• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  @johnebakerJust tried to switch to surround (AC3) using the mixer and "advanced" setting of the codec but that fails to the same error message "Selected audio format is not supported. Please use the stereo setting for export."RobertDiver / Biker /
• Video Pro X

  32 answers, most recent on 12/5/2023

  [Solved] Canon C-LOG3 files won't open on Video Pro X 15.05.213(UPD3)
  I assume that i would need H265 codec or is there any other solution ? Would H265 be available form Magix ?
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @Iris-Willis Hi. If there have been any operating system updates to your husbands phone it is conceivable the phone has been updated to use the latest codec. Apple continuously does this. It does not want it's users to use other operating system
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: VPX16 plays Sony XAVC with no sound
  @Can-Dive @Marc-Goder Marc, could you give us your GSpot readout? You and I can both play that file but I don't have KLite or Vegas. There must be a common codec, which I have got from another source, which may allow others to open this without
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  GeneralID                                       : 0 (0x0)Complete name                            : F:\Video\Amalfi Coast Aug_Sept 25\STREAM\00215.MTSCompleteName_Last                        : F:\Video\Amalfi Coast Aug_Sept 25\STREAM\00619.MTSFormat
• Movie Studio

  3 answers, most recent on 5/28/2026

  RE: Seems to be a codec problem
  @james-o7579 First, exactly which Magix program, version and edition do you own? And have you registered and activated it? And, if you have, did you also download and install all the additional content that is available for your version? The reason
• Movie Studio

  14 answers, most recent on 3/2/2025

  RE: Problems converting MXV to MP4
  I think I have solved the problem. I was presented with a dialog box (I have no idea where it came from!) , which asked me if I wanted to download MPEG4. After I did this I have been able to select the export codecs
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @CubeAce Hi Ray I noticed that too and Films&TV does not even attempt to download a codec for the C330 MOV files, unlike the older Windows media Player. @nicolesharp100 Hi I will keep trying more codecs from HandBrake but otherwise it may be
• Movie Studio

  7 answers, most recent on 9/4/2025

  RE: Video playback stutters
  Thank you so much for all the info! Screenshots of the settings wouldnt really help since I have the language in Dutch and cant change it until I install the progam again. Tell me if you still want them. This is the info I found: Version number:
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  I was originally focused on just the missing audio but I notice now that the original video codec reported by VLC is Motion JPEG Video (MJPEG). Many of these old videos are glitchy in the original formats likely with JPEG corruption after being
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Hi @Gra_Ham, .....Magix error message says: "The file format of '... filename.mkv' cannot be read"..... First of all, I'm sorry that you cannot provide the requested MediaInfo file that @CubeAce (Ray) is asking for. The fact that VDL2026 cannot
• Music Maker

  5 answers, most recent on 11/19/2024

  RE: I need an upgrade code to music cleaning lab 3.0 deLuxe to be able to
  @Anders-Lundquist If it doesn't work to unlock the MP3 codec it means the old servers can no longer be reached because they are no longer online.
• Photostory

  6 answers, most recent on 10/19/2025

  RE: mp4 Dateien werden nicht angezeigt
  I am using the freeware Dive color corrector, which allows batch processing. It does not allow changing codecs, so I am not sure, if this will work. But your comment led to another solution: I can import the original GoPro files into the Photostory
• Other products

  5 answers, most recent on 8/12/2023

  [Solved] Trouble with Codecs. I ordered one a week ago, but it's not working.
  I have recently started using my Magix Movie Edit Pro MX Plus video software after a hiatus of a few years. I am having problems rendering my videos as an MPEG-4. A few days ago, I received a codec allowing me to do this and I was able to render ONE
• Movie Studio

  One answer, on 10/17/2025

  [Closed] Music videos uploaded to Youtube lose audio quality
  When I put a MP3 with proper LUTs to a video in Movie Studio 16.0 Platnium and then export to a video file, it sounds good on my cans and PC. As soon as it gets on YT the music loses quality. There is obviously a setting that YT prefers that is not
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Thanks for your various replies - really helpful and feeling we are getting somewhere. I tried downloading MediaInfo again and it worked perfectly - and your instructions helped a lot - but for whatever reason it seems the thing I downloaded
• Photostory

  7 answers, most recent on 2/26/2025

  RE: Video does not import smoothly (+ sound)
  This is the media-info data for one of the videos I have added to the photostory : GeneralComplete name                            : C:\Users\icebo\Documents\__Data\Magix Photostory Deluxe 2025\Beekse Bergen Light festival
• Movie Studio

  13 answers, most recent on 7/4/2024

  RE: Registration/Activation Problems
  The AVC codec shouldn't be in the AVI container/extension. AVC ie H264 should be in a MP4 container. To get the AVC/H264 codec into an MP4 container, just use File>Export Movie> Video as MP4.
• Movie Studio

  16 answers, most recent on 9/5/2025

  RE: Blu-ray media created playback issue. Image bounces/jitters
  @AAProds Hi Al . . . . . Whoever put in that part probably used the wrong words . . . . Agreed, the formats tables are also confusing/confused over HD, FullHD and UHD. 1920x1080p 25fps is a standard Bluray format when using the MPEG-2 codec option,
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @AAProds @Gra_Ham Graham, seeing your video on my big monitor, I'd do a re-capture.  An excellent suggestion. If we understand the camcorder make and capture device, we can suggest a workflow that will produce a codec that is readable by VDL. The OP
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  I have had the same problem and it seems that Windows 11 have removed the AC-3 codec that MMS 2023 relies on.Google "Microsoft Dolby AC3 Installer" and run it.Be patient during the process, let it finish. It solved my issue of not being able to burn
• Movie Studio

  5 answers, most recent on 7/3/2025

  RE: 2nd try AI Media Management in Video Deluxe
  @Lew-G Hi . . . . I activated the codec so I had a pretty good idea it wasn't going to be...blazingly fast . . . . Assuming the following: The codec referred to is for HEVC/h.265 support  The iGPU and RTX drivers are up to date.  The Intel iGPU is
• Movie Studio

  9 answers, most recent on 1/29/2025

  RE: No sound / audio in player and export
  I downloaded and ran mediainfo. I imported the same vob file as attached below. I clipped it at 6:00 and exported as an MP4. Audio is present at the start of the video abut cuts out after about 2:00. video continues with no sound. I did ungroup the
• Movie Studio

  27 answers, most recent on 4/20/2025

  RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
    @emmrecs I did all of the above and it failed.   @johnebaker It won't work for a new file and when I open the demo file I cannot add a MP4 because it repeats the failure to activate the codec. I deleted all old files when I cleared the system of