• Photostory

  8 answers, most recent on 1/27/2024

  RE: [Solved] Photostory 2024 wont load
  Finally I have a resolution to the problem! It took several back-and-forth emails with MAGIX SUPPORT but it looks as if the final solution was to delete photostory.ini AND imp_settings.ini in the
• Photostory

  5 answers, most recent on 9/24/2025

  RE: Slideshow glitches
  @Cory-Whiteman Hi Your computer specs look fine for Photostory. Assuming the Samsung EVO is an internal drive, ie not a USB external drive, check the Device options Video Mode is set to the Intel UHD 630 as shown below. John EBForum Moderator
• Photostory

  2 answers, most recent on 4/12/2025

  RE: I want to add mp3 files to Photostory Deluxe 2023.
  Bij mijn export uit photostory de luxe 2023 werkt audio niet. In het exportscherm is het vakje video + audio niet zwart uitgebeeld, niet als de andere vakjes, hoe los ik dat op, de MP3's zijn wel te horen in het bewerkingsscherm.... Coen Bos
• Photostory

  6 answers, most recent on 10/19/2025

  RE: mp4 Dateien werden nicht angezeigt
  @thomas-linsinger In this thread you were asked to supply the MediaInfo data for the files that were not working in an earlier version of PS, in addition to making changes to the Program Settings>Device options. These are both still relevant now,
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  Hallo an alle, der guten Ordnung halber sei erwähnt, dass die Patches 25.0.1.316 vom Januar 2026 dieses Problem NICHT beheben. Deswegen sind zum Starten von Projekten mittels Doppelklick weiterhin diese Registry-Patches nötig. Gruss aus der Schweiz
• Photostory

  7 answers, most recent on 2/26/2025

  Video does not import smoothly (+ sound)
  Greetings, I recently bought a new smartphone (Samsung). When I import a video that I filmed with my smartphone into a story, the video does not play smoothly (the image repeatedly freezes for a moment). When I put music under the video, the music
• Movie Studio

  90 answers, most recent on 1/13/2025

  RE: Slideshow-Reducing photo length merges Audio track
  @Can-Dive Hi, So does this mean that a Photostory user creates a project and saves it. He then decides to upgrade to MMS and opens his Photostory project in MMS to continue editing in Storyboard mode. Does that mean the sound track is now hidden
• Photostory

  13 answers, most recent on 4/18/2026

  RE: zoom in templates
  @johnebaker Hi John EB,  it includes all 59 Movement templates which are not in the extra content downloads, the Movie , Slideshow and Disc templates etc are limited . Interesting that these movement templates are not in the additional content. I
• Photostory

  8 answers, most recent on 1/27/2024

  [Solved] Photostory 2024 wont load
  Having used Photostory 2024 previously, I tried to start a new project and it crashed when I selected the directory with net new pictures. Now the program will not load past "Initializing Slideshow...." . If I hit "ESC" it will open "Create Project"
• Photostory

  No answers, created on 9/25/2024

  Error in module vcruntime140.dll access_vialation
  I get this error when starting Photostory: I have tried to reinstall Photostory, Visual C++ /Microsoft Visual C++ 2015 Redistributable Update 3 RC, but still get this error....how to fix?
• Movie Studio

  4 answers, most recent on 11/26/2023

  [Solved] Does Movie Studio include also Photostory Deluxe Functionality?
  In other words am I buying redundant features if I purchase both?Thank you.
• Photostory

  No answers, created on 4/10/2025

  Purchase of Maps
  I am having difficulty purchacing Ultimate Maps , or even Europe maps. I have a MAGIX account but the system does not seem to be working to sell this product I am running PHOTOSTORY 2025 Computer: Win Intel I7 gen 11
• Photostory

  One answer, on 4/9/2025

  I have a new laptop and I have lost my hard copies of Photos on CD & 3
  I have lost my copies of Photos on CD & DVD 3.0 deluxe and Photo manager 17, I want to upgrade photo manager to photostory deluxe. Thanks  
• Movie Studio

  27 answers, most recent on 2/27/2025

  RE: Neat Video - Version 6.0
  @me_again Hi Andy Same here, looks good so far, looks like the prvious patch which had the OFX crash 'fix' did not work. Added: Photostory 2025 not fixed (yet or never ?) John EB
• Photostory

  16 answers, most recent on 10/15/2025

  RE: I've been using photostory for some time but now have hit bugs.
  Bug in Photostory Deluxe 2025? When starting the project, the effects go softly. But after a while, the whole thing stiffens, use of effects goes more and more slowly. Submitted this to an IT man and there is no doubt: there is a bug in this
• Photostory

  16 answers, most recent on 10/17/2024

  RE: [Solved] How to add an intro/outro
  @David-Briggs Hi . . . . i5-12400F . . . . GTX 760 . . . . The issue is most likely to be the lack of an integrated GPU in the CPU, and the GTX 760, based on the Keplar architecture, is not capable of providing any decode/encode functions for
• Photostory

  20 answers, most recent on 9/23/2024

  RE: Auto startup
  @donjen33 Hello Jenny, If Photostory starts simultaneously when you start Windows, there should be a link in the startup list or in C:\Users\your user name\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup. Perhaps a solution is to
• Movie Studio

  90 answers, most recent on 1/13/2025

  RE: Slideshow-Reducing photo length merges Audio track
  Just found the range markers in PhotoStory - Left click for the left end, right-click on the timeline for the out point. I was looking for the buttons; had to read the manual. John CB
• Photo & Graphic Designer

  3 answers, most recent on 7/3/2024

  RE: [Closed] Return/refund
  I just purchased photostory deluxe. I do not have one drive on my computer. Program will not find my old photostory because it looks for one drive. I will NOT save to one drive. I want a refund. Purchased today July 2, 2024
• Photostory

  One answer, on 7/14/2024

  download problems
  I downloaded the Photostory on my MacBook Air Laptop...  but the program won't open up. It's says application error. Serial number: P3-Removed by Moderator. I was able to get the manual... but not the actual Photostory deluxe 2024 program. Need help?
• Photostory

  11 answers, most recent on 11/6/2024

  RE: Cannot delete photos in Media Pool.
  @Bol Hi Rob . . . . To delete photos or movie files from the media pool via Photostory . . . . This is not possible in Photostory, there are no right click options available, see clip below: MEP/MMS and VPX do have the delete option, which as
• Photostory

  4 answers, most recent on 3/29/2024

  [Solved] Unlink Audio and Video Tracks in PhotoStory 2024
  Hi! Hope everyone is keeping well. I just bought MAGIX Photostory Deluxe 2024 and find it's a great addition to my business software. I'm using it in Windows 10 and have run into a problem when adding CD music to the show to accompany the video and
• Movie Studio

  2 answers, most recent on 11/23/2024

  RE: Need Help Understanding Basic Video Editing in MAGIX Software
  @dianna-hdionna Hi @emmrecs mentioned the Tutorials section of the forum - for Movie Studio and Video Pro X there is a list of 'how to' tutorials here. If you have Photostory, in the Tutorials section Jeff mentioned - select the Photo & Graphics
• Photostory

  2 answers, most recent on 4/8/2026

  RE: Difficulty finding a tutorial to animate pictures in slideshow
  @elizabeth-lBette Hi, Please upload your images directly to this site using the upwards arrow button near the right of the button bar above your comment. Also, please show the entire Photostory screen, not just parts of it so we can get a better