• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @johnebaker Ok, this is definitely on my end. Right now we have exhausted so many options that Gemini thinks my wifi adapter is feeding windows incorrect info, causing it to think it can't connect to its metadata server, causing a metadata staging
• Video Easy

  2 answers, most recent on 8/2/2023

  win 11/ Black Grabber K0065 / Video Easy / audio not work?
  Hi, my pc with win 11 does not recognize the Magix K0065 as a sound import device.I have downloaded the premium drivers, removed the firewall and anti-virus.Ran the driver as admin. The driver is installed, but Magix does not appear as an audio
• Movie Studio

  12 answers, most recent on 4/25/2024

  RE: Error Code When Creating a Movie File
  @Marcus-Galiber Hi We need more information, to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and
• Movie Studio

  3 answers, most recent on 10/21/2023

  [Solved] Downloaded file does not install on 2nd laptop
  Hi, when I try to run moviestudio2023platinum_dlm_geu7q2.exe I get the following error message: A blank screen with a black exclamation mark on a yellow triangle. I'm not sure what this could mean. Please help. I am trying to install MAGIX Movie
• Movie Studio

  13 answers, most recent on 8/24/2024

  RE: Movie Studio Freeze constantly
  @Jiri-Veverka Hi . . . . And please don't ask me stupid questions like which CPU, Video memory, which movie etc. . . . . Not doing so, and getting the information requested, means we cannot help you resolve the issue you are having. The issue is in
• Movie Studio

  One answer, on 2/15/2024

  RE: Crashing
  @James-NICKERSON3518 Hi We need a lot more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote
• Rescue Your Videotapes!

  14 answers, most recent on 9/17/2023

  Magix Video Saver no image in the program
  Hello. I purchased the Magix Video Saver kit. I installed it from the disc according to the instructions and activated it. However, I have a problem because there is no image or sound in the program. I have given permissions to the camera and
• Music Maker

  9 answers, most recent on 8/1/2023

  RE: Not able to activate my product
  I am not seeing a problem with my email Removed by Moderator. So, I uninstalled the program and went to a link which now ask me to put in the serial #, once loaded an error came up, "shopmanager Cache DBerror. Driver NotAvialiable? Does that make a
• Movie Studio

  4 answers, most recent on 6/30/2023

  RE: audio overdub on Movie Studio 2023 video
  Thank you Jeff. When I go to File > Record Audio > select Audio, I get the Audio Recording box which shows my device in the audio driver box 1 correctly. When I click the red button to record, the error message comes.
• Movie Studio

  3 answers, most recent on 2/9/2024

  RE: Last 6 seconds blotched by render random
  @fishycomics HI Check if Windows has rolled back the Intel driver updates from you last topic. . . . . XAVC-S 4K 24-3PF 60M 420-8 bit, MP4 . . . . Reformatting the above: XAVC-S 4K 3840x2160Frame rate 24 fpsAverage bitrate 60 mbpsChroma subsampling
• Movie Studio

  10 answers, most recent on 2/1/2024

  RE: Download Installation does not work
  @Serban-GHEORGHIU Hi . . . . I assume that using Twain on this scanners may also interfere . . . . Something appears to be preventing the Download Manager from starting, it is unlikely, though not impossible, that it is the TWAIN driver that is
• Movie Studio

  8 answers, most recent on 3/14/2024

  RE: export was cancelled due to an error but no code,
  what a great bunch you are..so knowledgeable heres my update my processor is - core i5 - 6300HQ graphics - nvidia geforce gtx 950m my graphic drivers probably not upto date, will investigate my movie studio was set to use onboard - intel hd graphics
• Movie Studio

  10 answers, most recent on 1/29/2024

  RE: Movie Studio 2024 Platinum won't run - crashes and clears.
  @JJJJ Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and graphics card
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  @Clarence-Carwise Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and
• Movie Studio

  7 answers, most recent on 11/10/2024

  RE: Program will not run.
  @George-Moore Hi George Thanks for the specs. . . . . GeForce GTX 650 . . . . Assuming there is no typo, ie you do not mean a GTX 1650, then this could be the cause of the problem. The GTX 650 is not supported by Movie Studio, however the program
• Movie Studio

  One answer, on 2/22/2026

  RE: M0vie Stadio 2026 Platinum
  @takashi-kawaguchi Google translate:   フォーラムへようこそ。 発生している問題の診断にあたり、以下の情報をご提供いただく必要があります。 Windows のバージョンやプログラムのバージョンなど、お使いのコンピュータシステムの仕様について、こちらのトピック https://www.magix.info/us/forum/please-do-the-following-before-posting-your-question--621831/
• Video Pro X

  25 answers, most recent on 10/24/2024

  RE: Working with GoPro Timelapses
  @Brian-Obvilion Hi Taking a step back and looking at the information of the GoPro images you are working with:- . . . jpeg format with a resolution of 5568X4176, yuvj 422p ... bt470bg colorspace.  Unless GoPro has 'customised' the image format, eg
• Music Maker

  12 answers, most recent on 9/11/2023

  RE: No sound from Midi keyboard; ASIO driver not working
  @emmrecs Yes, I tried that many times, but whenever I do so it always seems to revert itself back to "None" immediately, and/or give me the error message in my second screenshot about no asio drivers being selected. @johnebaker Some more screenshots
• Music Maker

  6 answers, most recent on 12/27/2022

  [Solved] (FIXED) Upgraded from MM 2022 Prem to 2023 Prem. Slow Response
  Upgraded from 2022 (2022 version was working fine) to 2023 and now slow to unresponsive for minutes at a time per click making it useless in addition to Store sync taking forever. The following Troubleshooting was applied with no change in
• Movie Studio

  26 answers, most recent on 1/27/2024

  RE: An Error occured during Export
  @fishycomics Hi The issue is with an Intel graphics accelerator driver - see this Microsoft topic for a possible resolution. If that does not fix the issue, we need more information to help diagnose the issue(s) you are having: The specification of
• Video Pro X

  46 answers, most recent on 1/16/2024

  RE: VPX15, no hardware encoding during BD burning
  @AAProds, @CubeAce, @Willem-vdfdeJong Hi . . . . something doesn't add up here. If I do a simple export to AVCHD/m2ts, I get hardware encoding. When I "burn" to a BD ISO, I get that message "update your graphics card driver, hardware encoding has
• Movie Studio

  39 answers, most recent on 8/12/2023

  RE: Movie Studio - Audio and Music Editor 3
  Hi John, I get the same error message if I double click on the file MusicEditor.exe in the program files folder. I've tried getting it to work with the antivirus turned off. No luck. I've provided info about my computer in My Signature in my
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @onlye Hi This topic is about feedback on Movie Studio 2023. Please create a new topic and include more information about your computer system including Windows version and program version, see this topic for what is required and please quote
• Movie Studio

  4 answers, most recent on 11/8/2023

  RE: Movie Edit Pro 2021
  @Mike3914 Hi From the error message the faulting module nvopencl64.dll would suggest that the issue is with Nvidia GPU drivers - are they up to date? What is the specification of your computer system including Windows version and program version,