• SOUND FORGE

  9 answers, most recent on 10/4/2022

  RE: Error code -21
  @Przemyslaw-Banaszak, @emmrecs, @PATIENT-X Hi . . . . I have internet conection . . . . This would suggest the message is Cannot connect to Internet for registration or email address software registered with does not match current email address -
• SOUND FORGE

  3 answers, most recent on 9/12/2022

  RE: Sound Forge Pro 13 for Windows... initialization error code: -59
  Hi @Jim-Goodman, I would first try "Reset and clear cached data". If SF-13 does not have the reset command in the File menu, or if SF cannot be opened, holding the "Ctrl + Shift" keys whilst launching Sound Forge will bring up the reset command
• Photo & Graphic Designer

  2 answers, most recent on 8/4/2022

  Purchased & installed Photo & Graphic Designer
  I cannot access the online content catalog - and keep getting a message to say I am not online/check internet connection - but that is fine - any help with this would be great
• SOUND FORGE

  5 answers, most recent on 8/22/2022

  RE: Recording streaming audio.
  @Lester-Szego Hi In the article @SP. linked to in step 3 did you follow the last sentence: 'For desktop apps, make sure that Allow desktop apps to access your microphone is turned on.' ie If this is on, and you still cannot record from the
• Movie Studio

  8 answers, most recent on 3/17/2023

  RE: Update to 22.0.3.172
  @Marc-Goder @me_again @johnebaker I'm going to retract everything I said earlier regarding the NewBlue Color Replace filter. I used it more thoroughly and it caused VPX 14 to crash but I could not send a crash report to Magix after. I kept getting
• Movie Studio

  One answer, on 11/8/2022

  RE: Interrupted download on Movie Studio 2023 suite due to lack of space
  @JMB21 Welcome to the Magix user to user forums. By default, Magix programs are installed on your C:\ drive, but there is an option screen which appears very near the beginning of the actual installation process, i.e., after the download has
• SOUND FORGE

  One answer, on 7/19/2022

  Licensing SoundForge 12 in an Offline Environment
  Hi, we are using SoundForge 12 in an offline environment and are looking for a method to allow use without the licensing check since this cannot occur. Currently we receive this error message. These machines have no connected to the internet. An
• Movie Studio

  15 answers, most recent on 7/19/2022

  RE: MEP 2016 Plus - Appearance Of Thumbnail Link?
  @CarpentersMate Hi Mike . . . . the archival clips I upload to Face Book . . . . send as a link thru an email 'automatically play' . . . . Anything uploaded to Facebook, YT, Vimeo etc will be made streamable and the viewer is using the appropriate
• Movie Studio

  22 answers, most recent on 8/12/2022

  RE: Screen recording with sound issue
  @Zaza_from_Johor Hi The settings in MEP that @CubeAce is asking you to check are shown below These are my settings for using a Realtek sound card, yours should be the similar. The issue you are having is related to the program connecting to the
• Movie Studio

  22 answers, most recent on 8/12/2022

  RE: Screen recording with sound issue
  @Zaza_from_Johor Hi The settings in MEP that @CubeAce is asking you to check are shown below These are my settings for using a Realtek sound card, yours should be the similar. The issue you are having is related to the program connecting to the
• Music Maker

  21 answers, most recent on 4/18/2024

  RE: Premium version crashes and reverts back to Free edition during edits
  @Wolfie-R There is a misunderstanding. If you just install Music Maker 2023 without paying you don't upgrade your edition but just update the program, to get some free new features and bugfixes (so that your projects hopefully don't crash any
• Web Designer

  9 answers, most recent on 7/21/2022

  RE: Remove .htm From Web Address
  @emmrecs, @Inked Hi If you are trying to access a site through a specific page that is not the home page (index.htm which it is not necessary to type) then the file extension must be typed irrespective of the browser. Using the example Inked posted
• SOUND FORGE

  2 answers, most recent on 6/18/2022

  RE: Activation with cell phone internet only
  @Ray-Lemos You can contact customer support at infoservice@magix.net and ask them for assistance. The computer ID is generated by the offline activation process if you select activation via telephone/FAX. This does only work for old Magix products
• Movie Studio

  11 answers, most recent on 6/15/2022

  RE: Installation of MEP2016 Plus On New Computer
  Hi John - Hi Ray Nice to see you guys again. I don't mind paying for any activations again. I'd like to keep MEP in both systems, as I won't be trashing the old one. So the password is for getting into the Magix site in order to check 'My Products'
• Video Pro X

  27 answers, most recent on 6/9/2022

  RE: VPX14 update replaces VPX13
  Can anyone speak to size of files that VPX 14 can handle? I am working on editing a 2-camera interview (about 45 minutes of usable footage, in 3 shots). I have double-tracks of 1080p MP4 recordings, specifically: - Camera 1 (Fujifilm X-T4) shooting
• Movie Studio

  19 answers, most recent on 6/3/2022

  RE: Equipment Review For MEP Plus
  @CarpentersMate, @CubeAce Hi . . . . If you only have one monitor and want to plug the monitor into the nvidia card then the Intel HDMI port must have a Headless ghost inserted for it to be active unless your bios allows to the do it from there or
• Music Maker

  2 answers, most recent on 5/30/2022

  RE: I have received an error message upon activation
  @christopher-mar Hello. This is not support but a public user forum without any Magix staff. Please edit your comment and remove your personal data. You cannot activate Music Maker via the Magix website. You need to start the program on a computer
• ACID

  3 answers, most recent on 5/2/2022

  RE: VITA power guitar
  @Wistmans-Wood All Vita Instruments are registered to your user account, even if you cannot see it. They should work in all programs that connect to the Music Maker in-app-store. I cannot find the store in ACID Music Studio but it is available in my
• Video Easy

  2 answers, most recent on 4/20/2022

  RE: Activating video saver, version2, after some time not in use
  @Dan-sterlund First, please be aware this is a public, user to user forum and confidential, personal data should never be posted here. Hence, I have edited your post to remove your email address and serial number. Just to be clear, there are NO
• Off topic

  One answer, on 4/14/2022

  Account deletion
  Dear sir or madam, I'd like to delete all data connected with the Magix account. I cannot see any option to either retrieve all data collected and connected with my account or delete the account in question at all in the Magix Service Center
• Music Maker

  27 answers, most recent on 3/16/2022

  RE: Patch 30.0.5.46 for Music Maker Premium
  @Maurizio-Gaiani Hi Thank you for the clarifications, the reason for asking was that . . . USB midi cable . . . . was causing some confusion on the connection type involved, this is not the cable you are using which is a standard USB cable - the
• Music Maker

  27 answers, most recent on 3/16/2022

  RE: Patch 30.0.5.46 for Music Maker Premium
  @johnebaker It is a normal USB midi cable, both connections are for USB type connector...The classic one for the pc side and the one a little more "squared" for the keyboard. The "Use MIDI Target" option is on 1 but it is grayed... I mean that it is
• Music Maker

  One answer, on 3/13/2022

  Update 30.0.4.XX
  On opening the Music Maker program 64bit Wi 10 it displays an update is available. I 've tried numerous time to download it (very slow server connection): it shows only 55% download or indicates that the file is corrupted and refuses to update the
• Other products

  4 answers, most recent on 3/12/2022

  RE: Problem with the adware
  @IgnacioT-Granados I'm calling in the company These are user to user forums so I'm not sure whether you think your post will elicit an "official" answer? If you are thinking that, I fear you will be disappointed, since Magix staff do not routinely