• Off topic

  23 answers, most recent on 3/16/2018

  RE: Getting thrown out of Forum after posting a comment
  Hi Kami Your browser also has the remember the login information, if you told it not to remember the first time you logged into the forum then you need to reverse the decision, depending on which browser you are using, the method is
• Off topic

  23 answers, most recent on 3/16/2018

  RE: Getting thrown out of Forum after posting a comment
  Hi Kami Your browser also has the remember the login information, if you told it not to remember the first time you logged into the forum then you need to reverse the decision, depending on which browser you are using, the method is
• ACID

  One answer, on 7/23/2017

  RE: Creating profile on AcidPlanet.com is impossible, Magix offers no help
  Hi To answer your points: Registration email is working as you can see below - try again, also check your ISP's spam filters are not blocking the emails.  No comment  Using an email address is becoming the standard form of login name for ensuring
• ACID

  One answer, on 7/23/2017

  Creating profile on AcidPlanet.com is impossible, Magix offers no help
  1.) The email to follow the steps to register never arrives no matter what email I use even my correctly registered Magix email. (https://www.acidplanet.com/myplanet/register.asp)2.) The security certificate for www.acidplanet.com entry from
• Web Designer

  7 answers, most recent on 12/20/2017

  RE: Viewing my site with Chrome
  Hi I agreee with Jeff - Flash is the problem. Flash in Chrome has been effectively blocked since Dec 2016, however, in addition to this, there is also an additional issue in that the Flash based site will not be viewable on most mobile devices due
• Music Maker

  11 answers, most recent on 7/9/2017

  RE: Change the chords or key in the music maker jam app for Android
  Hello, thank you for the wonderful Android app, I love it, however, I am unable to change key, as the user in the first post mentioned. Also the solution described in the second post I cannot find. Maybe the interface has changed since then? Where
• Photostory

  8 answers, most recent on 7/12/2017

  Version 16.1.4.32 update
  Sad that simple things have not been addressed in this update, like saving your own effects and more image sorting options. Instead all the effort has been put into over the top effect and sounds most of which you have to pay extra for. I'm not
• Music Maker

  3 answers, most recent on 12/26/2018

  Need help retrieving an acc.
  Soo I made an acc a few years ago and Im trying to log back in but I dont remember the password. When I press the "forgot your login" button, It says that "that username doesnt exist" but when I try to make a new acc with my email it says "that
• Movie Studio

  22 answers, most recent on 1/19/2019

  RE: Movie Edit Pro crashes every time I open it
  Hi Try the following: With Movie Edit pro (MEP) closed, use Windows Explorer to locate the file videodeluxe.ini - if you accepted the default installation locations it should be located in this
• Movie Studio

  3 answers, most recent on 6/2/2017

  RE: New install crashes on startup
  Hi The crashing DLL is associated with the Online capabilities of Movie Edit Pro (MEP), in this case it is probably trying to access the news server to check for the latest news, which has been known to cause issues. With MEP closed, use Windows
• Movie Studio

  2 answers, most recent on 5/17/2017

  RE: Problems brning DVD's
  Hi . . . . the program doesn't recognise my DVD burners . . . . This is a common problem with older versions of Movie Edit Pro. You need to update the Burn routines with the latest version available here - you will need to login using your email
• Movie Studio

  12 answers, most recent on 4/24/2020

  RE: [Closed] Movie Edit Pro - Need to Download and Re-Install
  Which part of "All the posters in this forum are, almost invariably, fellow-users, NOT Magix employees. To rant at us serves no purpose other than to raise your stress-levels" do you NOT understand. Why don't you simply answer the questions
• Movie Studio

  12 answers, most recent on 4/24/2020

  RE: [Closed] Movie Edit Pro - Need to Download and Re-Install
  Hi . . . . I probably won't purchase another product from you after this. . . . . This is a user forum, provided by Magix for users to help each other, not Magix support. . . . . I forgot to register the serial number on my account . . . . I thought
• Movie Studio

  19 answers, most recent on 7/13/2019

  RE: [Closed] Deactivate/Activate
  Hi @ LittleTyke . . . . Magix are rather cagey about the deactivation/reactivation process, as if they'd really prefer customers to buy more licences instead . . . . There is nothing unusual or cagey about the activation process - the licencing of
• Music Maker

  One answer, on 3/25/2017

  RE: re-register???
  Hi . . . . after 3 years, its asking me to re-register . . . Is this after updating to Windows 10? If so then try re-installing using this procedure - at step 12, you can download your registered software at magix.com, click the My Account icon top
• Music Maker

  7 answers, most recent on 3/21/2017

  RE: How to upload to YouTube? Connect account?
  Hi You need to set up the account details for Youtube - see under Share, Manage login details . . . before the links become live To avoid other issues please read this article - in particular the note, referring to Youtube, approximately half way
• Movie Studio

  One answer, on 3/21/2017

  RE: Uploading to the wrong You Tube Account
  Hi Your MEP is missing several patches - the latest version patch is 15.0.0.107. I would suggest you update first, then check the upload again. To manage your account details select File, Online, Manage your login details . . . then in the Services
• Music Maker

  7 answers, most recent on 3/21/2017

  RE: How to upload to YouTube? Connect account?
  Hi You need to set up the account details for Youtube - see under Share, Manage login details . . . before the links become live To avoid other issues please read this article - in particular the note, referring to Youtube, approximately half way
• Music Maker

  7 answers, most recent on 3/21/2017

  RE: How to upload to YouTube? Connect account?
  Hi You need to set up the account details for Youtube - see under Share, Manage login details . . . before the links become live To avoid other issues please read this article - in particular the note, referring to Youtube, approximately half way
• Music Maker

  One answer, on 2/24/2017

  RE: change your e mail adderess
  Hi Click the your profile icon at the top of the page and select Settings from the left side. There you can change your email address. You may also have to change the address on magix.com as well: Browse to magix.com and click the b icon top right
• Other products

  One answer, on 2/22/2017

  RE: SL4 not registering correctly
  Hi Doug, Try the online registration again. If it doesn't work for you, then you can do the offline registration: Click Activate program offline then click "Activate Offline" and Open Form... It will show you a form with a Computer ID. Keep that
• Movie Studio

  4 answers, most recent on 2/20/2017

  RE: Problemi aggiornamento Magix 2017 Plus Update 16.0.3.64 Codec MP4
  Hi . . . . I did upgrade to 16.0.3.64 . . . .mp4 codec has been disabled. 2) Add-ons are scorparsi with the inability to download them also removing the Check "Hide additional conponemnti" and 3) also trying to download it in the FAQ pach 16.0.3.64
• Music Maker

  3 answers, most recent on 10/7/2020

  RE: lost my serial number
  Hi Browse to the magix.com website, click the My Account icon top right of the homepage and login in with the email address and password you registered the software with. On the next page click My Products - there you will see you registered
• MAGIX

  5 answers, most recent on 5/25/2017

  RE: Today we have changed the login-process
  I have had to change my login details. My magix webpages are inaccessible and my nickname which I have always used has been denied as not available. I have been a member for many years and my login status does not reflect that.