Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

If you had registered your product, go to Magix Technical support then Login and locate your product to download or contact support with proof of purchase and explain your problem. http://www.magix.com/us/support/ Hope above answer will be

Web Designer

2 answers, most recent on 8/16/2016

RE: Verify Website to Google

This what Magix sent me and it worked. I was going to do what you said if they did not answer my above question. Download the file and then manually upload it to your FTP. Login to www.magix-online.com and open your Web FTP in there. Here open

Web Designer

7 answers, most recent on 8/8/2016

RE: FTP cannot be selected from the assignment dropdown list

This what Magix support said to do:You purchased a domain from www.magix-online.com. Unfortunately you do not have a hosting there yet so please set up at least the free hosting from

Music Maker

3 answers, most recent on 7/27/2016

RE: How do I create a Support Request to MAGIX Customer Service.

Go to the Support page, click on Technical support, Magix Login, personal service area, then login. I presume that you already have registered with Magix as you should have done before or after purchasing. If not, then your will have to create an

Rescue Your Videotapes!

2 answers, most recent on 7/19/2016

RE: Old Software

Hi Browse to Magix.com and log in using the My Account button and your forum login details Select the My Products page this will take you to your registered software - the download link may be there - if not then the version you have

Web Designer

4 answers, most recent on 6/11/2016

RE: Publish web site / replacing for new template

Hi Yuri, It would be best to login using the Xara Online Control Centre and delete eveything or you would end up with many files sitting there that are not used or required. Trying to delete them later would be messy. Do you know how to do this.?

Off topic

One answer, on 5/30/2016

RE: loss my serial number

HI If you have previously registered the software you can find your serial number by browsing to magix.com. Click the My Account icon top right of the homepage and login with your email address and password. Click the My Products link

Movie Studio

16 answers, most recent on 6/25/2016

RE: MAGIX is CRITICISED.

Hi Anirban, I wouldn't worry about it. Further to what Yvon-Robert mentioned, the article is quite biased and is based on reviews by others by someone who never tried the products. Look at the comments. He says that "for beginners, if Adobe

Movie Studio

2 answers, most recent on 5/26/2016

Is movie edit pro 17 plus planning on fixing the youtube logging in problem?

It appears that since Youtube was taken over by google, I can no longer upload a video using the export "upload to internet" feature. I spent hours last night trying different user id's and passwords, no luck at all. I then started getting

Music Maker

One answer, on 5/19/2016

RE: when i record track 1 is recorded on track 2 and so on i have an sound blaster x-fi sound card and have set up it to record just the input selected and it still records what you hear on every track no tack separation

Hi See this FAQ to see if it helps. You may need to login to see this. John EB

Music Maker

One answer, on 5/18/2016

Facebook login,

When i started using the app, i logged in with facebook. Ive purchased dozens of packs. When i bought the pc version, i registered under my yahoo email account. How can i use the packs i bought in the app on the pc without repurchasing?

Other products

One answer, on 5/15/2016

magix photo manager 16 deluxe vs slideshow maker 2 and ".PNG" files

I just installed Photo Manager 16 deluxe. It won't display ".PNG" files! ALL my other software does, including Magix Slideshow Maker 2. What gives?!? I apologize but I also posted this question in the Q&A option from my login page. I'm new

Rescue Your Videotapes!

23 answers, most recent on 10/14/2020

RE: Magix Rescue Your Video Tapes doesn't recognise VCR

Hi I suspect the issue is with the drivers for the USB video converter, ie 64 bit drivers have been installed when you require 32 bit drivers for RYVT to recognise the converter. Assuming you are using the Magix USB video converter than you

Music Maker

6 answers, most recent on 5/10/2016

RE: Music maker 2016 premium

It looks like a newer version. I actually have MMM2016 Live, which is a flavour of Premium that came out first. There were similar problems to what you described prior to the version that I have. Did you buy the program or are you using the

Music Maker

4 answers, most recent on 3/15/2016

RE: Is there a 'right' place to unpack/save VSTs?

Hi Nick .. . . . I am wondering if he has set it so Program Data cannot be accessed . . . . It is possible that he set you up with a normal user account instead of having an administrator account. Unless you know the administrator login and

Music Maker

One answer, on 3/2/2016

RE: Why doesn't my serial number work?

Hi . . . . I've never activated this product before . . . . That is one of the problems: until you register the product - normally on first start up - the serial number is not registered at Magix. the only download version

Other products

12 answers, most recent on 3/1/2016

RE: Magix Online Album Help

Please re-read the messages below. You didn't reply to my question about whether or not you are logging in with the proper account. I think that you used a different un/pw to set up the album. You say that you can't access the album, but that

Movie Studio

4 answers, most recent on 2/26/2016

RE: Suggestings for getting HEVC to work?

Hi . . . . . There used to be a "cleaner" that a person could run to clear the Registry. Is that still available? . . . . The Magix Cleaner tool is available here - you wil need to login using your emal address and password. Also see this

Movie Studio

3 answers, most recent on 2/16/2016

Importing MP4 cannot be read? Movie edit pro 15

"The file format of E:\DCIM\100GOPRO\GOPRO004.MP4 Cannot be read! Please make sure that the drive is not full or write_protected. If you do not have the authorization to write or read from } this path, please contact the

Video Easy

2 answers, most recent on 2/11/2016

RE: I HAVE NOT YET RECEIVED AN ANSWER TO MY QUERY ON VIDEO EASY HD BURNING FACILITY

Hi . . . . when I select the burn to disc facility a message appears stating that programme requires the DLLAV32.DLL version 6.1.124 or higher. . . . . Try updating the Burn routines available here. You will need to login using your email

Music Maker

One answer, on 1/18/2016

Can't seem to link Youtube with Magix Music Maker 2016

I've created a handful of songs on MAGIX and want to post them on my Youtube channel to share with my friends, but everytime i go to Publish online the Share to Youtube option is greyed out. I've even gone under manage login details and entered my

Off topic

One answer, on 1/15/2016

RE: i have the cd for the program but i lost the serial number what should i do do, i have the 2014

Hi Browse to the Magix website - magix.com - click the My Account icon top right (the head and shoulders symbol). Login with your email address and password Select My Products - this will take you to the page with your registerd product(s),

Video Easy

One answer, on 1/8/2016

RE: Video easy 5 on windows 10

Hi Try updating the burn routines available here. Note you may haev to login with your email address and password. If that fails - . . . . Video easy 5 on windows 10 . . . . Was this installed directly onto Windows 10 or was it previously

Other products

6 answers, most recent on 1/2/2016

RE: Cannot connect to VHS recorder

Hi Gary Browse to the magix.com website. Click the My Account icon top right Login using your email address and password. Then select My Products This will take to a page with your registered procucts, serial number and a download