• SOUND FORGE

  6 answers, most recent on 7/31/2021

  [Solved] Computer ID incorrect (error message)
  Sound Forge version 7.0b (301), Win 7, X64 - YUP, I'm a dinosaur.I lost the ability to save MP3's due to re-register error message. Each and every time I plug in the computer ID number into the Magix website, I'm told it's incorrect. After reading
• SOUND FORGE

  2 answers, most recent on 7/13/2021

  [Solved] Sony Movie Maker Serials Invalid
  Hi everyone, I purchased the Sony Movie Maker 9 quite some time ago. I have changed computers over that time and never had any problems by using the register product from another computer and the site would send me a serial number valid for the new
• SOUND FORGE

  2 answers, most recent on 3/15/2021

  RE: [Solved] Invalid computer ID
  @renjie-zhao Welcome to the Magix user to user forums. First, are you aware the SF for MAC will NOT run under any version of OSX from Catalina onwards? This post explains the reason. Second, the Computer ID is normally created automatically by the
• SOUND FORGE

  2 answers, most recent on 3/15/2021

  [Solved] Invalid computer ID
  Hi， The software must be activated after purchase, but I never know the computer ID on the macbook. How should this problem be solved? I can't run the software at all now, no matter how I run the software, I can't open the software interface.  
• Samplitude

  4 answers, most recent on 1/18/2021

  RE: [Solved] Computer ID
  @Steven-May Welcome to the Magix user to user forums. The Computer ID is generated automatically by the online activation and registration process. The fact that your computer is offline clearly makes that impossible. Is there an option within the
• Samplitude

  4 answers, most recent on 1/18/2021

  [Solved] Computer ID
  Hi, am trying to negotiate the labyrinthine process of re-activating Acid Music Studio v8. After entering the serial no. it demands I enter the "computerid", but doesn't say what and where this is. I've tried, honestly, to identify what it might be,
• Xara Designer Pro

  4 answers, most recent on 1/11/2021

  RE: [Solved] Software Activation - "An online connection could not be established"
  @andyn Hi . . . . whatever reason my ComputerID is not accepted . . . . The ComputerID is a generated id that the program creates not the Windows computer id. Some Magix software has the capability of being activated offline using another computer
• ACID

  One answer, on 11/27/2020

  RE: [Solved] Product Registration
  I'm trying to install ACID Music Studio 9.0.40 on a new computer with Windows 10 and the installer is telling me the registration failed, so I tried registering with the serial number from "My Products" and it says "Serial number already used". So
• SOUND FORGE

  5 answers, most recent on 4/24/2020

  [Solved] Sound Forge Pro 10.0e (Build 507) activation - Win 10
  Hi everyone I'm a newbie here and would appreciate any help I can get. I own both Sound Forge Audio Studio 14 and Sound Forge Pro 10. I had to reinstall Pro 10 as it started acting strange, but now it appears that Magix activation software will not
• Movie Studio

  8 answers, most recent on 10/23/2019

  [Solved] WARNING! New Update version 19.0.1.31
  My program just updated to this 19.0.1.31 version but I can't find any info on the update. Can anyone point me to the page please? [Edit] Warning! since uploading MEP keeps crashing on my machine half way through projects. It is loading all my ram
• Movie Studio

  9 answers, most recent on 4/18/2018

  [Solved] Loss of video preview and playback
  Hello all - I am running MEP 16 v 15.0.0.90 on a HP windows 10 machine I used this program for quite some time with zero issues; loved it. I moved, and had to do a reset on my computer. I downloaded MEP 16 again with no problems. Now I go to create
• Movie Studio

  One answer, on 2/13/2018

  [Solved] IDE is blurry
  I have just downloaded the latest version of Movie Edit Pro. Really good to get the thumbnails of the scenes in a video to a legible size on a high resolution screen. Sadly this is not matched by the sharpness of the image. The thumbnail images are
• Photostory

  7 answers, most recent on 2/20/2018

  [Solved] Photo Story 2018 will not export my project
  Hi, Athlon2 X4 , 3 GHz , 16 GB RAM, ASUS HD6570 250GB ssd OS. Win7 X 64bit Photostory 2018 Had just finished an 8 GB slide show and wanted to export it on a Mpeg 4 file, to my computer. Pressed the correct buttons and up came a notice informing me
• Other products

  3 answers, most recent on 2/10/2017

  [Solved] SLPro won't run... can't authorize it.
  Don't know if anyone can help with this. I started a Ticket#2016122617004356 for SpectraLayers Pro 3.0 because the software stopped working and won't authorize. The computer ID shows the last section of digits missing when I try to do it online. I
• Movie Studio

  47 answers, most recent on 6/12/2023

  RE: extreme aliasing
  Thank you. This is my computer: Device name    Ron-PCProcessor    AMD Ryzen 5 1600X Six-Core Processor              3.60 GHzInstalled RAM    16,0 GBDevice ID    Removed by ModeratorProduct ID    Removed by ModeratorSystem type    64-bit operating
• SOUND FORGE

  5 answers, most recent on 2/14/2023

  RE: Cannot get a reactivation code for my sound forge 16
  @pyeman23 Are you talking about the Computer ID? This can only be done for old Magix programs that allow you to activate the software offline via FAX or phone. This will not work with programs that use a P3 serial number because they only can be
• Video Easy

  21 answers, most recent on 6/7/2024

  RE: Video Easy no longer recording audio in stereo
  @AAProds Hi Al. Video Easy became a subscription service only a long time ago and no longer appears on the main Magix Website. However if you do a web search for it you get to this page which has shown the same information for over a year now. Can
• Video Pro X

  2 answers, most recent on 11/17/2022

  computer Id
  where can I find my computer ID, so I can activate my copy of Video Pro 14, activation in Windows 11
• Music Maker

  6 answers, most recent on 9/12/2023

  RE: Questions on Soundpool Commercial licensing
  @dpizza a. Do I need to replace the wav, ogg files on my computer? No. b. Are the commercial purchased loops better quality then the ones I downloaded with my unlimited subscription (Drum A wav on my computer is 2690kb ? The file sizes are bigger in
• Movie Studio

  12 answers, most recent on 4/23/2025

  RE: Error after installation when opening program
  @Lucille-Driggers In addition to the advice you have already been given please be aware these are user to user forums so confidential data, like your computer's Device ID and Product ID should never be posted here. Hence, I have edited your
• Movie Studio

  One answer, on 2/15/2023

  Problems when installing the software into a my new PC Windows 11
  My Magix is Movie Edit Pro Plus First time install into the new PC not succeed: there was a question about the ID of my computer. My old or my new one? Second time install not succeed: Now there become message that too many times installed! What I
• Movie Studio

  One answer, on 2/15/2023

  RE: Problems when installing the software into a my new PC Windows 11
  @Heikki-Tikka Hi . . . . Movie Edit Pro Plus . . . First time install into the new PC not succeed: there was a question about the ID of my computer . . . . Being asked for the Computer ID would suggest that this is an old version of Movie Edit Pro
• Movie Studio

  10 answers, most recent on 3/19/2023

  RE: imported mp4 video plays sound but no video
  Here is my mediainfo text file: C:\Users\mikes\Desktop\New folder\Lexar\alaska vacation_8D341FC9.MP4Format                                   : MPEG-4Format profile                           : Base MediaCodec ID                                 : isom
• Music Maker

  22 answers, most recent on 11/14/2022

  RE: Trying to log on to the Magix Store from within Magix Music Maker 23
  @Johnhhh Service Center activations with Computer ID isn't available for products with a P3-serial number.