Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Hi Browse to the Magix website - magix.com - click the My Account icon top right (the head and shoulders symbol). Login with your email address and password Select My Products - this will take you to the page with your registerd product(s),

Video Easy

One answer, on 1/8/2016

RE: Video easy 5 on windows 10

Hi Try updating the burn routines available here. Note you may haev to login with your email address and password. If that fails - . . . . Video easy 5 on windows 10 . . . . Was this installed directly onto Windows 10 or was it previously

Other products

6 answers, most recent on 1/2/2016

RE: Cannot connect to VHS recorder

Hi Gary Browse to the magix.com website. Click the My Account icon top right Login using your email address and password. Then select My Products This will take to a page with your registered procucts, serial number and a download

Music Maker

One answer, on 12/17/2015

RE: hey so im getting a new laptop and im wondering if theres any way to transfer this file to the new one, because i dont have my disc and the activation code no more so im wondering if i can use a usb or something

Hi Assuming you registered Music Maker - you can retrieve the download and your serial number from the Magix website - magix.com Click the login icon top right of the home page, enter your email address and password you registred the software

Movie Studio

12 answers, most recent on 12/19/2015

RE: Problem burning CD with Movie Edit pro 2015

Hi Thanks for the log file. The clock setting on your computer appears to be way out - it appears to have stepped back over 10 years ! The error 16 is occurring before any video gets rendered therefore there are three possibilities: The

Rescue Your Videotapes!

3 answers, most recent on 12/5/2015

RE: Rescue my video tapes will not start

Hi Assuming the program will start but crashes when you insert the USB device - try updating the USB device drivers from here. You may have to login using your email address and password that you registered the software with. HTH John EB

Movie Studio

9 answers, most recent on 10/23/2017

RE: AVCHD video (.MTS) audio import problem

I had the same problem. It can be a result of 2 root causses: 1. A problem of downloading the package - firewall, antivirus, wrong explorer security definitions, service wihich is not running. - stop the firewall and disable anti Virus -

Photostory

One answer, on 11/28/2015

RE: I have tried to deactivate Photostory 2016

Hi . . . . so can you please reset the program so i can use . . . . We can not do this - this is a user forum not Magix support. The problem you are having is a Windows 10 issue. However you can do the following: Browse to the Magix

Music Maker

8 answers, most recent on 11/26/2015

RE: In music maker when I press play nothing happens. I have win 10 installed

Hi . . . . Bonnier's publication's finnish version "Kotimikro 17/2015" on page 44 . . . . I presume this is a Finnish magazine for all things digital. . . . . I even registered my version to be able using it after the trial period.

Music Maker

8 answers, most recent on 11/26/2015

RE: In music maker when I press play nothing happens. I have win 10 installed

Hi . . . . Bonnier's publication's finnish version "Kotimikro 17/2015" on page 44 . . . . I presume this is a Finnish magazine for all things digital. . . . . I even registered my version to be able using it after the trial period. . . .

Music Maker

4 answers, most recent on 11/2/2015

RE: Upgrade to the premium version

Good addition John, I'm new and forgot about the Support login page to create a Support ticket :) Need to do a few of those myself I think....... I just got the 2016 Live (is that considered premium this year?) and have a few questions issues

Music Maker

4 answers, most recent on 11/2/2015

RE: Upgrade to the premium version

Hi, Further to what Greg said, I suggest that you login to Support and raise a request for an upgrade price from 2015 Basic to 2016 Premium. Remember, 2016 is now out.

Movie Studio

One answer, on 10/30/2015

RE: How do I reinstall my magix program. I have movie maker 2015 plus

Hi Browse to magix.com, click the My Account icon top right of the home page Login using the email address and password you registerd the software with. Select My products You should now see the download links, serial number and

Other products

3 answers, most recent on 10/12/2015

RE: Magix Online Photo / Video Album Performance?

Hi, The price of 1.99/month includes one domain with 5 email addresses, the Online album, and some other stuff as you can see on the website. Each year, you will be advised that you will be charged for the next year or you have to advise Magix

Audio Cleaning Lab

2 answers, most recent on 9/23/2015

RE: ACL 2005 Deluxe compatibility

Hi Try updating the Burn routines available here You will need to login using the email address and password you used to register the software. HTH John EB

Movie Studio

2 answers, most recent on 9/28/2015

RE: Is it possible to backup activation?

Hi The only time I have seen this message is when registering the software using the offline, other computer/phone/email, method is used to register the software manually. This is where MEP generates a computer id which you then use to

Photostory

2 answers, most recent on 9/17/2015

RE: Photostory DVD Menu MISSING

Hi Was this an upgrade from Windows 7, 8 or 8.1? Is the DVD drive recognised by Windows and other programs? Which version of Photostory is this? If you answer yes to 1 and 2 above then: Try updating the burn routines -

Movie Studio

One answer, on 9/13/2015

RE: How to download my Magix Movie Edit Pro 2015 and DVD Burner DLLAV32.DLL version 6.1.124

Hi There is some confusion over what the problem you are having is - do you mean:- MEP 2015 will not install? MEP 2015 is installed but giving errors? you are having problems downloading the extras? . . . . DVD burner

Off topic

4 answers, most recent on 9/3/2015

RE: SN OF MUSIC MAKER MX

Hi If you have bought the software then you will have a serial number either in the box (boxed version) or in your email (download version) If you have lost your serial number - go to the magix.com website Click the My Account icon top

Movie Studio

7 answers, most recent on 8/29/2015

RE: I cannot burn a video to DVD. I keep getting the message that the disc is not writable, but it is

Hi . . . . Actually I have just managed to get one of the DVD+R discs to work . . . . That suggest to me that there may be an issue with the burner, however, to make sure that it is not the program, the latest burn routines are here. you may

Music Maker

One answer, on 8/25/2015

RE: where can i download Music studio 2013. i have a legal code

Hi Go to the Magix website - magix.com and click the My Account icon top right of the home page Login with the email address and password you used to register the software, click My Products. You will now see all your

Movie Studio

One answer, on 8/24/2015

RE: Magix Movie 2015 will not open

Hi Either:- When you updated the program, you did not check the Transfer program data checkbox on the update screen - if you do not check this then the program requires re-activating. Or You have a second copy on another computer and this

Rescue Your Videotapes!

6 answers, most recent on 9/4/2015

RE: I have Magix rescue your videotapes 4. All was OK but...

Hi . . . . can't import video from VHS . . . . Which video capture device are you using? If it is one of the Magix devices then try updating the 32 bit driver from here - they are on page 3 - select the correct one for your device and you

Web Designer

3 answers, most recent on 8/5/2015

Webdesigner 11 Premium - Objekte einfügen

Hallo Leute, ich habe folgendes Problem: Ich möchte auf einer erstellten Webseite zusätzlichen HTML code einfügen um eine "Login" Funktion zu integrieren. Ich benutzte dazu eine Software "Sitelok" die alle Prüfungen übernimmt. Meine WD11