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@browj2 @johnebaker Thanks for your replies both and yes John CB, Vitascene did show under Effects, proDAD Vitascene but nowhere else.. Yesterday I must have rebooted the computer at least a dozen times; both by restart and shutdown/start with no

Movie Studio

7 answers, most recent on 11/25/2024

RE: [Solved] Text outside of the frame

@Amir-Kashif Go to - File - Settings - Movie (or click E on the keyboard) This window will pop up showing your Project settings, The Export Movie settings should match, they're normally auto set but if not you can type them in or use the

ACID

12 answers, most recent on 9/7/2024

[Solved] ACID 11 Quits responding.

Once installed, it locks up and quits working. brand new installation on a gaming computer. below are my computer specs. I get 2 audio and 1 midi track recorded, then i playback the midi to trigger the synth and record that output back into acid.

SOUND FORGE

One answer, on 9/3/2025

RE: VU meter when recording

Welcome to the Magix Sound Forge users community @Fred-Parker To view the record level meter: View> Record Options"It is a separate window from the playback meters "If you wish to view the record levels before recording (aka, rolling tape) enable

Movie Studio

11 answers, most recent on 1/12/2026

Video Deluxe 2026 - Access Violation Code - Program Crashes

Hi everyone. I have just purchased Video Deluxe 2026 and when trying to start a project I open a drive on my PC where my videos are and I get this Access Violation message pop up and once closed the program crashes. I run Windows 11 and my GPU is

Music Maker

7 answers, most recent on 10/20/2025

RE: MMM 2014 fresh reinstall from website

@Eleyan Do you mean the downloader closes itself or it switches to a pause button? If the download simply pauses your firewall is blocking it. You need to add an exception rule or temporarily disable it. If it crashes you need to ask customer

Audio Cleaning Lab

13 answers, most recent on 2/27/2025

RE: Problems Installing Sound Forge Audio Cleaning Lab4

@James-McCall It's odd that is it crashing in the cdprinter.exe. Have you tried running C:\Program Files\SOUND FORGE\SOUND FORGE Audio Cleaning Lab 4\AMLab_x64.exe directly? Maybe rename cdprinter.exe to something like cdprinter.exe.bak. If you

Samplitude

8 answers, most recent on 8/7/2024

[Solved] No Signal through Visualization

Hello -I recently figured out how to access my Realtek ASIO driver, however now there is nothing shown in Visualization when I play a file/track. Whatever i did to fix the driver somehow routed the things awy from the Visualization. WIndows 11

Movie Studio

5 answers, most recent on 12/18/2025

Template/Basic Intro/Outro issue when inserting to video

After inserting video in the timeline I am trying to insert a intro and outro from the Template/Basic Intro Outro Annimations. I am trying to use the Blue Sky Intro and the Blue Sky Outro. When I add the Blue Sky Intro the mark the end of the video

Music Maker

16 answers, most recent on 11/17/2025

RE: Magix music maker on linux mint

I also will add the computer info i used and such. # System Details Report--- ## Report details- **Date generated:** 2025-11-17 11:36:33 ## Hardware Information:- **Hardware Model:** ASUSTeK

SOUND FORGE

5 answers, most recent on 1/1/2025

RE: My voice sounds Tinny

@Kiwi-In-Space Hi . . . . . I've had this problem for years, and I still havn't figured out how to fix it. . . . . . Have you checked if any of the Windows, Sound Enhancements are turned on - see images below - these are for Windows 11? HTH John

Music Maker

2 answers, most recent on 7/9/2024

[Solved] downloaded fine but instillation not progressing in progress box

hi, i have looked through to see if i could find anyone else with the same problem. i just brought the 2024 download version of magix music maker, however after the exe was downloaded i clicked on it and it went to the progress window but for some

SOUND FORGE

9 answers, most recent on 12/23/2024

RE: Line in connection from audio source to a Windows 11 laptop

Hi John, The Windows 11 view I see is as below : Not sure where the recording input / stereo mixer is that you refer to in your reply? Thanks.

Photostory

9 answers, most recent on 2/3/2026

RE: Magix Travel Maps - OpenStreetMap issue

@David-Robinson5527 Hi The 'current' version of the OSM API is v0.6 from 2009, see this OSM Wiki page, however - quote: 'Multiple backwards compatible changes were made afterwards without increasing the version number' There is information

Video Pro X

22 answers, most recent on 5/30/2025

RE: newblue display is faulty in timeline monitor

@Betovalle Hi, I think the thumbnails in the fx window are showing the first frame of he clip, trim off that first frame to see if it updates the thumbnails. I can't check this because my Colorize loads differently..? Yours shows how it used to load

Movie Studio

13 answers, most recent on 12/31/2024

[Solved] Cannot Install Movie Studio 2025 Platinum: Error-1

I was moving the software to a new machine, so I logged into my account and deactivated the license on the old machine. When installing on the new machine (Win 11 Enterprise 24H2), it fails consistently with Error-1. Here's what I have done thus far

Movie Studio

89 answers, most recent on 5/5/2025

RE: Upon importing my photos, they turn to black and white or all black

but the largest file just would not display. @CubeAce On a UHD 3840x2160 set the preview to (Full), Full = 3840x2160 preview. Or try adding it to an 8k project, preview can then be set to half (Half = 3840x2160 preview). but set it to Quarter

Movie Studio

20 answers, most recent on 10/9/2025

RE: Video files not loading

Hello John and thank you for your prompt response Alas, I am just a computer user and not familiar with the detail that you requested. I have done some searching and came up with the following: Windows Version - last update 13 Sept 25 - 2 items :

Photostory

9 answers, most recent on 2/3/2026

Magix Travel Maps - OpenStreetMap issue

Is anyone else having an issue with OpenStreetMap in Magix Travel Maps? I have 4 PCs all running the latest version of Travel Maps. Two are running Windows 10 and Two are running Windows 11. All are fully up to date with Windows updates. All are up

Photostory

One answer, on 3/18/2025

Hangs, does not ever complete

trying to export as video. Tried exporting several different formats, e.g, avy, mp4, mpg. Program just hangs after getting over 96% done.Tried software and hardware encoding. Program is unresponsive, must fill using task manager. No error

SOUND FORGE

6 answers, most recent on 8/5/2025

RE: Having Problems With Sound Forge 17 Crashing Or Otherwise Not Working?

Here's the latest fault from Perfmon SourceSOUND FORGE Audio Studio 17 SummaryStopped responding and was closed Date‎8/‎5/‎2025 2:17 PM StatusReport sent DescriptionA problem caused this program to stop interacting with Windows.Faulting Application

Movie Studio

2 answers, most recent on 11/14/2023

RE: [Solved] Black Program Preview Screen

@Hoa Hi . . . . I got help at that time to change the import, processing, and export to Microsoft warp . . . . Try changing the 3 settings to CPU. It is odd that you do not have Microsoft Warp has been part of Windows when DirectX 11 was introduced

SOUND FORGE

53 answers, most recent on 10/29/2024

RE: SOUND FORGE Audio Studio 16 – Feedback Thread

@Roger-Dey windows11pro with a Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz This may be totally irrelevant..., but an Intel i7 is below the minimum requirements to run Win 11. (I know, because as you will see from my signature, I run an i7 6700K and I

SOUND FORGE

53 answers, most recent on 10/29/2024

RE: SOUND FORGE Audio Studio 16 – Feedback Thread

@Roger-Dey Hi Are both PC and laptop Intel i7-6700 CPU's? Clicks and pops are usually associated with incorrect audio settings, either the output device and/or the audio buffer settings. However, as @emmrecs has commented Windows 11 officially will