• Movie Studio

  6 answers, most recent on 6/9/2020

  RE: iOS Compatibility
  @JOHN-SOUTHWOOD Hi Movie Edit Pro (MEP) - any version - is Windows only - it will not run on MAC OS - note iOS is for mobile devices which rules them out completely. MEP can be run on MAC hardware providing: it is Intel processor basedand  the MAC
• Web Designer

  10 answers, most recent on 5/1/2020

  RE: Mobile Web Problem
  @Doreen-Wade Hi I cannot reproduce this, you need to contact Magix Support here and raise a ticket for this issue. . . . . I want to correct it before I publish any of the pages . . . . I do not want to look bad my first day up . . . . I would
• Web Designer

  3 answers, most recent on 5/10/2020

  RE: Changing of Page Width in Design Layout Page
  Doreen, the page gallery display is a bit misleading. The apparent width of each page changes with it's length. A long page looks skinny, but it is actually the correct width. The effect looks worse on the mobile pages, as they tend to be longer
• Web Designer

  10 answers, most recent on 5/1/2020

  RE: Mobile Web Problem
  @Doreen-Wade Hi I cannot reproduce this, you need to contact Magix Support here and raise a ticket for this issue. . . . . I want to correct it before I publish any of the pages . . . . I do not want to look bad my first day up . . . . I would
• Web Designer

  10 answers, most recent on 5/1/2020

  RE: Webdesigner premium 17 - mobile and main variants overlap on page
  Hi John, Many thanks for looking into this. I realised from your screenshots that the issue of superimposed main and mobile pages was probably just showing on my own devices (PC and iphone). I flushed the cache (Ctrl-F5 on Windows Chrome browser
• Video Pro X

  One answer, on 1/21/2020

  [Closed] Editing my Pixel 2 1080p video with Vegas Pro
  I am using Vegas Pro 16. I was gifted a new (to me) Pixel 2 smartphone over the holidays. Shot some nice footage which was in 1080/30 fps (aproximately 30 fps). Footage plays beautifully on the phone, and, as it was automatically uploaded to Google
• Video Easy

  No answers, created on 1/18/2020

  Cannot save to Computer
  I have 5 clips imported (all .mov files) for a total film length of 4 mins 45 secs. I click on Finish Movie and select Save to Computer. However, all of the quality options are greyed out and when I click Save Video nothing happens. I can't find
• Photostory

  8 answers, most recent on 1/10/2020

  RE: Collage plays but not showing in Timeline or Storyboard
  @westdt HI Unfortunately your screen shot is barely legible even when viewed at full size. I can see from the Preview monitor that there is indeed a collage present, and the timeline cursor is on a single image. What happens to the collage when you
• Movie Studio

  11 answers, most recent on 5/7/2019

  RE: Burn abort (encoder error) MEP17
  Hi Jeff, thanks for responding. I'll leave the system and media details until later as I think the big picture I've given is reasonably sufficient. The HD has oodles of free space and, since posting, I have succeeded in completing a disc image but
• Xara Designer Pro

  3 answers, most recent on 3/15/2019

  Web pages on mobile device not rendering properly
  I am having a problem where pages added to my project show a duplication error. It appears that additional pages added to the site and not the initial pages draw both the main (desktop) site and the mobile version in the same window on mobile device
• Movie Studio

  9 answers, most recent on 7/22/2019

  Can't see the record box while record screen
  Hello,I have a problem, when I record my screen the video recording box disappears. I can't access the window and I am stuck. Here is me filming my computer with my mobile phone so you can see the problem : https://streamable.com/huvyv I have tried
• Web Designer

  14 answers, most recent on 5/1/2018

  RE: Popup functions not working
  OK, think I solved the problem, but this sort of makes me a bit mad that Xara doesn't have better quality control... is this just a new v15 problem or was it in v12 too? I've spent a whole day trying to figure out what the problem was and taking up
• Web Designer

