Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Samplitude
3 answers, most recent on 5/2/2021
RE: Samplitude Suite Won't Activate

@crovo3 Hello, Welcome This is a public user to user forum, there are no Magix employees here. We cant give you a serial number. Please go to the Samplitude forum with your enquiry here You can also contact sales@magix.net for further assistance

Photostory
5 answers, most recent on 5/1/2021
RE: New purchase vs Upgrade

@chris050956 Hi I would query this with Magix sales - email to infoservice@magix.net . . . . a new user would get a better price than existing customer . . . . They are not - you would be getting the Panoramic Studio sotware, whether you want it or

Video Pro X
2 answers, most recent on 4/28/2021
RE: I keep trying to buy updates for 1 year.

@William-Ritter Hi William and welcome to the user to user forums. Try contacting Magix via sales@magix.net as there are no staff on the forums to help you out. You should get a reply within a few days if not sooner. First an automated one, then one

Off topic
One answer, on 4/27/2021
[Closed] No se puede instalar Suite Vegas Pro 18

Cuando inicia el paquete de instalación se pausa y no sale de ahí. Tengo un Windows 10 - 64 bits y ya intente todas las soluciones que me da microsoft y no se soluciona el problema

ACID
2 answers, most recent on 4/21/2021
RE: MAGIX ACID Music Studio 11 registration with product key

I called guitar center before coming here. They were nice but not too much help. I will call their sales people tomorrow.

Video Pro X
One answer, on 4/21/2021
RE: registration

@Tony-Delacruz Hi Tony. This is purely a user forum. You need to contact sales@magix.net with the details of your purchase. Do not do that here as it is a public forum where no personal details should be shown. Ray.

Other products
One answer, on 4/20/2021
RE: Products purchased not showing after email changed

@Ronald-Burnham Hi Email Sales at: infoservice@magix.net regarding the change of email address and the issue you are having. John EBForum Moderator

Movie Studio
One answer, on 4/14/2021
RE: Transfer License to a New Computer

@donald-s8671 Hi Donald. You should try contacting magix via the sales@magix.net email address but Movie Edit Pro 14 will not work well if at all under Windows 10. Ray.

Video Pro X
9 answers, most recent on 4/12/2021
RE: AVC Intra-Codec Activation

I sent an email to sales@magix.net and just got an automated response, which is a no response. In the past I would be able to send tech support an email and open a ticket, but I can no longer find that page. I'm stuck for now and don't know what to

Other products
8 answers, most recent on 8/26/2023
RE: Updates

@Michael-Alley Hi, Photo Manager does not come under the Update Service and never has, as far as I know. However, on the sales page, the "i" shows up beside Upgrade and clicking on it show the small Update Service message with a link to the Update

Other products
8 answers, most recent on 8/26/2023
RE: Updates

Hello Jeff. Thankyou for responding. --------------------------------------------------- Fra: MichaelSendt: 10. september 2020 11:08Til: MAGIX Sales Department <sales@magix.net>Emne: Re: Ihre Anfrage an den Kundendienst Hello again, I have had

Movie Studio
One answer, on 4/7/2021
RE: Upgrade

@Pertti-Reiman Hi, and welcome. This is a user to user forum only. Your best bet is to contact sales@magix.net and discuss it with magix sales staff. Ray.

Video Easy
7 answers, most recent on 4/6/2021
RE: Error -6

@PATIENT-X Hi Stephen. I can only find it for sale in the USA direct from Magix for the USA only via Amazon. Ray.

Video Easy
7 answers, most recent on 4/6/2021
RE: Error -6

@AMIT-KALRA Hi and welcome to the user to user forums. It is unlikely that any video editing program that was scripted for Windows 7 will now run on Windows 10 and at the present moment the newer version is not currently officially on sale at the

SOUND FORGE
One answer, on 4/6/2021
I bought Sound Forge 15 as a pre sale . I have not receive any link

I bought Sound Forge Pro 15 as a pre sale on Feb 18 2021 at 1:45 pm. My order number is Removed by Moderator. Your company said the they were going to send me, when the product were ready , and email with the link for downloading the program. I have

Photo & Graphic Designer
14 answers, most recent on 4/9/2021
RE: Animation

@Brian-Bennett Hi What is driving the point of sale screens? Were the Flash animations being displayed in a web browser, possibly set to Kiosk mode, or special software, and does it support video? John EB

Photo & Graphic Designer
14 answers, most recent on 4/9/2021
RE: Animation

Thanks John, I used to use animation to create simple graphics for point of sale screens in our store. Pretty simple stuff, images blending from one product image to another, opening hours image etc.

Music Maker
3 answers, most recent on 4/1/2021
Trying to get purchased instruments and loops to work

Hi, after my previous issue of new Instruments not showing for sale in the Store, I took advice from a moderator and went to Producer Planet. I bought two packs and I've downloaded and unzipped them. I'm a bit of a rookie with the next bit. I can

Movie Studio
4 answers, most recent on 3/30/2021
RE: error#24

@ericlnz Hi But can the previous owner deregister the software on his Magix account?.................... As my link states " The seller is obliged to report the sale to us and to delete the registration of the product from his account"