Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Hi I suspect the issue is with the drivers for the USB video converter, ie 64 bit drivers have been installed when you require 32 bit drivers for RYVT to recognise the converter. Assuming you are using the Magix USB video converter than you

Music Maker

6 answers, most recent on 5/10/2016

RE: Music maker 2016 premium

It looks like a newer version. I actually have MMM2016 Live, which is a flavour of Premium that came out first. There were similar problems to what you described prior to the version that I have. Did you buy the program or are you using the

Music Maker

4 answers, most recent on 3/15/2016

RE: Is there a 'right' place to unpack/save VSTs?

Hi Nick .. . . . I am wondering if he has set it so Program Data cannot be accessed . . . . It is possible that he set you up with a normal user account instead of having an administrator account. Unless you know the administrator login and

Music Maker

One answer, on 3/2/2016

RE: Why doesn't my serial number work?

Hi . . . . I've never activated this product before . . . . That is one of the problems: until you register the product - normally on first start up - the serial number is not registered at Magix. the only download version

Other products

12 answers, most recent on 3/1/2016

RE: Magix Online Album Help

Please re-read the messages below. You didn't reply to my question about whether or not you are logging in with the proper account. I think that you used a different un/pw to set up the album. You say that you can't access the album, but that

Movie Studio

4 answers, most recent on 2/26/2016

RE: Suggestings for getting HEVC to work?

Hi . . . . . There used to be a "cleaner" that a person could run to clear the Registry. Is that still available? . . . . The Magix Cleaner tool is available here - you wil need to login using your emal address and password. Also see this

Movie Studio

3 answers, most recent on 2/16/2016

Importing MP4 cannot be read? Movie edit pro 15

"The file format of E:\DCIM\100GOPRO\GOPRO004.MP4 Cannot be read! Please make sure that the drive is not full or write_protected. If you do not have the authorization to write or read from } this path, please contact the

Video Easy

2 answers, most recent on 2/11/2016

RE: I HAVE NOT YET RECEIVED AN ANSWER TO MY QUERY ON VIDEO EASY HD BURNING FACILITY

Hi . . . . when I select the burn to disc facility a message appears stating that programme requires the DLLAV32.DLL version 6.1.124 or higher. . . . . Try updating the Burn routines available here. You will need to login using your email

Music Maker

One answer, on 1/18/2016

Can't seem to link Youtube with Magix Music Maker 2016

I've created a handful of songs on MAGIX and want to post them on my Youtube channel to share with my friends, but everytime i go to Publish online the Share to Youtube option is greyed out. I've even gone under manage login details and entered my

Off topic

One answer, on 1/15/2016

RE: i have the cd for the program but i lost the serial number what should i do do, i have the 2014

Hi Browse to the Magix website - magix.com - click the My Account icon top right (the head and shoulders symbol). Login with your email address and password Select My Products - this will take you to the page with your registerd product(s),

Video Easy

One answer, on 1/8/2016

RE: Video easy 5 on windows 10

Hi Try updating the burn routines available here. Note you may haev to login with your email address and password. If that fails - . . . . Video easy 5 on windows 10 . . . . Was this installed directly onto Windows 10 or was it previously

Other products

6 answers, most recent on 1/2/2016

RE: Cannot connect to VHS recorder

Hi Gary Browse to the magix.com website. Click the My Account icon top right Login using your email address and password. Then select My Products This will take to a page with your registered procucts, serial number and a download

Music Maker

One answer, on 12/17/2015

RE: hey so im getting a new laptop and im wondering if theres any way to transfer this file to the new one, because i dont have my disc and the activation code no more so im wondering if i can use a usb or something

Hi Assuming you registered Music Maker - you can retrieve the download and your serial number from the Magix website - magix.com Click the login icon top right of the home page, enter your email address and password you registred the software

Movie Studio

12 answers, most recent on 12/19/2015

RE: Problem burning CD with Movie Edit pro 2015

Hi Thanks for the log file. The clock setting on your computer appears to be way out - it appears to have stepped back over 10 years ! The error 16 is occurring before any video gets rendered therefore there are three possibilities: The

Rescue Your Videotapes!

3 answers, most recent on 12/5/2015

RE: Rescue my video tapes will not start

Hi Assuming the program will start but crashes when you insert the USB device - try updating the USB device drivers from here. You may have to login using your email address and password that you registered the software with. HTH John EB

Movie Studio

9 answers, most recent on 10/23/2017

RE: AVCHD video (.MTS) audio import problem

I had the same problem. It can be a result of 2 root causses: 1. A problem of downloading the package - firewall, antivirus, wrong explorer security definitions, service wihich is not running. - stop the firewall and disable anti Virus -

Photostory

One answer, on 11/28/2015

RE: I have tried to deactivate Photostory 2016

Hi . . . . so can you please reset the program so i can use . . . . We can not do this - this is a user forum not Magix support. The problem you are having is a Windows 10 issue. However you can do the following: Browse to the Magix

Music Maker

8 answers, most recent on 11/26/2015

RE: In music maker when I press play nothing happens. I have win 10 installed

Hi . . . . Bonnier's publication's finnish version "Kotimikro 17/2015" on page 44 . . . . I presume this is a Finnish magazine for all things digital. . . . . I even registered my version to be able using it after the trial period.

Music Maker

8 answers, most recent on 11/26/2015

RE: In music maker when I press play nothing happens. I have win 10 installed

Hi . . . . Bonnier's publication's finnish version "Kotimikro 17/2015" on page 44 . . . . I presume this is a Finnish magazine for all things digital. . . . . I even registered my version to be able using it after the trial period. . . .

Music Maker

4 answers, most recent on 11/2/2015

RE: Upgrade to the premium version

Good addition John, I'm new and forgot about the Support login page to create a Support ticket :) Need to do a few of those myself I think....... I just got the 2016 Live (is that considered premium this year?) and have a few questions issues

Music Maker

4 answers, most recent on 11/2/2015

RE: Upgrade to the premium version

Hi, Further to what Greg said, I suggest that you login to Support and raise a request for an upgrade price from 2015 Basic to 2016 Premium. Remember, 2016 is now out.

Movie Studio

One answer, on 10/30/2015

RE: How do I reinstall my magix program. I have movie maker 2015 plus

Hi Browse to magix.com, click the My Account icon top right of the home page Login using the email address and password you registerd the software with. Select My products You should now see the download links, serial number and

Other products

3 answers, most recent on 10/12/2015

RE: Magix Online Photo / Video Album Performance?

Hi, The price of 1.99/month includes one domain with 5 email addresses, the Online album, and some other stuff as you can see on the website. Each year, you will be advised that you will be charged for the next year or you have to advise Magix

Audio Cleaning Lab

2 answers, most recent on 9/23/2015

RE: ACL 2005 Deluxe compatibility

Hi Try updating the Burn routines available here You will need to login using the email address and password you used to register the software. HTH John EB