• Other products

  2 answers, most recent on 7/1/2022

  RE: [Solved] Music Maker Crashed after purchase of Summer Bundle will not download
  @Michael-Callahan As a workaround you can download the ZIP files manually from www.producerplanet.com Just use your Music Maker login credentials and then look under "My Products". You can also try to open the program settings and click on the
• Music Maker

  8 answers, most recent on 12/30/2025

  RE: Soundpool problem
  @Tony-Kovac Thank you for creating this thread but please do not, in future, post the same question THREE times!  Multi-posting of the same thing is likely to lead to you being banned from the forums! How, exactly, did you activate MM 2026? Since
• Movie Studio

  37 answers, most recent on 8/25/2022

  [Solved] No sound from imported .mov files
  When I import .mov files from a Panasonic Camera (now 10+ years old) into MEP 2021 Plus (version 20.0.1.80), I have no sound. Looking at the imported object properties, there is no sound component. I recall seeing posts about this (audio codec
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  @Apollo89x MS re-names every new import to the name of the last saved project! As you have been told, no, it does not. Putting a video clip, an image or an audio clip on the timeline does not change the Project name or the Movie name, and the
• Music Maker

  2 answers, most recent on 7/5/2022

  [Solved] Crossfading Notes/Cord Progressions in The Midi Editor
  Hi, thanks in advance. I'm using MMM 2022. I'd like to be able to crossfade notes or chord progressions using the midi editor so that they graduate smoothly into each other for relaxing feeling transitions, rather than having notes/chords starting
• Off topic

  160 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  @Per-Schei Does your invoice include a serial key? If so, have you tried entering that into your installation of MM? According to what you have written it would seem you already have an edition of Music Maker installed on your computer, so I wonder
• Movie Studio

  19 answers, most recent on 6/30/2022

  RE: [Solved] Convenient Place To Buy Plug In's?
  @CarpentersMate Hi Mike The list of 'freebies' in the image you posted are the standard extra content, features and functionality items you got with the Plus and Premium editions of earler versions of MEP. John EB
• Audio Cleaning Lab

  3 answers, most recent on 6/28/2022

  RE: [Solved] Loss of access to external USB CDR drive in Windows 11
  @John-Rawlins You could try and install newer burning routines from Magix https://my.hidrive.com/lnk/jHAqmebc#file
• Movie Studio

  6 answers, most recent on 7/17/2022

  RE: [Solved] Recent Reformat - Necessary to Deactivate Before Reinstalling Again?
  @CarpentersMate Hi Mike It should not be necesary to de-activate again as the Computer ID the program is registered with should still be the same, however if you want to de-activate, you can, it does not harm anything. John EB
• SOUND FORGE

  2 answers, most recent on 5/5/2026

  RE: Error code -14
  @Rera53 Here you can check if the serial number actually applies to Sound Forge Pro 18: https://www.magix.com/int/support/my-service-center/product-downloads/ If not, then you can find the correct serial number in your customer account. When did you
• Photostory

  13 answers, most recent on 4/18/2026

  RE: zoom in templates
  @beck3157 They are definitely present in PS Deluxe 2026! (I've just checked on my installation.) I have the latest version, 25.0.1.318, can you check under Help>About... exactly which one you have, please? Also, I note you say you updated to the
• Movie Studio

  3 answers, most recent on 6/30/2022

  RE: [Solved] I was double charged after my bank reopened my card again??
  @Antonio-Alagar Hi, and welcome to the user to user forums. As such there are no Magix staff present to see or handle this request. Personally if the bank originally caused a problem, the problem is still being caused at their end and I would get in
• Movie Studio

  19 answers, most recent on 6/30/2022

  [Solved] Convenient Place To Buy Plug In's?
  Hi Gang I forget: Is there one place (a URL) page where I see (shop) for all the available plug in's for MEP216? Thank You
• ACID

  One answer, on 5/4/2026

  RE: Old Software on a dead laptop
  @Terrell If you registered the Acid 6 in your Sony customer account, you should theoretically be able to use the same login credentials (I hope you remember e-mail and password) on Magix.com (all accounts were transferred from Sony to Magix) and
• Samplitude

  2 answers, most recent on 6/24/2022

  RE: [Solved] Track bouncing window
  @SP. Yes, you're right. I've already figured it out - that feature is completely gone. But the new export is actually pretty good, so I'll get over it somehow :-).
• Movie Studio

  3 answers, most recent on 6/24/2022

  RE: [Solved] Assigning Save/Capture Folder - MEP 2016 Plus
  @CarpentersMate Good morning / afternoon / evening, Mike. I personally have not seen that particular dialog box before but yes it's a 'save to' directory option or the files will go to the default location. One thing I have noticed with other
• Movie Studio

  6 answers, most recent on 7/17/2022

  [Solved] Recent Reformat - Necessary to Deactivate Before Reinstalling Again?
  Hi Gang Had already installed MEP2016 in NEW SSD system drive (all was running good with MEP)! Unfortunately had to re-install W10 Pro on the same SSD drive (using UEFI instead of Legacy). It boots much faster now ... Is it neccessary to Deactivate
• Music Maker

  13 answers, most recent on 10/12/2022

  RE: [Solved] Get USB Mic connected and lose audio from the program
  @David-Menard Hi Did you check that in Windows settings, Privacy & Security, Microphone that the option Let desktop apps access your microphone is on? John EBForum Moderator
• Off topic

  160 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 John, clearly you have never had a web site hosted by a company. I suggest you do then you will learn what rubbish you are saying! Despite being warned previously about the tone of your replies in this thread you have continued to
• ACID

  5 answers, most recent on 6/23/2022

  [Solved] Latest feature update error "minimum Windows 7 mine Win10 21H2
  During latest feature updates to ACID Pro 10.05 an error message is displayed, saying that you mush be using a minimum of Windows 7 / Windows 8 . My Windows is Windows 10 21H2, why is this not installing Processor 10Gen i9, 32Gb RAM, Sound
• Samplitude

  2 answers, most recent on 6/24/2022

  [Solved] Track bouncing window
  Hello, I've upgraded to Pro X7 in the studio and I'm missing a crucial feature that I can't find. Track bouncing is nowhere to be found. I just need to mark a certain part of the project and export. This is what it looked like in Pro X3:   I need
• SOUND FORGE

  13 answers, most recent on 12/14/2025

  RE: [Solved] sound forge 16 glitching audio problem is back after upgrade
  Welcome to the Magix Sound Forge users community @Ybstatusquo,What version of Sound Forge (Audio Studio or Pro) and build number of do you have? (see this info in the SF 'Help' menu> About). Also peruse Read the 'Sticky' at the head for the main
• Movie Studio

  4 answers, most recent on 6/18/2022

  RE: [Solved] How to overlay two clips
  @Skyline_UK First, make sure you are in Timeline view. (From your description I think you are but just need to be sure!) Place the "background" clip on track 1. (If you have audio on the clip and have selected to have audio and video on separate
• Movie Studio

  5 answers, most recent on 6/23/2022

  [Solved] Installation Of MEP 2016 Plus On Two Separate Computers
  Hi Regretfully this question got buried in a previous post: 'My Error' I'd like to have access to MEP 2016 Plus on 'two' separate Desktop Computers and would gladly pay for any additional fees. I have a NEW Unregistered Disc (or) can use a