads up as it could help with his work also! Nothing changed in my computer. I used it
• Video Pro X

  23 answers, most recent on 12/23/2020

  RE: Suggestion -- load times -- the splash screen takes over windows
  @Ralph_S @emmrecs @johnebaker Hi Ralph. Have you changed any of the laptops' internals as you have stated it has a 1TB SSD but the Dell specifications page has it showing 256GB. Again the website is stating M.2 PCIe NVMe. If you have changed it,
• Movie Studio

  47 answers, most recent on 12/18/2020

  RE: Windows menu
  @amaethu, @CubeAce Hi . . . . I just tried 'new frame table' and got 'sorry, internal error' . . . . I was told by Magix several years ago that this should only be used for MPG video, using it on other video formats can cause issues. Re the Zoom
• Movie Studio

  47 answers, most recent on 12/18/2020

  RE: Windows menu
  thank you everyone. I am still not clear what to actually do though. And what I keep coming back to is, on my old laptop with the same file and an earlier version of MEP I had no problem with audio sync and I could eventually save my one-hour
• Rescue Your Videotapes!

  2 answers, most recent on 12/17/2020

  RE: Changed computer and trying to reactive
  @kevin-belisle Hi Kevin and welcome to the user to user support forums. Sorry for the late reply, I assumed someone would reply to you sooner. First, this is a user only forum. There are no Magix staff here to answer questions. Second, the users
• ACID

  17 answers, most recent on 12/15/2020

  RE: ACID Pro 10 hiccups
  A więc zrobić czekania na następną aktualizację. Ale przeczytałem w innym poście, że Acid może nawet nie być w tej chwili pracowany z powodu Covid. Sam rozwiązuję problemy i sprawiam, że wszystko działa i staram się innym pomóc, aby nie
• Movie Studio

  4 answers, most recent on 12/15/2020

  Internal Error on statup
  Hey. when I start my program I get this error: Sorry, Internal Error!No project info in deleteUndoProjekt The program does not run properly, audio and video do not match.the program crashes every time i try to edit in a little video. in the Error
• Movie Studio

  272 answers, most recent on 4/1/2021

  RE: Movie Edit Pro 2021 is out - New features
  @johnebaker Unfortunately this video (as with several others in this project) is not my own and I have no information about how it was created or any subsequent processing before I obtained it. My D: drive is an internal SATA HDD. It is 66% full but
• Movie Studio

  272 answers, most recent on 4/1/2021

  RE: Movie Edit Pro 2021 is out - New features
  @SevCardy Hi Thanks for the MediaInfo data - nothing stands out as being odd with the video, however it raises a few new questions Is this an original recording - screen recording perhaps? - or has the original been processed with FFMPEG to mp4
• Music Maker

  5 answers, most recent on 12/12/2020

  RE: Purchased Premium 2021 edition downloaded it will not work on my compu
  @David-Sisk Hi Assuming you are using the internal sound chipset of the HP check that you have the original HP audio drivers installed. In the Audio Midi tab checked the Advanced settings (arrowed blue below) are similar to the ones shown below in
• SOUND FORGE

  One answer, on 12/10/2020

  RE: Getting the turntable sound into the software AND speakers
  You are not stating enough information to hypothesize a reason or solution. Are you stating there is a significant indication of audio input in the record meters? Have you tried initiating record, then playback to confirm the audio is in fact
• Xara Designer Pro

  2 answers, most recent on 12/8/2020

  RE: Publishing multiple pages
  @Barry-Phillips Hi Assuming you create(d) the whole site in one project, ie all 70 pages, then yes it will publish them. However you may only see one HTML file - index.html the rest of the pages are there, just not as individual HTML files as shown
• Video Pro X

  16 answers, most recent on 12/7/2020

  RE: Second monitor arrangement NOT ideal
  @CubeAce Hi Ray Whether the iGPU is routed to the external connecter/HDMI port depends a lot on whether the manufacturer disables the iGPU permanently or not. If you have a monitor or headless ghost connected to the external or HDMI port and the
• Movie Studio

  11 answers, most recent on 12/6/2020

  RE: Intros and outros
  @Steve-McClelland Hi Steve. I'm not sure you are going to like this answer as your system was top notch in its day but is now old in computer terms. First the Intel inboard GPU is not supported in the latest version of MEP and although the nvidia
• Movie Studio

  25 answers, most recent on 12/5/2020

  RE: Shaky Playback
  @Tracy-Thorsen Hi Tracy. So my five to one shot for female was on the money 😀. As per John EBs' suggestion earlier you could try converting one of the problem files with the free Handbrake program and then see if it plays OK within MEP. It should
• Movie Studio

  28 answers, most recent on 12/8/2020

  RE: recommended processors, RAM, etc
  @Robert-Johnson Hi Robert. A lot comes down to how individual video editing packages work. Your companies engineering folks may not have been completely wrong if their experiences were different. Some editing packages place more emphasis on the
• Photostory

  10 answers, most recent on 2/19/2024

  RE: Photostory deluxe
  @William-Gandera Hi I assume you are trying import an image, or image sequence that is in a HEIF file. HEIF is a container file format, and can contain still images and image sequences that are coded in different formats, it is most likely that the
• Movie Studio

  272 answers, most recent on 4/1/2021

  RE: Movie Edit Pro 2021 is out - New features
  @Scenestealer Hi Peteer . . . .John - my guess is that you have the Intel GPU selected in the Program Settings> Display>Video Mode . . . . That is correct - my video tend to be mixes of video and images and using the RTX over the UHD does not
• Movie Studio

  28 answers, most recent on 12/8/2020

  RE: recommended processors, RAM, etc
  @Robert-Johnson Hi Robert and welcome to the Movie Edit Pro user to user forums. The minimum specs page can be found here. Bear in mind they are minimum specs and you asked that MEP play smoothly. All that apart my recommendations would be at least
• SOUND FORGE

  11 answers, most recent on 8/6/2025

  RE: Sound Forge opening multiple instances instead of multiple windows!
  This fix doesn't appear to be available any longer in Vegas 18 - any other suggestions to make the multiple instances of loading Soundforge stop? It's really difficult when I'm doing multiple edits/processes. "Force Single Instance behavior" is no
• Web Designer

  6 answers, most recent on 12/4/2020

  embed video
  I am trying to add a video to a page and have it start automatically.when I drag the video onto a place holder in the template I purchased it gives the following error:Internal Program Error 1117.k.pl.ltXara Web Designer Premium 17.1.0.60486  DL x64
• Web Designer

  6 answers, most recent on 12/8/2020

  RE: cannot find my new website
  Thanks John EB I did use the internal loader and the page is exactly as your is depicted. It has been nearly 2 weeks and I am losing it.