• Other products

  28 answers, most recent on 12/19/2021

  RE: Windows Software to import Video with a Canopus ADVC110
  @Jeff-Reed Hi Jeff. Have you updated the drivers for your Canopus ADVC110? If not, try going here first. Ray.  
• Movie Studio

  7 answers, most recent on 12/4/2021

  RE: Strange behaviours identified and possibly some bugs.
  Hello, thank you for the answer. I made a video showing problem the first 3 problems before you responded, have I had a feeling I was going to need it."This is normal - click the appropriate object on the timeline instead."I see that the solution
• Movie Studio

  7 answers, most recent on 12/4/2021

  RE: Strange behaviours identified and possibly some bugs.
  @FernandoBadler Hi and welcome to the forum . . . . Alas, to be fair, I'm new to Movie Edit . . . . Have you come from a program where the track order is reversed and 'appears to be' in proper order ie the background track is the lowest and
• Movie Studio

  32 answers, most recent on 12/7/2021

  RE: video capture issue, program or capture device
  @mark-perry On my DVD recorder no such problems exist I assume by this you mean you have copied the VHS to a DVD, then transferred that to your laptop. Try capturing your tape with MEP from your DVD recorder (VHS playback only, of course, don't use
• Movie Studio

  6 answers, most recent on 12/2/2021

  RE: Freezing
  @tti323i Hi The computer spec you have posted is incomplete - the  i7-5820K  does not have an integrated graphics processor, what is the make /model of the graphics card in the computer, hard drive size(s) and free space, Windows version and build
• Movie Studio

  51 answers, most recent on 1/4/2023

  RE: program MAGIX MOVIE EDIT PRO Premium 2022 freezes
  @miro-pivar Hi and welcome to the forum. From the MediaInfo data you have posted it looks like you are using standard XAVC encoded video from a Sony camera - the program should have no issues with this video. We need more information: Computer
• Movie Studio

  13 answers, most recent on 1/22/2022

  RE: Installing and activating add-on programs
  @allaa-Azawi Hi What is the make/model of the camera? John EB
• Video Pro X

  11 answers, most recent on 12/7/2021

  RE: Video Pro X13, Realtek Audio, not enough memory, also freezes on exi
  @montygew Hi We need more information: . . . . I have Video Pro X6 which worked ok . . . Was this on the same laptop? Computer specification and program version, see this topic for what is required and please quote processor and graphics card
• Movie Studio

  4 answers, most recent on 12/1/2021

  RE: Program malfunction
  @John-Bromley Hi We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile
• Movie Studio

  3 answers, most recent on 11/30/2021

  RE: Recording from VHS tape
  @O.DeC.1 Hi Do you have a USB video capture device/dongle as shown below? If not, you need one to connect the VCR video and audio outputs to the converter which is used by Movie Edit Pro (MEP). The make/model does not have to be a Magix dongle,
• Movie Studio

  38 answers, most recent on 12/17/2021

  RE: patches
  @choplife Hi. You have to look up the model of Intel processor listed in the computers build spec sheet at the Intel ark website where it will tell you whether it has an inboard chip or not and what version. If you only run one monitor you may need
• Movie Studio

  5 answers, most recent on 12/20/2021

  RE: transitions
  @erie_gr Hi We need more information:- When you say they do not work - do you mean: when you drag one to the joint between two objects, video and/or image, it is not appliedor  when you playback the clips with the transitions, they are not applied
• Movie Studio

  26 answers, most recent on 11/30/2021

  RE: MOV files play incorrectly; negative video image
  @William-Harden Hi From the video clip, which appears to be showing the preview image building up to what it should look like, and assuming this is 4K video from the iPhone XS, it looks like the AMD RX490 is struggling to render the preview when
• Movie Studio

  38 answers, most recent on 12/17/2021

  RE: patches
  @choplife Hi We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile
• Movie Studio

  14 answers, most recent on 12/2/2021

  RE: vcruntime_140.dll
  @pdilly1980 Hi As the re-install of the C++ redistributables apparently has failed, we need more information and system checks: Computer specification and program version, see this topic for what is required and please quote processor and graphics
• Movie Studio

  18 answers, most recent on 11/29/2021

  RE: Digitised 8mm film export video issue
  @personal2 Hi We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile
• Video Pro X

  29 answers, most recent on 12/12/2021

  RE: Unable to Exit or Terminate ProX 13
  @tpolakov Hi . . . . one is an Intel notebook with integrated graphics - this one has the issue . . . . What is the computer specification? See this topic for what is required and please quote processor and graphics card make/model in full - I
• Video Pro X

  29 answers, most recent on 12/12/2021

  RE: Unable to Exit or Terminate ProX 13
  @tpolakov Hi . . . . one is an Intel notebook with integrated graphics - this one has the issue . . . . What is the computer specification? See this topic for what is required and please quote processor and graphics card make/model in full - I would
• Movie Studio

  26 answers, most recent on 11/30/2021

  RE: MOV files play incorrectly; negative video image
  @William-Harden Hi We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile
• Movie Studio

  3 answers, most recent on 11/27/2021

  RE: Program keeps crashing
  @Tadeusz-Sadowski Hi and welcome to the forum We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this
• Video Pro X

  21 answers, most recent on 11/28/2021

  RE: Playback delay
  @mitrofan Welcome to the Magix user to user forums. Unfortunately, your first post here could be seen as a rant, something which is not allowed by the Community rules. Please do not post in this manner again. If you want the help of other users
• Movie Studio

  18 answers, most recent on 11/29/2021

  RE: MP4 playback in VLC problem
  @rob-osborne Hi and welcome to the forum Which version of Movie Edit Pro are you using? Which export preset did you use - a screenshot of the export dialog would help? It would also help if you put your computer specification in you profile
• Movie Studio

  18 answers, most recent on 11/29/2021

  RE: MP4 playback in VLC problem
  @rob-osborne Hi and welcome to the forum Which version of Movie Edit Pro are you using? Which export preset did you use - a screenshot of the export dialog would help? It would also help if you put your computer specification in you profile
• Movie Studio

  16 answers, most recent on 11/26/2021

  RE: Magix Reboots itself at random
  @MarioA-WendorfIV Hi and welcome to the forum. We do need more information as you have discerned: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I