• Movie Studio

  4 answers, most recent on 10/15/2023

  RE: Video Deluxe files needed?
  Ok thanks. They downloaded to my documents directory and on w11 that is backed by the Windows One drive cloud and made that short of capacity. I have moved the files to my download directory which is not subject to Onedrive backup. So what do I do
• Music Maker

  5 answers, most recent on 11/27/2023

  RE: Music Maker 2024 Premium crashing on PC
  @Crayyy Were you able to start it in the past? Maybe the program settings are broken. You can try to delete the musicmaker.ini in the directory C:\Users\YourWindowsUsername\AppData\Roaming\MAGIX\mm32 This will reset the settings. This might help.
• SOUND FORGE

  4 answers, most recent on 3/18/2026

  Random Clicks/Pops and Audio Corruption in Sound Forge Pro 18
  I am writing to report a persistent and critical technical issue with Sound Forge Pro 18 that is affecting five (5) different studio setups under my management, all running licensed versions of the software. The Setup: CPU: Intel Core i7-12700 (12th
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis Jak, yes, as I said, interesting. To put it more bluntly, MEP2019 is 6 versions old. It may have been a bug then. The latest version doesn't behave like MEP 2019; it doesn't say it will but then doesn't. Contrary to my comment
• Movie Studio

  44 answers, most recent on 1/17/2025

  RE: Making Blu-rays
  @donjen33 Hi . . . . Does your Blu-ray burner have a separate power supply or is it relying on the USB port? . . . . It is a Verbatim Slimline Blu-Ray burner and can be powered both ways, it has a dual plug cable for connection to 2 USB ports and
• SOUND FORGE

  7 answers, most recent on 1/15/2024

  RE: New License Purchase For Sound Forge Pro 17
  @Jamil-Taylor You can find all downloaded installers in the directory C:\Users\YourWindowsUsername\Documents\Magix Downloads\Installationsmanager And yes, you can simply redownload everything if you want. Thanks. I found all of this that totals
• ACID

  10 answers, most recent on 7/26/2023

  RE: Transferring projects to new PC
  @AD08 In which directory are your files stored?
• Video Pro X

  4 answers, most recent on 11/1/2023

  [Solved] Download Location for Addons
  Hi everyone, I have mucked up my installation and am looking for help. I'll try to be as succinct as I can. I downloaded Vegas Pro 21 yesterday. To my C Drive. Then I decided to opt in for a TRIAL of Vegas Pro Post and decided to put the files on my
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  I have a similar problem with PhotoStory Deluxe 2025. I start the app and this is as far as i get. There is a dialog box behind the splash picture which says 'Unspecified error' Before this happened, I was getting a violation error every time I
• SOUND FORGE

  10 answers, most recent on 8/9/2023

  RE: [Solved] How to install Ozone 10 to plugins folder
  @Pauly13 You start the installer. It will ask you where to install the program and where to install the plugins (in case it wants to install AAX plugins, you don't need these if you don't have Avid Pro Tools). Usually VST plugins should be installed
• Movie Studio

  44 answers, most recent on 1/17/2025

  RE: Making Blu-rays
  Thanks for that info John. I managed to free up another 30GB of space in My Videos and I’m now using the Europe 23 folder within as the directory to burn the BD directly from PS. I have my fingers crossed that this will finally work. Time will tell.
• Music Maker

  7 answers, most recent on 9/28/2025

  RE: MM2026 34.0.0.6 VST instruments causing severe audio problems
  Thanks @SP. that installer link worked fine. I did check the directory you mentioned, but all that is in that directory is 2026 premium (and now the one I installed with your link). It may or may not be worth mentioning when checking "My Products",
• Music Maker

  13 answers, most recent on 2/17/2024

  RE: VSTs never work anymore
  @Derek-Davidson Which paths are in your VST paths settings? If there are paths with DLLs other than VST-DLLs program might crash, of course. DAWs usually know the standard VST3 paths because these are standardized and mustn't be changed by plugin
• ACID

  15 answers, most recent on 1/24/2024

  RE: Loop Collection Download Location?
  For reference: Directory Symlinks are a newer alternative to Junctions, and some tools may work better with symlinks (e.g., when looking at the properties using Windows Explorer, for symlinks you will get an additional tab "shortcut" where you can
• Movie Studio

  34 answers, most recent on 11/23/2022

  RE: [Solved] Update Patch to 22.0.3.167
  Greetings all, As far as my problem with the install of the patch is concerned, I've sorted it. It was my system at fault. The UpdateService.cfg file somehow had the wrong working directory - no idea how that could have happened. AndyW
• Audio Cleaning Lab

  3 answers, most recent on 9/7/2023

  RE: Instal problem
  Thanks for this. Managed to get out of the previous installation, cleared all old copies of ACL from the directory and re-installed from My Account as you sggested. All working OK now.
• SOUND FORGE

  3 answers, most recent on 3/25/2023

  [Solved] sound forge16 and 17, MP3s_x64.dll has a bug
  I found that your software has bugs when playing and processing mp3 format.The specific performance is: when the mp3 sound file is played, there will be noise. Similar to crackling firecrackers. It will be more obvious when the mouse quickly clicks
• Music Maker

  2 answers, most recent on 11/11/2022

  [Solved] Can I install Music Maker 23 to a directory other than the C Drive?
  I have just upgraded MM 2022 to MM 2023, taking advantage of the current offer. When I download and run the installer, however, I don't get an option on which directory to set-up the program in - my previous installation is on the D drive to free up
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho I'm not sure if this is a trial problem. Maybe some of your settings are leading to a crash? For the context menu, I think there should be RemoveSFContextMenus.reg and RemoveCustomContextMenu.reg files to remove Sound Forge entries from
• Music Maker

  7 answers, most recent on 2/5/2024

  Audio Recording Error
  I have my Blue Yeti mic plugged into my laptop, it's working fine, but when I try to record audio in Music Maker I get this pop-up: The files: C:\Users\User\Documents\MAGIX\MUSIC MAKER\My Record\New - 0001.WAV Can not be created ! Please check to
• Video Pro X

  14 answers, most recent on 5/3/2025

  RE: Getting rid of Audio Description
  Hi @CubeAce,  I am not sure how much more resources such a plugin would need to do a whole feature film compared to a five minute music track. That is very true. It might take a while for a full length movie and you might have to chop the audio into
• Video Pro X

  26 answers, most recent on 9/14/2023

  RE: Import issues
  The video files are in directories that VP does not see. That's the point. I can drag and drop them form Expoler which is what I had to do. I can't use VP to preview and do the cuts before dragging to the timeline.
• Music Maker

  17 answers, most recent on 5/29/2024

  RE: Music Maker just locks up & becomes un-responsive
  @johnebaker Yes I deleted the .scan files as well. As stated I got the fix from another post in this forum and I did say I deleted the scan caches 😎 ... Though I really should have stated the ".scan" files though 😞 I removed the files from the
• Audio Cleaning Lab

  11 answers, most recent on 2/24/2026

  RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
  @clement5 Ok, I don't know if SFACL4 still has DX plugin compatibility. Likely not. Can this tool help you? https://craiganderton.org/how-to-use-dx-plug-ins-with-vst-only-daws/ https://www.xlutop.com/buzz/zip/dxshell_v1.0.5b.zip ACL had a very