• Photostory

  19 answers, most recent on 12/22/2024

  RE: Can't understand advice given by support team
  @JANET-NICOLAS Hi . . . . The other is that I have "missing files" . . . . Assuming you are getting an error message like this: Click the Folder button and browse to the location where the file(s), you may have to do this one by one as the file
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  @SteveMTNO Ok. Yes, then I suspect that without reinstalling Windows or using an external USB audio interface with its own ASIO drivers we likely cannot suggest much else. It's odd that iZotope also crashed after you updated the audio drivers. This
• Video Pro X

  12 answers, most recent on 10/25/2025

  RE: ProX will not write to DVD DL discs
  @rickduley HI Rick In addition @ericlnzs recommendation I would also suggest looking at the Verbatim range of USB drives, mine is this one (UK supplier) DVD SL and DL, BluRay and M-Disc and is giving good service. The LG drive supporting only one
• Video Pro X

  12 answers, most recent on 10/25/2025

  RE: ProX will not write to DVD DL discs
  @rickduley Unfortunately, there's no mention of Dual-Layer capability with that external burner you linked. As Ray said, any D/L-capable drive should include the D/L symbol. JeffForum Moderator EDIT: correction, I see the spec does include reference
• Music Maker

  21 answers, most recent on 7/19/2024

  RE: Hearing sound where there is none (no sample)
  @MD777 Upload screenshots with the arrow icon above the response text box. Don't use external links. I suggest you move all objects to an empty track and delete the track with the invisible object.
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  Bilbo's on-board burner gave me this response It always did which is why I bought the Verbatim external burner. MS CoPilot had me check the disc with ImgBurn and said"Ah — there’s our culprit, ...Your disc’s Media ID: CMC MAG‑D03‑64 tells the whole
• Audio Cleaning Lab

  2 answers, most recent on 10/22/2023

  [Solved] Trying to record produces an error message
  Trying to record produces the following error message: The wave shape device 'stereo mix(Realtek High Defini' cannot be opened for recording! Reason: Undefined external error. I am using Windows 10 with 8GB of RAM and this has happened since Windows
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @CubeAce Hi Ray, .....unfortunately, a 4 TB hard drive now lasts less than a year, and that's just for photos, without a backup drive... I disagree with the above statement. My 2.5-inch external USB HDD drives of 1, 2, and 4 TB are all over four
• Video Pro X

  13 answers, most recent on 10/6/2024

  RE: Source audio problem editing footage from Pana GH6
  @Bol Hi Rob Thanks for the information, that fills in the information I had, ie that there is an internal microphone in the GH6. Presumably when 4 ch Mic input is set to off, the internal or external mic inputs are recorded in Ch1 and 2. John EB
• Movie Studio

  61 answers, most recent on 7/25/2024

  RE: My MAGIX software will not cut a DVD to Disc
  @rickduley HI Rick My comment in the early hours this morning (UK time) has disappeared! The DVD writer as @CubeAce commented above is a slimline device normally found in laptops or USB external DVD writers, which raises the question is it an
• Photo & Graphic Designer

  No answers, created on 1/16/2024

  editing in external programs
• Music Maker

  33 answers, most recent on 1/17/2025

  RE: magix music maker 2024 won't load past loading keyboard shortcuts
  @SCOTT-CHAMBERLAIN Hi Late to the party on this one - the MUMA location error is known to be occur when an external audio device is connected to the computer due to an external audio interface ASIO driver mismatch. If you are using an external audio
• Movie Studio

  9 answers, most recent on 3/26/2024

  RE: MS2024 Load audio editor
  @Betovalle Hi, What you show in the image that Al is referring to, Effects, Video Object Effects, Edit in external editor is for an object - a photo, not a video. If an external image editor has been defined in the Program Settings, Folders, then it
• SOUND FORGE

  9 answers, most recent on 12/23/2024

  RE: Line in connection from audio source to a Windows 11 laptop
  @Steve-Weeks HI . . . . using a Maplin dedicated quality stereo cable which connects to the amp via a left/right channel adapter/plug directly into the Headphones socket of the amp. . . . I strongly advise you not to attempt to use this with the
• Photo & Graphic Designer

  8 answers, most recent on 7/15/2024

  RE: Error code 6
  Thank you for responding. I have just rolled back the Windows updates, restarted the laptop and tried running the program as an administrator but the result is the same. I'll have to get an external CD drive and reinstall I guess.
• Movie Studio

  20 answers, most recent on 6/2/2025

  Mastering Suite has disappeared
  For some odd reason the Mastering Suite has disappeared from my program (Movie Studio 2024 Suite). I used it as early as last week, but now it's gone - there are no options or presets available. I can still edit the audio file externally (which
• SOUND FORGE

  9 answers, most recent on 12/23/2024

  Line in connection from audio source to a Windows 11 laptop
  Looking for advice as to how I can continue to transfer music from tape/vinyl in Windows 11 / laptop in Sound Forge? Would I need to purchase an external Sound Card to enable this?...as I have since found that the originating sound is no longer
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Hi. The USB ports on the motherboard should have colours on the inside of them. You want your USB drive in the fastest one. If you have a USB-C port use that. If not a USB-3 port would be your next best bet. You may not have the latest USB
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @browj2, @CubeAce Hi Gimp's capability with a video editor is limited, it does not have the capability of creating overlays and returning them back to MMS/VPX as XPGD does. As an external Image Editor it also does not return the edited image and
• Music Maker

  16 answers, most recent on 6/26/2024

  RE: Poor sound quality Acid Music Studio 10
  @Namedujour In my opinion, an XLR microphone with an ASIO capable external USB audio interface should have been recommended instead of a USB-C microphone. Next, to record an instrument in a room I would probably use something like a Zoom handheld
• SOUND FORGE

  4 answers, most recent on 12/13/2024

  RE: Soundforge 17 upgrade with DVD capture
  After installing Sound Forge, you could also, copy the (unpacked) installation files in 'Documents> MAGIX Downloads> Installation manager'. These files could be copied to an external card or drive, cloud drive or.. a DVD-R. Also make note of
• Movie Studio

  9 answers, most recent on 3/26/2024

  MS2024 Load audio editor
  Hi In the settings program, the audio editor (MusicEditor.exe) is defined.On page 79 of the manual there is an option to Edit wave externally.But I can't find a shortcut in the menus in the Audio object effects section to load the audio
• Movie Studio

  27 answers, most recent on 8/1/2024

  RE: No Longer Able to Render Project
  @joe-macnab Hi, There's a few things to consider You say you tried exporting to the (C) drive, are the project files on the external drive & does it make a difference if you move those to the (C) drive & export also to the (C) drive, (
• SOUND FORGE

  8 answers, most recent on 9/28/2024

  RE: SF Audio Studio cannot see external drive
  Better late than never...🙂 Today I got an external ASUS drive called SDRW-08D2S-U LITE with a USB 2.0 (Type A) interface and everything is OK, the drive is present in SF Audio Studio 17 (under Windows 11), it rips and burns CDs. I haven't checked