  14 answers, most recent on 5/1/2018

  RE: Popup functions not working
  Acorn on Talk Graphics forum made some suggestions, so I did this: I saved the website with a new name. I then went to the same gallery main page, selected all 24 images and rt. clicked and chose "stop sharing with variants" Now, none of the images
• Web Designer

  14 answers, most recent on 5/1/2018

  Popup functions not working
  Web Designer Premium 15 Win 7 64bit. I have about 25 images on a gallery page that have been placed on the page separately and variant shared with the mobile version (no widget used). They are setup with the pop up feature and the browser control
• Web Designer

  2 answers, most recent on 4/10/2018

  RE: Images not appearing when previewed and animations not working
  OK, got help on the TalkGraphics Xara Web Designer I wasn't familiar with the variant controls.. some of the images were being shared and others weren't and it was messing it up. The variant images from the main one were way over on the right side
• Movie Studio

  7 answers, most recent on 1/24/2018

  RE: Burning to Blu-Ray
  Following are some of specs from my System Information log. I have tonnes of space on my Hard Drive, RAM as you mentioned is constrained by the 32 bit limitation. I'd attempted to burn the image to my hard drive, but the PDF manual is very light on
• Movie Studio

  5 answers, most recent on 11/9/2017

  RE: Movie Edit will not obey X; ctrl alt del; or alt f4. Help
  Hi I have the same prob, tried the above but no joy, nothing changed that I know of.. computer specs are HP Pavilion Notebook Hard Drive ST2000LM003 HN-M201RAD - 1863.01 GB Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz Mem 8GB  Hynix 1600MHz Intel(R) HD
• SOUND FORGE

  One answer, on 11/7/2017

  RE: Sound Forge 8 does not load in windows 10 update. Is there an update ?
  I wouldn't be holding my breath waiting for an update to a 12 years old product that has been superceded 3 times by later versions by a previous owner, and a 4th new version - SF12 - for Windows is apparently to be released by the product's current
• Video Pro X

  43 answers, most recent on 10/9/2017

  RE: VideoPro 7X not reading files from Xi24k camera any suggestions?
  Hi Roger The nearest program I have to VPX 7 is MEP 2016, Windows 10 1703 finally saw off my older VPX and 2 older versions of MEP. I get the same problem in MEP 2016 - program hangs, MEP 2018 plays the video correctly as does VPX 8. However if
• Movie Studio

  28 answers, most recent on 4/20/2017

  RE: Exporting stops after 3 minutes 50 seconds
  Hi . . . . AMD A4-5000 APU with Radeon . . . . This is a mobile processor - is this is a laptop computer? If so, as Jeff has commented, it is low on RAM for running a 64 bit version of Windows + MEP + NeatVideo. It may also, depending on the make
• Music Maker

  One answer, on 4/8/2017

  RE: How do i import music from Music Maker Jam
  I apologise in advance, but I am somewhat confused by your question. I think you are saying you had MMJ on a mobile device (what sort of device?) but that you have accidentally now deleted the app but still have the project files? Is that correct so
• Movie Studio

  76 answers, most recent on 3/13/2017

  RE: HDR effect does not work with MEP2014, 2016 or VPX7 on new machine with new Win10 Pro installation
  Hi Peter . . . . was it using all the clock cycles available in Turbo mode . . . . The PC is actually tuned specifically for gaming and is very fast though I never saw the turbo mode kick in. . . . . . newer generations of CPU and GPU will probably
• Video Pro X

  35 answers, most recent on 2/4/2017

  RE: Rotating a video in video x pro v.6. What export dimensions to use?
  Hi @ Robert. . . . . This does not work because VPX in Mp4 mode does not allow the apsect ratio to be changed to 9:16.  . . . then i found I can export as quicktime -.mov . . . . VPX does allow export of odd size/ratio mp4 video - see this short
• Movie Studio

  36 answers, most recent on 1/15/2017

  RE: First Impressions and troubles.
  Minimum Spec Graphics cards: Found this so Cyberlink are sticking their neck out:What are the minimum system requirements for CyberLink PowerDirector 15? CyberLink PowerDirector 15 minimum system requirements: Operating System Microsoft Windows 10,