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@FM79 The message box says it cannot find the samples because the instruments are no longer unlocked after you uninstalled Music Maker 2016. I think it should work again, if you reinstall version 2016 and activate it. Alternatively, try to unlock

SOUND FORGE

12 answers, most recent on 9/11/2024

RE: .m4a not supported in SOUND FORGE Pro 13?

I have just encountered the very same issue. I am using Sound Forge Pro, last release. Support's had me install Quicktime Alternative, but it did not solve. It lets me 'open' the file (an .m4a Atmos file), but all I get is an empty, two channels

Music Maker

9 answers, most recent on 7/18/2024

RE: Not working

@Peter-Blutbad You can rescan the Soundpools folder inside the program settings of Music Maker. Alternatively, you should be able to add Soundpools via the gear icon in the Loops manager. I suggest you first try to rescan the Soundpools. This should

Samplitude

One answer, on 12/23/2025

RE: Can not monitor Playback to Monitors

@D-Williamson There is a small button labeled Mon in the Transport console. You can right click on it to select a monitoring mode. Alternatively, press Y to open the program settings. In the Audio Setup settings, where you select the Focusrite ASIO

Xara Designer Pro

7 answers, most recent on 5/25/2025

RE: Unable to disable all pages from "Auto-generating canonical URLs"

@rockomax Hi A Canonical URL is automatically applied to your web page when you publish to Xara Hosting or MAGIX Online World., you could remove this manually however it is likely to be overwritten on the next update/upload depending on the template

Off topic

160 answers, most recent 7 hours ago

RE: Magix support has not responded to support tickets for months

@Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with

Music Maker

2 answers, most recent on 5/28/2024

RE: Music Maker update 32.1.0.18

@Philip-Streeting Try running Music Maker as administrator by right clicking on the program icon or try to disable the text cursor indicator in the Windows accessibility settings. Alternatively close programs that run in the background and access

Music Maker

16 answers, most recent on 1/12/2026

RE: Midi keyboard not playing live

@Alex-Kirkwood Yes, you must select an ASIO driver. Navigate to File > Settings > Program Settings > Audio/MIDI and select the ASIO driver of your audio interface. If you don't have one, select the Music Maker ASIO driver. Next, click on

Music Maker

2 answers, most recent on 11/17/2023

[Solved] problem resizing a sample/wav file in Music Maker 2024 V 32.0.2.11

I'm having problems when trying to resize a sample/wav file in Music Maker 2024 V 32.0.2.11. It doesn't allow me to drag it to the exact point I want. It keeps skipping a whole section and dragging it to a random default position, which does not

SOUND FORGE

4 answers, most recent on 8/22/2024

RE: Removing breathing sounds from video

@Kevin-Ward If you get the Sound Forge Pro Suite, you'll also get SpectraLayers Pro, which is made to do clean up recordings like this. Alternatively, like I mentioned in your other thread, you can also try to use the free Ultimate Vocal Remover

Audio Cleaning Lab

14 answers, most recent on 1/27/2025

RE: "Import for file type 101 is not possible" errors

@dave-b3271 Alternatively, you can use the 32 Bit version of SFACL 4. The error will not appear there. Alas, while this may be true it's hard to find when, on running the program, I get the error: The program could not be started. It's possible

Rescue Your Videotapes!

One answer, on 1/30/2026

RE: USB Videowandler 2 – video jumps back and forth on Windows 11

@viller Make sure that USB selective suspend is disabled in your Windows Energy settings. Magix released updated drivers for Windows 10 a few years ago, but I don't know if they also work with Windows 11. The links are here: Video Converter Premium

Movie Studio

3 answers, most recent on 2/22/2025

RE: Insert srt files

@vasilis-nik Hi From the now closed topic you asked: . . . . johnebaker the titles and cpations is an alternative way to insert subs? . . . . Assuming you mean using Magix Movie Studio, titles and captions are the only way of adding subtitles. Do

Music Maker

9 answers, most recent on 7/18/2024

RE: Not working

Thanks! I used the re-rescanning of Soundpools in the program settings, but I don't see the added loops, only the purchased loops. It's okay, I won't try it again. I use the alternative solution. (There is a Hungarian proverb about this: "If the

Movie Studio

23 answers, most recent on 10/9/2024

RE: HDR not supported in Movie studio 2025?

@Serge-2024 Hi @Bol has given you an alternative option, however when you update/patch MMS the link you created may be lost and you will have to recreate it. If you followed the steps I gave then you should have something like this which includes

Samplitude

One answer, on 9/5/2024

RE: Midi files cannot be converted to wave.

@Mikhail-Bashirov MIDI files do not contain any audio but only control messages. These are send to a MIDI playback engine, usually the Microsoft GS Wavetable Synth, which is an external software, so Samplitude doesn't get this audio back. It goes

SOUND FORGE

One answer, on 8/17/2024

RE: can't drag and drop files from itunes

I am not familiar with getting songs off of iTunes, but when MP4 and M4A audio will not not playback in SF, the AAC codec is usually missing. try installing Quicktime 7 or Quicktime Alt. I am not sure that has anything to do with the drag/drop

SOUND FORGE

One answer, on 4/20/2025

RE: Sound Forge Upgrade

Sound Forge 2 ????? Typo ??????Direct X presets and Fx chains can be saved/moved/restored using the legacy Sony Preset Manager 2.0. Alternately, you could copy registry entries and files from the Appdata system folder but the free PM2 is

Music Maker

9 answers, most recent on 7/18/2024

RE: Not working

@Peter-Blutbad Im currently not at the computer. It might be simply enough to click on the button to rescan the Soundpools in the program settings. They might then appear in the Loops manager. Alternatively, in the Loops manager there should be a

Music Maker

16 answers, most recent on 1/12/2026

RE: Midi keyboard not playing live

@Alex-Kirkwood Yes, you must select an ASIO driver. Navigate to File > Settings > Program Settings > Audio/MIDI and select the ASIO driver of your audio interface. If you don't have one, select the Music Maker ASIO driver. Next, click on

Movie Studio

12 answers, most recent on 9/15/2025

RE: Does MovieEditPro Premium support LUT?

@magix_dr Hi Assuming you are using Movie Studio 2022 or a later version, yes, providing they are 3D LUTS with .cube file extensions. There are 2 ways to add LUTS:- Drag and drop the LUT from any folder you wish to create within your Documents

SOUND FORGE

3 answers, most recent on 7/16/2025

RE: Used Pro12 for years. Now get license error message and can't save

@Terry-McGuire I found this response from customer support. https://www.magix.info/us/forum/quote-an-error-occurred-while-creating-the-media-file--1272600/#ca1666404 It looks like they found leftover code from Sony in Sound Forge 12 that can, under

Movie Studio

8 answers, most recent on 6/6/2024

[Solved] Imported videos have sound but all frames are black

Movie Studio 2024 Suite. I tried to import several videos, but the entire videos are black. During playback I can only hear the sound, but the screen stays black. The following video file information was produced by MediaInfo

Movie Studio

25 answers, most recent on 10/8/2025

RE: Issues with MAGIX Video deluxe 2026 Plus

@DarkWestern Number two, all my movies have a ridiculous amount of black video at the end. If I edit a 10 minute video, it always comes out with 3~5 minutes of black void at the end, and yes I have painstakingly gone through every second of the