Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@AAProds yes for sure! MMS is two behind! One of the first things I do before considering buying software, is to go to the user forum to read and see what has been posted. To see if there are recurring issues (not useless ranting) with the software,

Other products

30 answers, most recent on 1/16/2026

RE: Topo maps broken in latest TRAVEL MAPS update

Hi there, can anyone help me with a problem /i sitting with: I struggle with my Travel Map Program It does one of two things And before I start to point out the problem, I use Travel Map last year as since October, many times with no problem. So

Video Pro X

2 answers, most recent on 1/6/2025

RE: VPX16 Patch 22.0.1.253 released today Jan. 6

@browj2 It's great that they added a new feature to the program. it looks like they focused on stability with this update although with my own editing experience the software has been pretty stable. It's unfortunate they didn't address the bug where

Video Pro X

One answer, on 2/15/2026

RE: Topic: Karaoke Support for Arabic Text in Magix Video Pro X17

@azer-azer Hi There is a workaround that can work with Left to Right languages, however the results you get depend on the initial Title template used, you will need to experiment with this. Create your text in Notepad and then copy and paste that

Movie Studio

4 answers, most recent on 11/8/2023

[Solved] Movie Edit Pro 2021

Anyone know how to resolve this error? Tried uninstalling and reinstalling program, to no avail. Error only started today. If I select continue program, get message telling me system is unstable and then close's program. If I select display crash

Off topic

160 answers, most recent 5 hours ago

RE: Magix support has not responded to support tickets for months

there was a time when I could send an email and I'd get what I call a human response with an understanding yes you brought the product ,- yes we will do something for you, as Europe customer Uk- Germany. now it's I don't know I just feel it's

Photostory

53 answers, most recent on 11/30/2024

RE: new photostory 2025 version is completely UNUSABLE and crashes...

I have a similar problem with PhotoStory Deluxe 2025. I start the app and this is as far as i get. There is a dialog box behind the splash picture which says 'Unspecified error' Before this happened, I was getting a violation error every time I

ACID

9 answers, most recent on 6/14/2023

[Solved] ACID Pro 10 vs 11... vs ACID Music Studio 11?

Hello all, Back from a very mixed experience of going Apple Mac for a handful of years...Now back to Windows 10 with new SSD upgrade to buy time until life affords me ability to get a newer Windows machine. I own and have reinstalled ACID Pro 10 and

SOUND FORGE

One answer, on 9/2/2025

Problem with Activation – Sound Forge Pro 10.0

Hello, I need help with re-activating Sound Forge Pro 10.0 after changing my computer. Product: Sound Forge Pro 10.0 Serial Number: 164-N3NH-****-**** Registration Date: 10/06/2017 When I try to generate an activation code starting from last month,

Samplitude

2 answers, most recent on 11/16/2023

[Solved] Freezing MIDI to .Wav: sound cuts in and out in certain spots in .Wav

I posted this question on https://community.samplitude.com/ and opened up a ticket but alas to no avail yet. I want to try this forum as a last resort. I am using Samplitude Music Studio 2021 on Windows 10 (64-bit, 16 GB RAM). I compose using

Video Pro X

32 answers, most recent on 1/18/2025

RE: "Missing" audio in VPX16

I did also try Rewrap with Convert - AAC chosen, someone else would need to define what exactly this does but to me the video is left alone & only the audio gets converted @Gid Yes, that's my experience. It's very useful. I did however run into

ACID

4 answers, most recent on 3/25/2025

RE: I have a crackling sounds in WAVs rendered audio files

@Tiago-Lins After render the audio in wav the file end up having cracking and pop sound in the file. What settings are accessible within the Scarlett software to adjust size of the audio buffers? The most common reason for the type of glitches you

Movie Studio

12 answers, most recent on 3/25/2025

RE: Black screen in video

@friendflyer 👍 I mainly use a different editor & I think a lot of the people on here that use Magix don't either use iPhones or they don't experience MOV HEVC, so if you could upload a file to Google Drive for us to try it would be helpful for

Movie Studio

20 answers, most recent on 6/2/2025

RE: Mastering Suite has disappeared

Rob / Jeff / All I will certainly upgrade - either to 2025' or let's see what "Deluxe" looks like. But for now, I am nearly finished with my current project (6 films) which I would like to complete before I make any changes. The issue I have with

Video Pro X

46 answers, most recent on 5/14/2025

RE: [Solved] VPX16 plays Sony XAVC with no sound

@johnebaker @Marc-Goder @AAProds @CubeAce @Gid Hi Guys,I think I have determined how/why some of you can play these XAVC files with audio and others can't. While you profess that you have never installed K-lite (and I believe you) you have installed

Music Maker

10 answers, most recent on 10/19/2025

RE: File suddenly will not open!

@Alex-Belobraydich @gjonny suggested you look for backups of your project file. Did you do this? With what result? With reference to the file named in your screenshot, I suspect it may, unfortunately, be corrupted and so not readable by MMM. If it

Audio Cleaning Lab

14 answers, most recent on 3/4/2025

RE: saving to MPEG 4

my sound forge cleaning lab 4 is registered but will not save to MPEG4 why can i save to MPEG4 from the older magix cleaning lab 2014 premium? magix tech service has closed the ticket with no help! they tell me they can't reproduce it on their end

Movie Studio

41 answers, most recent on 2/6/2025

RE: How to fix or smooth de-interlaced content?

@jak.willis Jak, could you put one of the episodes up on a hosting site such as Google Drive or Dropbox so we can take a look/experiment. You could try exporting your shows as MPEG, which will re-interlace the files and hopefully smooth out the

ACID

One answer, on 6/16/2023

[Solved] Best to uninstall AP10 before AP11 or after?

As many things are shared, scanned, and authorized across Magix products.... Is it best to install, update, and run AP11 a few times first for file associations to take hold, any variations in soundpools, vst, featuresets, etc... before uninstalling

Photostory

7 answers, most recent on 2/26/2025

RE: Video does not import smoothly (+ sound)

Hi, thanks for the info.I converted the videos to a constant frame rate of 30 using Handbrake and when I import the converted videos into my photostory, everything works fine as it did in the past. Both the videos and the audio play smoothly without

Music Maker

17 answers, most recent on 10/1/2024

RE: [Closed] Why can't I start Music Maker?

@Martin-Vogal Be aware this is a user forum and no Magix staff is active here. So nothing I wrote is automatically something that Magix said. We are simply users like you, with our own experiences and opinions. Besides Music Maker I also use

Photostory

20 answers, most recent on 2/28/2026

RE: Photostory 2026, "RC String 8875 not found"

@David-Robinson5527 As far as I can remember this is the first occasion on which this specific error message has ever been seen. A quick Google search on it returns the only result as this thread (!) so no help there either. I've just checked my

Movie Studio

11 answers, most recent on 6/22/2024

RE: Cannot install to a different drive than "C"

@Gid It is generally recommended to have Windows & programs on the same drive I have to ask: recommended by whom? From personal experience, updating and management of those files is very rarely an issue. Jeff

Music Maker

2 answers, most recent on 7/18/2024

RE: [Solved] How to delete properly

@Riley-Coach Revo Uninstaller has often been recommended for removing Music Maker. https://www.revouninstaller.com/There is a free version, but looking through your previous